The shower pressure is low and it took a very very long time to change temperatures in the shower…read more There's was a blinking light on the ceiling that was annoying to sleep with. The elevator and hallways smelled but the room didn't. The room was big, breakfast was pretty good. I appreciated there were bananas, peanut butter, honey and oat milk.

I'm staying here now and although there are positives, the negatives out weigh them!!…read more I'll start with the positives- The staff are very nice, the rooms look good, the beds are comfortable, and the breakfast was good. Negatives- the water pressure sucks and the water does not get hot. You can't even take a decent shower!! I'm so unhappy about this. Our door was squeaking but maintenance was able to fix it with WD40 but he could not do anything about the water pressure or the temperature of the water! I feel like I'm in a 3rd world country, it's sad. Our room won't even stay warm. We have to keep turning the thermostat up. The elevators are freezing, wear a jacket or sweater. I wish I could move to another hotel but it would be too much trouble at this point cause we have too much stuff and two rooms. The room we have across the hall also has a water pressure issue with the shower and sink. Water doesn't get hot in that room either. Update: I informed front desk that the issues could not be fixed and they changed our rooms. Had them check the water pressure and temp before, so we are moving rooms.

I was extremely disappointed with my recent stay. Upon entering the room, I discovered roaches…read moreinside. This made the room feel unsanitary and uninhabitable. I was unable to comfortably use the shower or fully occupy the space I paid for due to the pest issue. I reported the problem immediately, but the situation was not handled with urgency. An employee named Joey was dismissive and unprofessional when addressing my concerns. I also requested the name of the General Manager for documentation purposes and was told it could not be provided, which I found concerning. My refund request was later refused despite the clear sanitation issue. Travelers should be aware of the cleanliness standards and how complaints are handled before booking here. I will be reporting this hotel and I encourage anyone who has stayed here to do the same!!

Very filthy. I walked in and walked right out. The team was unprofessional and unhelpful. The front…read moredesk staff was on her phone the entire time. Then i wanted a refund and was told that that wasn't possible. I just spoke with Deborah, the "manager" and she was very rude. i will be reporting them to upper management.

I had a long hiatus of reviews due to a # of factors. One factor was the apartment fire on 8/5…read more The next several reviews I plan on writing center around the Fire era from early August to early September. This caused a change in course of events from August-October. On the evening of Sunday, 8/6, we were told to plan for 2 nights in a hotel, and that the apartment would reimburse for up to $200/night. I decided to stay close to my office. So, I chose the Homewood Suites in Columbia convenient off 95 and MD-175. The hotel was very nice; I had a beautiful suite with two separate rooms facing the tennis court. On Monday, 8/7 I had a very easy commute to my office in Halethorpe. I had work travel to Largo that afternoon, but it still wasn't too horrible getting back to Columbia. That night I went to Old Navy/Target in Columbia to get a 2nd set of clothes for Tuesday (since I wasn't driving to VA [where I was living] to get that) and had Mission BBQ for dinner, which I plan on writing a review for. Unfortunately, the weather on that Monday was rainy & cool. So, it was bad timing to take advantage of the pool although as I recall I didn't think to take a swimsuit. The other thing I was not aware of was that there is a free happy hour on Monday-Thursday 5-7 PM at all Homewood Suites. Sometimes it's just snack foods, and sometimes it's a full meal; so perhaps, I could've gotten that instead of Mission BBQ. Tuesday morning, 8/8 I checked out of the hotel, but the story with this hotel doesn't end there. That afternoon I had work travel to DC & Arlington. Arlington work had put me close to home in Arlington near Bailey's Crossroads. I was ready to get my life back on track, but the electricity was still out. I asked the apartment manager, and she said to plan for one more night at a hotel. I was slightly annoyed, but I went with this Homewood Suites again. I hung out in Bailey's Crossroads to let the traffic die down some before I made my trek back closer to my office. Therefore, I missed the happy hour again (It runs 5-7 PM) as I arrived at about 8 PM. This time the room I got was a different style and while big was technically a lower tier room than the one I had, which was a disappointment, and it was about the same price since weekday rates are higher. It was still a nice room, but the bed was queen instead of king. The shower wasn't as fancy, not two rooms, etc. Since I had gone home that afternoon, I was able to pick up a swimsuit. I was able to take advantage of the pool, but the water was very chilly. It wasn't really good pool weather as temperatures were below average for August. The temp at 8:30 was only 69 F. I did enjoy the hot tub though. It got a little crowded with a couple of kids who splashed a bit in the hot tub, but the parents were keeping them under control. I met a guy in there (would've been better if I had met a girl), but I'll take whatever company I could get. He was in town for work for 2 weeks and from my hometown, Phoenix, along with several other people. So, we had more to talk about. I went back to the room, which faced the pool, which seemed nice at first. That same group from Phoenix was drinking & making a lot of noise, which was a little annoying, but they eventually settled by the time I was ready for bed. Wednesday morning, I checked out of the room. Unfortunately, I found out from the apartment to plan for hotel stay until Friday, 8/11. However, the rates were going up beyond the $200/night limit. So, I went with a different hotel.

