I can't say enough about the Webster Kindercare…read more The teachers love the kids and the kids love the teachers. I feel like everyone their goes and above and beyond and they feel like an extended part of our family. They are amazing with communication when I pick up my children. They let me know how they did, what they ate, concerns, new things they started. When I drop my kids off they will go right to a teacher and give them a hug. It makes me feel alot better knowing they are being so well cared for while I'm at work.

This daycare has it together. My kids are not the most well behaved children and this daycare knows…read morehow to handle them. Everything about them is super. I had a financial issue and they have worked with me to get it straightened out. In the summer program, they take the kids on a field trip at least once a week (all fee's included in the weekly rate!). I am so thankful that I have an exceptional daycare that my children LOVE going to.

Nothing but bad experiences with this place. I was just informed by my daughter's mother that the…read moredaycare talked crap about me, and claimed there was a balance due for my daughter, due to being a few minutes late, when I had thought the owner and I had figured this out. A year ago was the last time I was late, and one of the manager daycare provided told me I had to pay $1 per minute I was late. I made no issue, even though this was never discussed prior, and I paid the amount in cash. This daycare worker took my money and gave no receipt and made no effort to give me the change. She simply said that she would start a tab with the change, which was significant. Highly unprofessional. A year later, recently, I was late again. I was asked to pay the late fee, and I mentioned that I actually have a running balance from about a year ago. The owner looked up that it showed me paying a late fee about a year ago, corroborating this, and the daycare worker even admitted that I had given more than the balance owed, but they told me an amount that was NOT accurate or correct, and had NO records to show otherwise. The owner had made no additional comments to me, but then I hear her talking poorly of me to my daughter's mom and asking her to pay a late fee of mine, knowing FULL well at this point that I had a running balance that wasn't documented at all, let alone professionally. I give customers credits of hundreds and even thousands for the sake of customer satisfaction, but to be that petty over what can't even pay for a meal anywhere? Just unreal. The daycare had also asked for me to give a schedule for my daughter, after one had already been provided by my daughter's mother, who enrolled her. I gave a full description of the days I have her and don't via email. They said this wasn't good enough, and wanted it on a calendar. I provided this to them in writing and they said, it STILL wasn't good enough, and they wanted me to send a calendar electronically. I asked for a menu for what my daughter was eating there, and I wasn't given one for MONTHS. I frequently call in, and nobody is at the office to accept the call. Once, I had called in numerous times, until someone picked up, and this daycare worker told me she had to abandon her children in order to answer the phone, and therefore wasn't willing to abandon them again, to go upstairs to check to see if my daughter was in! Which is against NYS regulations btw, to not only have the proper staffing, but also a head staffing person with a degree, who can float around and answer phone calls. They've also made comments that they have had less teachers than legally allowed on buses for field trips. They've also complained about a friend's son for being too hyper when it was made known ahead of time that they had ADHD. They make this same complaint about my daughter's brother to her mother. When I was using the app, I was often told my other parents of events that were never told to me, which resulted in my daughter not being able to participate in activities, due to not having a swimsuit or towel and such. I've never dealt with a daycare so unprofessional, talking behind your back as well as just plain violating all sorts of NYS mandates. They're one call away from the department of labor from being shut down.

Both our kids god there. Our daughter has been going there for years. The employees are like…read morefamily. They are very attentive and nurturing. They keep us up to date throughout the day with pictures, videos and food logs. They address all our needs in a timely fashion. We have been very pleased . The facility is not high tech or "state of the art", but I am in no frills parent. My greatest concern is that my children are comfortable, educated and well cared for and all of their needs are met at this daycare. Also, full time cost is the best around for what is included .

Really don't have any complaints after taking our son here for the last three months. Frequent…read moreupdates from the brightwheel app and staff being excited to care for our son is all we can ask for. There isn't a review on here less than 4 years old, so take those old ones with a grain of salt, we've loved Banners so far.

