This was my first time using a home cleaning service and I really liked it. They charge a flat rate…read morewhich helps you know exactly what you're going to be paying in total based on your space. They were at my condo for about three hours total and were very thorough, cleaning all the bathrooms until they shined, they even cleaned the garbage cans. They dusted all the rooms and took time and care cleaning the floors and counters. When they left the place looked as good as it did when we first moved in and it was brand new. Definitely worth it as a treat before the holidays or company comes to visit, I have recommended them to friends and would use them again.

We were moving from Calgary to Airdrie and needed to get our place done. I was told about Maid In…read moreThe City Cleaning in Airdrie from a friend. Booking online was really simple and easy to use. The cleaners were very friendly, professional and went above and beyond with the cleaning of our place. 5 stars all the way around. I would recommend Maid In The City Cleaning Services Airdrie. Definitely earned yourselves another happy repeat customer today.

August 2024: 0/5 stars for unreliable service and lack of accountability. I booked a $300+ move out…read moreclean with this company over a week in advance. They tried to reschedule my booking the morning of my service and when I reiterated the time crunch associated with the move out, they committed to send another team later that same day. They cancelled this rescheduled appointment on me as well and offered no attempt to rectify the issue and ignored my phone calls. Save yourself the stress and book elsewhere for reliable service.

We booked mad maids for a first time deep clean with a set up bi weekly upkeeping clean thereafter…read more Today was the first day and will need to cancel upcoming appointments. Nothing was dusted, bed side tables, bathroom counters, tops of dressers and shelves all left dirty. Second bathroom tub/ shower were not cleaned. The door rails in the shower not cleaned, only the door. There were cleaning bottles left in two different rooms. The fridge interior was not cleaned. The product used on all stainless appliances left smear marks all over them, bath mat thrown onto and left on my bedroom floor in a pile. Mirrors were left dirty, blinds and window sils left dirty. Bathroom floors on second level left unwashed. Essentially paid 180 to have the toilets cleaned and floors vacuumed. For a first time " deep clean" with everything

I have been using WestMaids services since February. We had a few glitches in the beginning, for…read moreexample, when one maid's vacuum broke down, but now we have a consistent tem of two ladies who are doing a good job. I would recommend WestMaids to others and I think their pricing is quite competitive.

Great communication with this company as I had a couple of specific requests. I just needed a one…read moretime clean for a party and was very happy with the service provided. Three people arrived and did our main floor in an hour. I would recommend this company.

Amazing service, very clean, very professional, they went above and beyond every time I used their…read moreservice cleaning my apartment. Very reasonably priced for what you're getting. They were also able to accommodate me for a last-minute booking. 10 out of 10. Highly recommend recommended.

We compare 3 other cleaning service. And found MaidPro was the best price for cleaning our house…read more Sarah has been our cleaner. She is very through and does an excellent job. No details are overlooked. We highly recommend MaidPro

DO NOT USE THIS COMPANY. I hired MaidPro Calgary to do a…read moremove out clean on my empty 2 bedroom townhouse on February 6, 2023. Though their quote was higher than other companies I felt their 49 point checklist and extra fees would be worth the value as I wanted it to be spotless for my new tenants who would be taking possession a few weeks later. The cleaners were let in remotely as I had moved out of town and trusted their guarantee(s), so I paid the bill sight unseen per their request the following day. When I arrived back at my property on February 25 (2.5 weeks later) my townhouse was freezing cold, registering just two degrees despite the thermostat being set to 18. We quickly realized that all the water lines (taps, toilets etc) were completely frozen. To my shock the furnace switch (clearly marked FURNACE) in the laundry room had been switched from ON to OFF, which means the furnace had been off for several weeks. MaidPro's cleaners were the only people in the residence while it was vacant. It took over 72 hours for all the pipes to thaw, after which I incurred over $1600 in repairs to several appliances which were damaged as a result of the frozen pipes. The most unfortunate part of the story is MaidPro's complete and utter lack of accountability; I called the manager (Chris Kadri) on Feb 25 and left a message for her to call me as soon as she received the message, giving her details of the situation - she never called back. I made three separate attempts to connect with her that week (she never called me back), none of which were successful in discussing the facts of the situation. She then passed the case on to David who I believe is her manager. I've now left two voicemails for David over the course of the last week and have yet to hear back from him. I imagine that if I do hear back, they'll deny the cleaners turned the furnace switch off, however; if there hadn't been any heat on between January 13 (my last day in the residence) and February 6 (the day they cleaned), they would have called to report the temperature not being tolerable (I could not stand in the house without shoes and a winter jacket for longer than a few minutes without needing to stand near a space heater). Interestingly enough they did communicate to Chris during the day to request more time to clean (she called me to authorize a longer clean/higher cost as per their request she said). It seems logical to me that if no report had been made by them about the temperature being uncomfortable to work in, that the furnace wasn't turned off before they arrived. In addition to that, part of their 49 point checklist lists "fingerprints removed from all woodwork, door-frames and SWITCH PLATES", if they had completed the work per their guarantee, then that furnace switch would have been cleaned as it is a switch plate (similar to a light switch). I was very understanding when I initially noticed the problem, and appreciate that mistakes happen; when this issue was discovered and brought to MaidPro's attention, I would have been amenable to working out a solution with them. The total lack of respect and urgency from the management there has left me with no choice but to let people know that I would not trust them in my residence unsupervised. If any damage is done, they will do absolutely nothing to work to remedy the issue, or even offer any semblance of an apology. Zero accountability, zero communication.

I had the cleaning service come in for a thorough cleaning. The team did a good job overall, my…read moreapartment looked much cleaner after their visit. My only reason for 4 stars is that I had expected them to clean inside my cabinets but it is apparently an add-on. Otherwise, I appreciate their effort and professionalism, as they offered me a 10% discount on my next service, for the misunderstanding. Very thoughtful.