We had a wonderful stay here recently. It started with a very pleasant check-in process. The staff…read morewere just the most helpful, pleasant, friendly, and cheerful. The suite was perfect and clean. The continental breakfast was included. Overall, a wonderful experience.

This was one of the worst decisions of my life, the hotel was filthy, the bed has bed bugs, the…read morerefrigerator was filthy, stains and more.

Roaches running around everywhere dirty sheets dirty shower it stinks customer service wasn't bad…read moreit just the activity outside it's like people live in the hotels

I thought this was a fairly nice Courtyard, seemed newer and cleaner than most. Check In was…read morefriendly and the room was clean. No complaints on the room, and the gym was decent for a hotel of this caliber. I also liked that they do not charge for parking. Food and beverage are the average Courtyard, breakfast isn't great for the price. The stretch here is perhaps that they call this the "business district". The only thing near here is the NSA headquarters, so it's probably pretty safe in terms of not getting mugged. In terms of getting a burger or a beer though, there is not much around, you have to drive for 10 mins or so.

I had a good, but quick stay at the Courtyard from Tuesday through Thursday. I thought the staff…read morewas great! The bed was super hard, and there's a choice of pillows on each bed. The room was clean. Fitness center is OK for a hotel. I'd give The Bistro in the lobby about 2 stars. I ate there both nights (no car) and the food on the menu is essentially air fried/microwaved for you. Not great. Overall, the stay was about average.

I travel for work on a fairly regular basis. And when I do, my preference is usually to stay at a…read moreMarriott-owned hotel, mostly because I can almost always count on my following top-four priorities being met: * Cleanliness: The rooms and common areas are almost always very clean. * Safety: Entry into the rooms is almost always via an indoor hallway, where entry is obtained through the front lobby or by key-card access into one of the main hallways. * Quietness: Whether I'm traveling for work or for pleasure, I like to feel well-rested for a better day afterwards. And, these hotels are usually pretty quiet. * Free perks: As an elite member of this hotel chain, most of the time I get free perks during every stay. These are usually simple (like free bottled water), but they're appreciated. I also like to earn free stays for the future (for pleasure) by coming here on business. Within the Marriott chain of hotels, SpringHill Suites is one of my favorites because the rooms most often have: * A comfortable living and work space * A good sized TV * A mini refrigerator * A microwave * A well supplied free continental breakfast * All-day free coffee available in the lobby Now, on to the details for this specific hotel. This hotel, at the SpringHill Suites (Columbia, Maryland), was very nice during my entire stay. It met all my needs, with only two minor annoyances. These included: * All exterior doors to this hotel were non-functional for entry with a key-card during my entire time here. In other words, one could not enter from either side door or from the back; one could ONLY enter through the lobby. I'm not sure why the other doors were not working. * Unlike other SpringHill Suites locations I have stayed at, this particular hotel removes their free coffee from the lobby sometime after breakfast hours are over. This is annoying for guests (like myself) who like to have coffee in the afternoon or evening. In addition to the nice things I expect from all SpringHill Suites locations, the most pleasant part of my stay at this hotel was interacting with the staff here, especially Ahmed. He was incredibly friendly and professional, and I enjoyed chatting with him. He's definitely a five-star employee for this business! So, in summary, aside from two minor annoyances, I had a flawless experience here at this SpringHill Suites hotel. If this business corrects these two things, this location will be worthy of a five-star rating, in my opinion.

