The owner's name is Gregg. It seems like he does most or all of the house calls. He came to my home three times. We have a 42" Mitsubishi TV that's about six years old, and it recently started doing a weird thing where the screen would blink spontaneously. We're not huge TV people, so we decided to try to have this one repaired instead of springing for a new one. Gregg was recommended to us by another shop in town where he used to work. He's mobile, so it's nice that he'll come to your home and save the hassle of having to haul in your device. He charged $50 for my initial house call, and came promptly the same day I called. He credited the house call cost toward our repair bill. He diagnosed the problem quickly, and said I needed a new part. About a week later he came back and installed the part. A day or two later I discovered that the screen blinking problem was better, but still not fixed. I called Gregg and he did some research and ordered another part. He came about a week later and installed the additional part, and that has fixed the problem. He didn't charge me for the additional part or labor. The only reason this review isn't five stars is that I had to call more than once before he returned my call for the second repair. I left a voicemail and didn't hear back for a few days, which made me suspicious. But he was only busy, and not trying to dodge me. He stands behind his work. I highly recommend him for any electronics repair. read more

call to ask a question about my broken screen. guy that answer didn't say if it was the company. so i thought i called the wrong place. he was very rude !! didn't even want to take the time to answer my question.. just asked my to bring in my 65" tv in. which is impossible. then hung up on me.. they have very bad customer services. read more