I really appreciate the calm environment that the Epic PT in Sumner offers. The therapists are…read morethorough, knowledgeable, and extremely attentive. I have experienced therapy in several different places, and Epic tops all of them!!!

From the owner: Our mission is to provide excellent, accessible, professional and individualized care to enable our…read moreclients to reach their maximum potential for their individual physical needs and abilities. We have extended hours with new patients usually seen within 24-48 hours. We treat a variety of conditions and are specialized to treat clients involved in motor vehicle and industrial accidents. We also provide cash pay rates for patients without medical insurance.

Place is great! Take care of me and are very accommodating. Would highly recommend them if you're…read moregoing through an injury.

Autumn's customer service and professionalism is lacking. She is not a good face of business for…read moreOlympic Sports & Spine. Called to make an appointment last week for therapeutic massage after a neck & back injury/concussion, but was told in that conversation that they were not contracted with my insurance company for massage. Today, I received an appointment reminder text and an email to complete new patient paperwork. When calling to make sure that there wasn't an appointment scheduled, Autumn answered. Autumn, replied in a condescending tone, "you did make an appointment". When I tried to explain that I did call to make an appointment, but was told they do not accept my insurance for massage and would not be covered. Last week, I had told the scheduler that I didn't want the appointment since I didn't want to pay privately, nor out of network. I did not get a chance because Autumn cut me off at the start of my sentence, stating, "I'll cancel that for you, have a nice day"!, then immediately hung up on me. It wasn't in a friendly way, it was in an inconsiderate and arrogant manner, within 3 seconds then disconnected. I'm positive that the way she handled the entire situation, that she intentionally hung up on me. Unprofessional and unprovoked. If this is how you treat customers, then I would not want to be seen at this location. I'll be sure to share this experience with anyone looking for therapy.

Hand therapist is amazing! Front desk is super nice and accommodating. Definitely recommend!read more

So, I have to give a shout out to the team at Highline Physical and Hand Therapy (Bonney Lake, WA)…read more!! I had been dealing with shoulder issue since last July, and finally got surgery January of this year. And just had my last PT session with them. I highly recommend them for ANY of your PT needs! Very family friendly and very knowledgeable!

I love Linda, Kathy & Kelly! I have had huge success with my treatment for my broken ankle. I was…read morewalking super early according to my doctor. This is more of a personal, hands on therapy. I always hated going to PT to just get pushed thru exercises and sent home with rubber bands. These ladies treat the body as a whole, using all sorts of awesome modalities like Craniosacral and Bowen (NST), as well as traditional PT methods. I tend to hurt myself a lot, so I plan on coming here forever!

All of the physical therapists are good at Pathways but Kathy is my favorite. She is the sweetest…read morelady ever and she does a wonderful job. She knows exactly where I am hurting without telling her and she fixes it quickly. I feel like a new person every time I walk out of her office. I can't thank her enough for what she is doing!!!!

Pete has been working on my neck and he's a wonderful PT and he loves his work and is very good at…read moreit. I really appreciate his positive attitude and encouragement. I'm pretty sure all the PTs here are equally good. Now I've broken my shoulder so back I go!! Definitely my favorite go-to physical therapy clinic.

This is an excellent physical therapy center. The staff is courteous and respectful and very…read moreknowledgeable. They have comfortable private rooms for heat pad therapy, great TENS units and an open area with tables and machines and nice big screen tv mounted. No missing out on World Cup during your appt! Their staff is very friendly and engaging. Covered by my insurance 100%.

Excellent place to get PT for your TMJ/TMD issues. With my jaw issues, my jaw slowly (over time)…read morelocks shut. When I first came to see Michael for PT, I could only open to 16cm, now it's at 35cm (which is great for me!). Over time, he's been able to get my jaw open again, and moving left to right, front & back, more than it ever has. It's a sore process, but is so worth it! Also, if you're looking at having Bilateral Arthoscopy (or just one side done), and your surgeon is recommending PT, Michael is perfect! His PT plan for it is excellent!! I highly recommend Michael and Blake, plus, everyone there is so kind & friendly! It's a perfect, welcoming atmosphere!

Michael and his staff are amazing. They care more about my health than i could ever ask for! With…read morethis injury im not familiar with they teach me, keep me safe, and are so understanding when it comes to pain and how far we take it each day. I've been to therapy 6 different times (not here) and i can't believe i didn't come here first. I would recommend all these therapists to any and everyone! Coming to therapy is fun and enjoyable instead of me dreading it like i used to.

I've had physical therapy at IRG PT at the Bonney Lake location for three separate issues over the…read morepast three years; sciatica nerve/lower back pain, knee pain, and most recently following shoulder surgery. The front desk coordinator (Avery) makes you feel welcome the second you walk through the front door and Dr. Alain Zurmuhlen is extremely knowledgeable in his profession and shows a genuine caring for his patients. Alain listens to your concerns, is thorough in his assessment of your needs, works with you to develop a treatment plan and closely monitors your progress to ensure successful end results. I highly recommend IRG PT in Bonney Lake.

I went in with a nagging hamstring issue and left with immediate relief and a plan for further…read moreimprovement. Aaron was professional, knowledgeable and caring. Will definitely go there next time I need help.

If you want to go to a physical therapy office that remembers your name when you come in, this is…read morethe place for you! I worked with Jeff and his assistant, Sharon, and they were incredible! I was having sciatica pain going down my left leg that made it difficult for me to sleep. After a month of treatment, I was 100 percent better. They were knowledgeable and kind. They explained things thoroughly and answered all of my questions. They listened to my symptoms and even changed their treatment as my symptoms changed. I never felt like a number to them. I will continue to choose their practice for any future treatments needed.

Really enjoyed the rehab experience versus others I have had. Really involved but not overbearing…read more Really care about their patients progress

Excelent place highly recommended, nice ambience , staff very polite, friendly , they very well…read moretrained, how to treat people with pain ,with empathy and patience . And Megan , what can I say ,She the best Pt , I ever had, excellent professional, kind ,knowledgeable, patience,.a beautiful person Thank you very much to all

The folks at Summit (RET) Physical Therapy in Puyallup are amazing! From the front door to the back…read morewall, this place is filled with caring, skilled, attentive staff! I always receive a warm welcome at the front desk, the cadre of therapy assistants are so helpful and the Physical Therapy doctors and assistants are knowledgeable and well trained .. my issues continue to improve with every visit. If you have aches or pains, I very highly recommend coming to see this group of professionals!