I think that this hotel is in a really good location. The hotel was really clean.. And the gym…read morelooks very nice however... It does need a little work. The thermostat kept saying 68 and I couldn't get it lower than 71. So it was very uncomfortable seeing that it was ninety degrees outside. The walls are very very thin. I had a stink bug in my room which I don't know how long it was there. I only knew because it flew across the room And they didn't rush when I asked for room service, which was something I didn't like, because it was hovering over my bed..

This room/hotel was not satisfactory. It was not in the best area. When we arrived, the lobby…read moredoor was locked and they had to buzz us in. There was not access to an ice machine as they lock that space down at 10 pm so we had to go out for ice. The tub didn't drain and was rusty. The sink was very cracked up and there was hair on the floor. There was a gross stained chair in the room. What they advertised as free continental breakfast was a joke and consisted of coffee and one single lone honey bun in a jar. There were 2 very small tables and a very dirty window looking out at the highway. We asked a housekeeping staff member who walked into the room if there was anything else to offer and she just smiled and walked away. The positive was a microwave and fridge in the room and fairly efficient electronic communication regarding our stay.

Way too many bugs in the room. Broken/blown up outlet with an existing hole in wall. I wouldn't…read morerecommend staying here. This hotel/motel needs a start over. Even cops were out front 5 mins after we got into the room and decided to leave. A couple running drugs sales around the back, while playing loud music as well. It's a crazy situation there.

This place wasnt as bad as i thought it would b. Pretty safe and chill. Ppl kno each other. Had to…read morekey redone twice. Office is slow lol. Good location and price. Everything was decent. Had no towels for some reason and had to ask laundry ppl they were ok about it. Id come back. Everything was clean and comfortable.

Roaches, and spray in the air, was so strong, it will make you vomit. OMG, please! Who wants to…read moreby time with roaches? I may as well sleep in the trash container, for free. The floor had large hair balls on it. I asked to be moved because of the fumes in the air, I had no idea I was smelling roach spry. They moved me from room to room, every room was getting a little bit better, then finally, I see a roach. So they think someone wants to inhale that stuff. Do they not know the toxicity, the health risk? Get it together!

It's the cookies for me! No seriously, the fresh cookies in the evening are a nice treat! This…read moreplace is perfect for a mini staycation or long-term since there's a kitchen. The rooms are clean, the bed was comfy. Super convenient to get on the highway. Parking is abundant and free. The overall amenities make it worth it. The pool was nice. The service here was great. I would definitely stay here again.

Back to this hotel for one night - still my favorite place to stay when on a work trip in the area…read more This time had another adjoining room - as usual sound insulation a bit worse than the non adjoining rooms but luckily no noisy neighbors. Breakfast still good with eggs and veggie patties, clean rooms, plentiful parking. This trip also got there in time for a couple of fresh baked cookies in the afternoon which was nice. Good to have this hotel in this convenient location.

We were working our way up north and decided to stop here. It's literally right off the freeway…read more The price was reasonable. The check in was fast and easy. The room was okay there was a big leak in the bathroom that was a little concerning. The beds were comfortable. If you're looking for something reasonably priced this place is a good option.

I would give a negative rating for Security if I could. Last night at about midnight two men…read moreentered my room while I was sleeping using a key provided by the front desk. I called the front desk and was told they thought I was in a different room. Then about 2am, it happened again! This time the front desk said "oh, you have two rooms?" I said no, just this one. After making a major mistake the first time you'd think they would not make it again, but you'd be wrong. Based on price and property, I came here expecting very little. However privacy and security aren't areas you are expecting to forfeit even at lower cost stays. I highly recommend staying away!!