The first visit went well. Was on time and was very friendly. Sharpened blades, changed spark…read moreplug. Offered to return in the fall to winterize mower. He said to call/text if had any problems. I have a problem with replacing a chute, which he recommended. He said to call if I needed any help. Have tried and am not getting an answer.

Travis did a tremendous job! He answered questions promptly! Did a great job with pickup and drop…read moreoff! If you have snowblower issues or need the yearly tuneup! Give him a try you want be disappointed!

RJ quickly responded, arrived right away on a Saturday, had a great mobile setup, assessed the…read moreproblem and resolved. Tested my Arian 24" compact snowblower! Very nice guy! Good fair price happy I contacted RJ!

Called him Monday he came out today repaired my snowblower at my house. Strongly recommendread more

what can I say !!! they are simply the best . local landscapers would SOL without them. the…read morecustomer service is second to none.

I wanted a redmax 8500 blower and Hayden's had one already set up fully fueled & ready to go. They…read moregave me a quick quick overview I was on my way. Super easy purchase that was less money than I had expected. The staff is full of professional that knows their stuff inside and out. They sell to homeowners but their equipment is high end professional grade. They are only open weekdays. I would highly recommend this shop.

Been in a handful of times over the past 10 or so years…read more I'm not extremely savvy when it comes to lawn equipment, so I typically have questions that may seem obvious to people who work in this field. Each time into the shop, my customer service experience has fallen into one of the following buckets: Non-existent, apathetic, condescending/snarky.

Brian was excellent I never used Cason before…read more He serviced my Generac home standby generator! Really I can't say enough about him! Thanks so much Brian! I would definitely recommend Cason's Equipment! I hope the other techs are like Brian If not he should train them! HaHa! But true!

would not recommend them as a place to do business, dropped a golf cart off for my father whom was…read morevery attached as it was my late mothers, spoke with todd on the phone prior to dropping it off and told him what i would like done, agreed i dropped it off, spent an hour doing stuff that had nothing to do with what was discussed prior to dropping it off. stated well we have to do this as a process and never mentioned it in our prior conversation. cost 100, and they never attempted to do what was asked. cart had a intermitent spark problem. they spent an hour doing things that had nothing to do with what they told me they would do. if you have unlimited budget and want to spend a fortune thats up to you. i am pretty sure the repair was out of their expertise but was happy to experiment on it for 100 an hour

From the owner: We work on all small engine products: Lawnmowers, lawn…read moretractors, snowblowers, generators, trimmers, chainsaws, Etc. We have a full parts department with Over 50k in inventory to ensure fast service. We are a Rotary and Stens dealer We are a VP and Amsoil dealer. We service all makes and models. We offer pickup and delivery's for all your equipment needs and work with your schedule.

If I could give them 0 stars I would! I reached out to see if I can have my snowblower serviced and…read morethat I believed it needed a carburetor. I was told they offer free pickup/drop off. They picked up my snowblower within a few days. I then received a phone call stating I needed a new belt and carburetor. The quote came to 600 for the total repair. I decided to not go ahead with the service due to the price being too high. Even still I got a payment request for 294.99! I was quite shocked because I said I didn't want to do the repair. I was told they automatically do a routine service prior to any repairs, the price was on their website, and I should have asked first! The 294.99 wasn't even for them to repair what I wanted done (carburetor)! So basically they charge 294 to even look at your snowblower. No wonder why they were offering free pickup/drop off. My snowblower was still broken! I checked their website and service prices were NOT listed. I made it very clear that I did not authorize any service and was unhappy. I went back and forth via text and they told me that's how they do business and I should have asked for prices prior to. I am not used to doing buisness like that. When you bring a car to a mechanic they don't just do services without getting authorization first. After some back and forth they gave me 50.00 off. I paid because they refused to return my snowblower without payment. They returned it about a week later. I bought the oem carburetor for 35.99 and installed it. This company is a complete disgrace and I can only imagine how many people they have scammed !

Same issues as everyone else with shady HD truck used for pick up, Venmo the driver and comes up as…read morea scam, etc. Tried to give me my snow blower back with augers engaged as soon as its fired up. The reason " the belt need to stretch after 2-3 storms." I had him put the old belts on and took the machine to a reputable place that verified the belts were not Ariens belts but cheap Amazon ones and the drive belt part number on it was for a Toro, not Ariens belts like he said. every answer Patrick had was he has been in business for 10 years. Lesson learned ... read reviews before giving equipment to strangers.