There are several good things about this restaurant and several negatives.
Positive
1) Location
Located only a short walk from Walthamstow Central Station, Turtle Bay is conveniently based in the re-developed part of Walthamstow High Street. Turtle Bay is, therefore, surrounded by a host of great restaurants, Empire cinema, and some great bars (Marvel and Maud)!
2) Happy Hour
As an American, I had assumed that Happy Hour didn't exist in London or the UK. NOT TRUE. Turtle Bay offers 2-4-1 offers till 7pm on weekdays and 10pm-1am on weekends. I love anywhere that will offer cheap drinks!
3) Customer Service
The customer service is on spot. Despite a fairly negative experience with the food (see below), the customer service saved the day!
Negatives
1) Food
Having crappy food is pretty serious when your a restaurant. I was completely unhappy with the food for several reasons. The food, for what it is, is VERY overpriced. For example, my friend and I ordered two salads at 9.50 ea. For 9.50 I expect a very generous salad with nicely cooked chicken. Since salad is just veggies, it must be big to fill me up. A main that doesn't fill you up is just a rip off. The salad we received was VERY small with only two pieces of chicken, very small chunks of veg., and mainly consisted of lettuce. I would have been happy to pay maybe like 5 for this salad as it was that inadequate! The food also was very late coming out, which made us late for our movie. How does it take a long time to prepare a salad? It's a damn salad! However, like stated previously the customer service totally saved the day as he provided us with a refund. I would have been very unhappy otherwise. I'm not sure if our salads sucked as the cook was inexperienced, was in a rush, or what, but if this is the normal standard then I would seriously think twice about coming here for food! read more