I was a part of this center for a short time, and i would not recommend working there or sending…read moreyour child there, make sure you read reviews before sending your child to a day care. I saw first hand the disorganization, lying, and dishonesty that was upheld there, with employees, and their care for kids was not great, although i never thankfully saw harsh or abusive behaviors, they were not sweet and loving, or seemed to have given anyone a care in the world. Children need to be loved and cared for and employees need to be treated nicely and not cheated or lied to. I dont recommend this place for your child or employment

My daughter attended this daycare from infancy to Pre-K. I really really miss the daycare…read more Reasonable rates, friendly staff and great program for children.

I liked working there. It was a lot of fun learning with the children and discussing their day with…read moretheir parents. However hearing the guns go off at the nearby shooting range always had me on edge in case a stray bullet came by. There was also the issue of working part time at another job, I most of the time never got out on time. The communication between some staff members were great while others there was complete lack of. If you're fine that there's a shooting range nearby, then that would be the place to go to.

We started out at the Henrietta doodlebugs which was great but then switched to the webster one…read morebecause it was closer to home. I will say there are some great people who work here and genuinely care about your children. On multiple occasions our kids were picked up with bumps or bruises. We were told it was from the play ground or normal 3-4 year old play. But after asking our child what happened we were told it was from another student or something else that wasn't told to us by the teachers. It seems like the director at this facility will do whatever she has to to make sure her job remains easy even if it's over something as little as not saying another child scratched ours or something along those lines. The final straw was when one of the teachers screamed at my child and physically grabbed and yanked my child from a chair all because he wanted another sandwich at lunch. She then called my child a jerk. This is how this individual felt it was appropriate to speak and act with a 3 year old. There was video evidence of this altercation (unfortunately without audio) that shows her putting her hands on my kids. If you aren't a parent I can't decribe to you the gut wrenching feeling you get when your 3 year old try's to explain and process what happened to them that day. Another teacher luckily saw the incident and reported it. When questioned about the incident the initial teacher admitted what she did. Yet the director wants to lie to our face and say that never happened even though a second teacher confirmed it. I brought the entire incident to the directors attention when I went to pick my kids up. Even though she was already informed I received no phone call of the situation. Like it was being brushed aside. We have since pulled our kids from this facility. Like I said I do believe there are some great people there that truly do care about the kids they watch. Unfortunately I can't have my kids at a facility where they allow a girl to act that way with a child. I no longer have confidence that my child's well being is put first and foremost. I believe the director will say whatever she has to to keep her job and protect her "friends". If you do decide to bring your kids here I highly recommend you request that Emily is NOT to be in the same room as your children.

I did s lot of research trying to find a preschool program for my daughter to take part in and…read moreended up choosing Doodlebugs in Webster. I read these reviews but decided to take a look for myself and was so glad I did! The facility is very secure and safe, always clean and smells nice, the kids all seem very happy, and the staff (that I have met) are all super kind and loving toward the children. Sidney is incredible kind and very helpful, Liz (the director) has been very helpful and kind as well. My daughters teachers are incredible, Patrick and Grace are very engaged with the kids and have made my daughter feel right at home. She loves going and I couldn't be more happy!

It is a great daycare. There is a lot of turn over like in any daycare but overall, the teachers…read morecare about the children and they are safe. There is a teaching curriculum for every age group and learning activities you can reinforce at home. There is lots of outdoor time and free play.

When choosing a daycare in Greece, we had a lot of options! We fell in love with doodlebugs!…read more My son started attending at 11 months and we have been with the center for 6 months now. The teachers and staff are receptive to feedback whenever I have a concern, and generally implement a fix right away. I like the convenience of the cameras, I can check in whenever I like, whether they are inside or out! My son is in an infant room currently, and his teachers are attentive. He had brought home crafts, and has developed his words and milestones at a good pace. they update you on how much they ate, when they were changed, how long they napped through an app. Tuition is $335 a week for infants and includes breakfast, lunch and snack. Well worth it!

