1. Turmax Print & Copy

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Winooski, VT

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Turmax Print & Copy

5.0 (1 review)

Services - Turmax Print & Copy

Copymaking services

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15 years ago

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FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(18 reviews)

I've done a lot of custom requests for printing here. I've gone at night and I've gone during the…read moreday. I'm wondering if the other people who reviewed ever bothered to go back to the store if they had an issue. I requested a complicated print and bind, 4 copies. 2 copies of them were out of order. I went back and talked to Eric (the dark-haired) and Eric the Red came over as well. Both of them were very nice, very helpful. I explained that I just needed them to rebind the backwards copies and then I requested two more copies which I fully intended to pay for. I got a call two hours later that it was complete, and when I came in the next day, I spoke to Jim the assistant manager. He was wonderful; asked me if this was a redo and gave me all four copies at no charge. So not only did they make me whole, they gave me extra as an apology (which was not needed - everyone makes mistakes). As many print jobs as they have done for me, making posters, making custom prints, doing shipping, they have never once treated me with anything but the utmost in customer service. I think they are great, and perhaps it is because I'm professional with them, that I get treated with professionalism and courtesy back.

The worst customer experience ever. I paid $165 to ship "next day". The receipt from the store…read moredid not contain a tracking number... So imagine how challenging that was. The package did not arrive next day...it arrived four days later. FedEx phone system is horrible... especially when you don't have a tracking number. And this store doesn't answer their own phone...they send it straight to FedEx Ex corporate. Where you cannot talk to a person. Horrible, slow and expensive. Never again.

Turmax Print & Copy - copyshops - Updated October 2026

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