After having a long conversation with ChatGPT about tire selection, inventory, speed of service,…read moreand quality of service, Chat GPT recommended Tire Outlet in Fullerton to me. I have a Chevrolet Bolt EUV with a set of tires that practically nobody makes anymore, and one of them had started leaking air. I was worried I was in for an expensive replacement. I'm so thankful ChatGPT directed me to Tire Outlet. The moment I pulled into the parking lot, I was greeted with smiles and employees who were eager to help. The manager personally took care of me, and from the very beginning, everyone was friendly, knowledgeable, and efficient. The speed of service really impressed me. About a year ago, I brought my car to a different tire shop in Fullerton for another leaky tire and ended up waiting 2 1/2 hours before anyone even looked at my car. Today's experience couldn't have been more different. While I relaxed in Tire Outlet's clean, comfortable waiting lounge and got some work done on my laptop, they had everything taken care of in about 15 minutes. Then came the biggest surprise of all. They told me my tire didn't need to be replaced after all--they were able to fix it easily by hand. And when I went to pay, they insisted on not charging me anything. Seriously... who does that these days?! I was blown away. That level of honesty and integrity is incredibly rare. They could have easily sold me a new tire, especially since my tires are difficult to find, but instead they fixed the actual problem and sent me on my way. From now on, Tire Outlet will be the only place I take my car for tire service. They specialize exclusively in tires (so you don't have to wait while a car gets another type of lengthy repair or maintenance), know their products inside and out, have an impressive inventory, provide incredibly fast service, and, most importantly, treat their customers with honesty, care, and respect. If you're looking for a tire shop you can truly trust, I cannot recommend Tire Outlet in Fullerton highly enough. They've earned a customer for life.

2 out of 5 stars I…read morehad my two rear tires replaced at this location about few months ago, when I was in Brea visiting my boyfriend, who had just become paralyzed from a motorcycle accident. I was about two hours from home, and ended up with a hole in my tire that needed fixing before I could drive back. They told me to arrive by 6:30 p.m. since they closed at 7, and I got there just in time. While the actual replacement process was smooth and the tires look fine, I only found out from the paperwork afterward that they were supposedly "balanced". Unfortunately, the car hasn't been driving right since. The steering feels off, it's jerky, and turns are more difficult than they should be. Clearly, something is wrong with the balancing or the installation. I'm concerned that because I arrived so close to closing time, the job may have been rushed. If they can't do a thorough job that late in the day, they really should stop taking new customers earlier rather than rushing through the work. In short, while the staff was accommodating in terms of timing, the end result was that my car doesn't drive properly now. For that reason, I wouldn't go back.

Highly recommend. Had a small issue. The manager Josh went above and beyond to make sure I was…read moretaken care of. Will be back for more tires.

first i just want to say thank you to the team over there! they got me the service I needed, they…read moreare educated in what they work for, without any bad attitude! definite go to place to get whatever done with tires, etc. if anything, Daniel needs a great raise due to great custy service!

Love the work they did for my truck. Took my wants and ideas and made it happen on my truck. Highly…read morerecommend this place for your lifting a truck wants.

First and foremost, this review is long overdue!…read more I can't say enough great things about the team at JR's Wheels & Tire. I'm beyond grateful for the outstanding service they've provided. They definitely deserve a 10/10, and I recommend them 100%! They installed a train horn on my F-150, and they absolutely nailed it. The installation was clean, professional, and now my truck sounds like a beast! On top of that, they gave me an incredible deal on my wheels and tires. It's hard to find a shop that offers both top-quality work and fair prices, but JR's Wheels & Tire delivers on both. If you're looking for honest, reliable service and great prices, don't hesitate to stop by and check them out. I guarantee they'll take care of you. Thanks again, JR's Wheels & Tire--you've earned a customer for life!

I had been coming to this location for about year and a half now. Everything was good overall but…read moresometimes the manager would be get pushy and try to upsell the service. Every time I decline he would get a sour face and just walk away pissed off. Since I bought a set of 4 tires, I'm going to take advantage of the service to get tire rotations and tire balance. But again every-time I set the appointment and it said tire pressure check or tire balance. It was an interrogation of questions like is your tire pressure low because ur dashboard has TPMS light on or I are you requesting a tire balance for excessive shaking it might be due to your control arms. Do you want to get them replaced? This last time I drew the line, I came in for a tire rotation and shop was empty. I was the only vehicle there. And there you go u see a technician checking the suspension and then yells oh we have ripped tire boot. The manager come up to me and tells me that left tire outer tire rod boots are broken and need replacement and that if we do it today it will only 350. Of course I declined, and there goes Mr sour face just walking away. If the boot was actually broken I would feel my alignment leaning to the left and see that my tires were wearing out fast. I didn't see or feel anything like that. Plus if they were actually honest they would have either shown me the ripped boot or at least taken a picture as proof. I keep a log of when I swap of parts and/or do maintenance on the vehicle. The outer tire rods had been replaced a year n half ago and I had bought the parts straight from Honda. But I wanted to take a loot and removed the tires and the tire rods were still in good condition with no ripped boots. This is why I don't like mechanics at an all in shop or a corporation. They push sales and don't care about the customers. I get my tires here because the price is decent plus it comes with tire rotation and tire balance for the life time of the tire. Not bad but the constant lying and upselling when the vehicle doesn't need it is a red flag. Just be careful when you come here. They're not the honest mechanics you which they could be.