The workers are absolutely amazing and definitely care for the children quite a bit but since the…read morecompany was bought out by care a lot Inc the tide seems to be turning towards a money first attitude. The homey pleasant atmosphere is going the way of the dodo here and I fear its on its way to being just another cookie cutter corporate daycare.

If you have children, SEND THEM HERE! My child has been going here since they were 2 months old,…read moreand we haven't regretted it at all! Super friendly staff, very communicative with what they are learning each week and what happened during the day. My child has definitely been intellectually stimulated in their time here at Browncroft! Very reasonable pricing structure.

I am extremely disappointed with the care my son received at this daycare…read more My son has behavioral challenges, and I was the one who initiated discussions about creating a Behavior Intervention Plan (BIP) to help him succeed. During the meeting, I left feeling hopeful that we finally had a plan in place, especially since the daycare agreed to the strategies outlined. Unfortunately, once behaviors occurred, many of those agreed-upon interventions were not consistently implemented. Instead of following the plan, situations were often allowed to escalate until my son was ultimately terminated from the program. Throughout our time there, I frequently felt that my son was viewed as a problem rather than a child who needed support. I was expected to provide incentives and workbooks for staff to use because the daycare did not have appropriate resources available. I was regularly informed when my son injured another child, but there were multiple occasions when I was not informed about injuries my own child sustained. I was also concerned by some staff interactions. On one occasion, a teacher took my son's paper, crumpled it up, and threw it away in front of him, which only escalated an already difficult situation rather than helping to de-escalate it. There were too many children for the number of staff available, and I did not see evidence that staff had adequate training to support children with significant behavioral needs. It often felt as though any unexplained issue or injury involving another child was automatically assumed to be my son's fault. What was most frustrating was being told that the daycare could not accommodate my child after agreeing to a behavior plan that was never fully implemented. The final comment that they would "pray we find a placement" felt especially dismissive after months of struggling to get the agreed-upon support in place. Parents of children with behavioral or additional support needs should carefully consider whether this program is equipped to provide the accommodations and interventions it promises. While I understand that not every daycare can meet every child's needs, I expected honesty about those limitations from the beginning rather than assurances that support would be provided and then not consistently delivered.

I was browsing local childcare reviews in hopes to find a good fit for my grandchild... a recent…read morenegative review caught my attention. Four Stars... because nobody is perfect. Parenting is a lifetime subscription, but we often enroll children in daycare with the unspoken (or it seems in this case with highly spoken) expectations of hoping trained staff will "straighten out" difficult behavior. While daycare can be a valuable environment for social growth, it is not a miracle cure for deep-seated behavioral issues. Expecting daycare workers to single-handedly transform a child's manners, attitude, or respect for authority is not only unrealistic--it's unfair to both the staff, the child in question, as well as the other children in the classroom. High-quality daycare centers provide structured routines, opportunities for social interaction, and exposure to early learning. Skilled caregivers can model positive behavior, encourage cooperation, and set boundaries. However, their influence is limited by time, context and capacity. A child spends only part of the day in daycare; the rest of their environment--especially at home--has a far greater impact on long-term behavior. Outsourcing children's behavioral challenges hoping it comes with a "90-day fix my kid" guarantee often comes with great disappointment. Teachers and staff are not miracle workers and are tasked to in helping a classroom of many children thrive in a happy, healthy and safe environment. Soft disciplinary tactics and gentle redirecting always sound better within intervention plans, but in reality, administrators have to take into account their teachers and the other children's safety and mental wellbeing. Sounds like this center took the welfare of their teachers and other families seriously and recognized that some cases call for more specialized and intensive behavioral care as well as parental support and guidance. Putting a childcare center on blast with a negative review doesn't seem to fill the void. Perhaps a more productive use of time would be to have the root causes of inappropriate behavior further explored or perhaps finding therapeutic parental support will help with caring forward. Best wishes and success to all. This is in response to a recent review. FULL DISCLOSURE I am not affiliated with JLU or know the parties involved. I don't claim to be in an expert; however, I am a retired preschool teacher and have experienced, across the gamut, the wild expectations of parents' vs the reality of limitations.