I contacted Gold Coast because my 16 yr old oven ceased functioning. They had someone out first…read morething the next morning. He diagnosed the problem, said he would have to order the part, and informed me what the repair would cost. I paid for the repair and was contacted a couple days later when the part arrived. The technician installed the part, but unfortunately, that did not fix the issue. A new diagnostic revealed it was a different part and the manufacturer said they no longer make or supply it, so I would need to purchase a new oven. I was not upset about any of this, just a but bummed that I had spent several hundred dollars for a repair that didn't help. To my surprise, Gold Coast informed me they would be refunding all charges above the standard diagnostic fee, including what I paid for the part. The refund arrived a couple days later. I was highly impressed that they were willing to eat the cost of a part in order to maintain good customer relations. I was skeptical of initially contacting them because their website makes it seem as if they work on nothing but refrigeration, freezer, and ice machines. I am so happy to find out they work on all major appliances and I will definitely be calling them for any future needs.

Needed my refrigerator repaired ASAP. My regular appliance service was booked solid until middle of…read morenext week and they recommended Gold Coast Appliance. They had a technician to my house in less than 90 minutes. Aaron diagnosed the problem and had it fixed and running properly within the hour. I know have a second appliance repair service. I DEFINITELY recommend Gold Coast Appliance.

Joe came and fixed our dryer at the rental Property in…read moreBrentwood.The gas line was stuff off and there was nothing much to fix. Appreciate his honesty and also promptness in the response and service. Highly recommend him

This company was sent to my house through my home warranty to repair my washing machine that wasn't…read moredraining. Not only did he not fix my washing machine, my washing machine flooded my laundry room and garage a few days later. When he came back to attempt to fix it again, he lied, interrupted my mother and I, and spoke over us. This company does not respect its customers and clearly does not know how to fix washing machines.

Top notch! Lyle repaired my 21 year old…read morerefrigerator/freezer to as new condition. He will be repairing my dishwasher as soon as the parts come in. I'll be using them from now on. Great job! Tim Nerby

Personable, explained everything clearly. Was here at our house when they said they would. Very…read morecommunicative. Lyle was our technician and he was very easy to work with, professional and honest. Will call them again at the next issue that arises.

Oliver came on time. He was able to diagnose and fix our…read morewasher within an hour and 30min. Price was reasonable. Would definitely use his services again.

Stellar replied to my request for repair of my oven quickly and was able to provide an appointment…read morethe next day. Oliver communicated timely and was prompt. Stellar Appliance provides great service!

Absolutely the best service and professionalism. We hired another service in Brentwood to come…read morerepair our whirlpool fridge but not only did they charge us $300 but they didn't even fix the issue. Switched to Contra Costa Appliance Service and they were able to diagnose the problem right away and also helped us save money doing it. Me and my family will be using CCAS from now and we recommend everyone in the area to do so as well!

They were quick scheduling appt, arrived as scheduled, diagnosed bad part, had part in truck so we…read moredidnt rewuire a 2nd trip. Diagnostic charge was applied to repair charge. I will call them again. It was a no fuss experience.

I would highly recommend the services of Mr. Appliance in Oakley. Carlos is professional and very…read moreknowledgeable about refrigerator repair. He was able to troubleshoot the issue and correct it in a timely manner.

Mr Appliance of Oakley has some major customer service issues…read more I booked an appointment online. Days later they called to reschedule for three days later. Then they didn't show up. No call, just flaked. When I called, they said I didn't have an appointment with them. The excuse was "your appointment was cancelled by the call center." Mr. Appliance, sir, you need better customer service.

We needed a new washing machine and instead of getting only a new washing machine we got the dryer…read moreas well. It was purchased from Ferrer's Appliances located in Concord. We bought them in November of 2025. Luis came out and installed the washer and dryer and took the old washer and dryer. We had a 2 month warranty. Everything was doing well until we moved out of the townhouse. The movers removed the washer and dryer from where it was located and the mess all on the wall and floor area was awful! The lint wasn't blowing outside through the trap but building up on the walls, hose that led outside and the floor. I took pictures of the area because I knew the property management will be charging me to clean up the area. I called Ferrer's Appliances and spoke to Luis and explained the situation. He told me there was nothing they could do and they were not going to pay for the charge I received based on their installation. I've attached a picture of the area! I'd highly recommend not using Ferrer's Appliances. We could have had a major fire because of the installation! I will be sending this to the Better Business Bureau as well! I hate that I even have to give them 1 star to post this review!!

Ferrer's IS amazing! We were having a problem with our…read morerefrigerator water dispenser dripping. Ferrer's (Luis) examined refrigerator, ordered part and installed! Timely, professional, tidy and knowledgeable. Will use again in the future...not TOO soon I hope!

Technician Dmitry v did a great job installing our new dishwasher. Courteous and responsible.read more

The cooling freezer fan broke in my new fridge and after 3-4 failed attempts from various other…read morecompanies either not showing up or just not repairing it, Alex was the only one who came thru. Repaired in minutes after being broken for 3 weeks. Also dog friendly. Would recommend!

I dont know where to start. He is way more than a…read moreHandyman!!! He is creative and resourceful! He is efficient and reasonable. He has a great attitude and is so easy to work with. Even when I have come up with some "small change". He always works with me to solve the problem. He is good at electrical, plumbing and construction. He has done major construction, e.g. he built a soffit to house a rotating chandelier. We have him transform our backyard from a patio to a solarium ever winter and back to a patio in Spring. He has done small projects like solving why we have no cold water in the kitchen sink. He has installed a reverse osmosis system for us. I'd hire him if I were to remodel my kitchen or a bathroom. I have to say his creativity came out when I asked him to do something about the white painted kitchen cabinets. He found a material, similar to what they wrap cars with I think, that was an AMAZING solution that looks great and holds up great too.

I had reached out to Fernando early this year to help with a leaky bathtub. Fernando was able to…read morerepair it the same day, and it has been over 7 months without any leaks. He also helped to clean our congested gutters, which was causing water to come into our house (even the windows people didn't know why water was entering my home)! Fernando is a hard worker and does excellent work. I appreciate that he keeps the work area very tidy and clean as well. I will be using Fernando for future projects!

Fast and reliable service . I will only deal with this Company…read more Don't waist your time looking any further!

"I should feel lucky that I have my appliances fixed today" that's a quote from this service. After…read moreI got scheduled mixed up not through my own fault but theirs and the technician did not communicate what he is doing and I waited the whole day to hear back from him. When I called to complain, that's what they tell me. Customer Service Skills are zero - argumentative, unaccountable, blame technicians as independent contractors - they didn't do it for free - they charged $$ for doing it! Don't call them. They should feel lucky that I called them for service! Not anymore.