I took 2 cars in the last week to get new tires. Initially, all seemed ok. Service times were…read moredecent and straight forward. But the actual service and attention to detail at this location is severely lacking. 1. Tires were inflated way beyond the spec. Spec recommends 42psi, but the tech inflated them to 50+psi. 2. Employee left my car on, unlocked, with the window down in the parking lot for over an hour from the time they notified me that it was ready until I picked it up. This is wildly unprofessional and dangerous. This could have resulted in someone breaking into or stealing my car Ultimately, I would not come back or recommend this location

TLDR: Yes, go here! They are always great!…read more My go-to place for my tire needs. I have gone to Fullerton Discount Tire Center twice in the last two months for different vehicles. Both mornings, in the space of time one would expect to get an estimate, they repaired my tires and handed back my keys! For $35, I was in and out in 15 minutes. You walk in, they know what you need, no long explanations necessary. Perfect way to get your tires serviced! Love these guys!

Ended up here after one of my tires blew out. Greg was very helpful in making sure I got the right…read moretire to replace the busted one. Service was done in around an hour, possibly less. The 1 tire was only a bit over $100 for my 2019 VW! I've come back multiple times since for oil changes for myself and my friends. I barely ever have to wait more than an hour if everything goes well, only time I had to wait longer was because Autozone gave me the wrong oil filter and they had to order one. I get my VW Passat oil changed for $35 max when I bring in my own oil and filter, and the workers are always very quick. I always stick around to wait, and Greg is always great to talk to. I will continue bringing my business here, and recommend my local friends do the same!

Joahn was incredibly helpful when I came in with a popped tire. He was professional, friendly, and…read moregot everything fixed quickly without any hassle. He had me back on the road in no time. I really appreciate his excellent customer service and would definitely recommend him to anyone needing tire repair. Thanks again, Joahn!

I scheduled an alignment check and adjustment for 3:15 PM, and it was completed within about 30-40…read moreminutes. The appointment system works perfectly. At other shops, even with an appointment, it usually takes at least 3-4 hours, which has been very disappointing. This place is completely different. The staff who assisted me was extremely friendly, and after a quick test drive, they handled everything right away. The level of service is truly top-notch. It was my first visit, and I was very impressed with how friendly and efficient they were. Highly recommended!

Cooks is always good! They offer a great service. I've been…read moregoing there since 1995. TC

I would NEVER recommend this shop…read more I brought my 2013 Honda Civic in because it was kicking back/hesitating while accelerating, even struggling to get onto the freeway. I paid a diagnostic fee because I wanted the problem diagnosed and repaired--not routine maintenance. The shop recommended a fuel system/injector cleaning and transmission fluid service, telling me that was the cause of my issue. I trusted their diagnosis and paid. The very next morning, my Check Emission System light came on. I returned, and they told me it was unrelated to the previous work, diagnosed a thermostat issue (P0128), and I paid for that repair too. After picking up my car the second time, the exact same acceleration problem was still happening, and while driving, the Check Emission System, Check VSA System, and Check Power Steering System warnings all came on. So after spending about $1,000 and making multiple trips back to the shop, the original problem I brought it in for still wasn't fixed. When I spoke with the manager, instead of trying to understand why I was frustrated, he became defensive, argumentative, and dismissive. He repeatedly said, "I don't understand why you're mad," asked, "Well, you said the issue was fixed, right?" (I NEVER said that), and when I explained I'd had to take multiple days off work and arrange transportation because I kept having to come back, he told me, "Having to take 3 days off is part of life. That happens when you have an older car that has issues." He also refused a refund, saying "We're not doing any work for free," and expected me to trust them with my car for a third time after they had already failed twice. Why would I pay them again when they couldn't fix the problem the first two times? I lost all confidence in the shop and took my car to an independent mechanic in Diamond Bar. He drove my car and noticed the drivability issue almost immediately. After spending several hours diagnosing and test-driving it, he found the actual problem: a faulty MAP sensor. He replaced it, and the hesitation is completely gone. He also told me the fuel system cleaning and transmission fluid service performed by Cook's were maintenance items and were not related to the problem I originally brought the car in for. I understand that diagnosing intermittent issues isn't always easy, but what I can't accept is paying around $1,000, making three trips back, being treated disrespectfully by the manager, and then having another mechanic correctly diagnose and fix the problem in a matter of hours. Save yourself the time, money, and frustration. I will never return or recommend this shop.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

Just an update...After many years and several vehicles later, service and pricing still can't be…read morebeat! The crew is always helpful and friendly. A few month back, they advised me they couldn't properly perform an alignment because the tires on our car were too worn. Other shops might've just done the job with an "oh well"attitude. Even though the car was near needing new tires, I was not pushed to immediately buy them (that's happened with a different car at a factory dealer). Recently, I was researching new tires for my SUV and was offered a few choices. The differences and driving characteristics between Cross/SUV and LT tires was extremely helpful in my purchase decision. I highly recommend Anaheim Wheel and Tire!

This guys are awesome They really know how to do business…read moreand keep customers happy I got a flat tire and I just found them online as one of the closest tire shops around. When I got there they took me right away I had to leave cause I had work to do They called me in less than an hour to let me know that my car was ready My tire was actually fixed, when they could have told me that I had to replace it and charge me for a new one like most shops do just to increase sells. I call that honesty and integrity On top of that when I got there, the guy told me your car is ready to go and handed me the keys. When I asked for my invoice to pay for it he just said no worries it was easy to fix You're good to go That's real awesome customer service!!!! Thank you guys at Anaheim Wheel & Tire!!!!!

This place is the best. Q was the person that helped me out with my wife's tires. This bunch from…read morethis branch of big O definitely know what's what. I'll be back with my car next time. You guys rock!

Will not honor their promise of free tire rotation and repair…read more Stated that the wear bars were even with the tread, which it is below the tread. Just a ploy to sell another set of tires. I had to got to a reputable tire store for repair. They lost a 30 year customer.