Fantastic business and customer service ...Had a super heavy organ located in the loft of the home…read morethat needed to be moved out. Meridian Piano Movers made quick work of it. They were on time (which is a big deal for me ) Excellent communication, service, and they were very careful not to damage anything in the home. I would definitely recommend using this company if you need any piano/organ moved !

Great service would recommend to anyone thanks for making my daughters day it was a surpriseread more

Eldon was a professional and obviously knew about pianos. He conducted a thorough tuning and…read moreadvised me of recommended follow up cleaning for which he would send an estimate. Since then, I've tried to obtain a receipt for the tuning to put in my file but he has not responded. Also, he never sent an estimate for the cleaning.

I have an upright Kawai piano that needs tuning and evaluation. Mr. Eldon Chodkowski came and…read morefinished this project in a timely manner. There are many piano technician whom I have met. He is one of the best because his professional style--he is punctual and motivated to help his clients if they have any questions. I remember he holds his Bachelor from a well-known university in Boston.

This business should be avoided at all costs. I purchased a Yamaha C5 piano after being assured it…read morewas in good condition. That was completely untrue. The piano I received was not even close to what was represented and clearly had significant issues that should have been disclosed upfront. What happened next was even worse. When I contacted the owner to address the misrepresentation, his response was essentially: "That's what you get for not coming in person." No apology. No accountability. No attempt to fix the problem. Just arrogance and blame-shifting after taking a large sum of money. This tells you everything you need to know about how this business operates. They will say whatever they need to say to close a sale, and once they have your money, you are on your own. Honesty, ethics, and customer service are clearly not priorities here--especially for remote buyers. Selling high-end instruments requires trust. This business destroyed that trust completely. I regret ever dealing with them and strongly warn anyone considering a purchase--do not believe their claims, do not expect support, and do not assume they will stand behind what they sell. There are plenty of reputable piano dealers out there. This is not one of them. Ed, Your response is misleading and omits several key facts. First, the issue is not that the piano is 39 years old. Anyone in the piano business understands that age alone is not the problem. The issue is the actual condition of the instrument, which was not accurately represented. Second, sending photos does not replace honest disclosure. Photos cannot always reveal structural issues, soundboard problems, pinblock condition, or other mechanical defects that materially affect the value and playability of a piano. As someone who claims to have sold hundreds of instruments, you know that. Third, attempting to discredit me personally instead of addressing the condition of the piano says more about your business practices than it does about me. Writing a review about a poor experience is not a "threat," it is consumer feedback. That is the purpose of review platforms. Fourth, the fact that the piano was sent to another dealer is irrelevant. Dealers frequently purchase instruments remotely. That does not absolve a seller from accurately representing what they are selling. If you truly stand behind the claim of "399 satisfied customers," then addressing legitimate concerns about the 400th would be the professional way to handle it, rather than deflecting and attacking the buyer. I purchased the piano in good faith based on the representation provided. Unfortunately, the condition did not match those expectations. My review simply reflects that experience. Michael

After a fire I lost my piano. Ed was so very helpful finding me a replacement. Great company to…read morework with.

I have taken a clarinet, 2 alto saxophones, and a tenor saxophone to WoodWind WorkShop over the…read morepast couple of years. Bill does professional work at a reasonable price. He takes the time to look over the instrument with you and show you what is wrong. He is trustworthy and very knowledgeable. I would recommend taking your instrument to him before taking it anywhere else.

I've purchased several instruments and many supplies from Alex and Vlad. Honest. Friendly. Very…read morewell-educated in music. Alex is also a fine maker of violins and violas. I've taken violin lessons with Alex. Excellent teacher! Recommend the Shop highly!

My first visit. It had been recommended to me. I left my bow to be re-haired. They put my strings…read moreon for me, asked me questions (e.g. do I struggle turning pegs for tuning..yes), so he replaced my tail piece and added fine tuners. I had already purchased quality strings but didn't trust myself to put them on. They will call when my bow is done (they only use quality horse hair). When leaving they thanked me for trusting them. While waiting I checked out the available music and practice books (I have plenty to keep me busy), as well as violins for sale, ranging if I recall from $1,000 to $17,000 if I recall. I forgot to take photos.

Took in my mom's 1964 Kalamazoo Epiphone Texan for a setup/clean. what a great shop! love the…read moreatmosphere, people are friendly. Matt listened to what I was looking for, knew the guitar, and shared what they would do. They also were able to provide an appraisal for insurance. 100% will visit this shop again and trust them with valuable vintage instruments.

Awesome guitar shop. All pre-owned or vintage guitars. Owner and employees super knowledgeable and…read moreI love that they have a workshop in the back. Great selection of guitars and cute dog Telly

Yes they are the nicest people i ever met they are friendly they let you test play instruments but…read moreyou need to buy your own mouth piece or reeds but string instruments they just let you test play without trouble

My family has been renting/buying/repairing from Dan and his team for two years. They have always…read morebeen so flexible, accommodating, and knowledgeable. This week, they stepped up big time with a last minute rescue on a sizing error of mine with my kids cello. The communication from them has always been excellent. My impression is that they are committed to instilling an appreciation for music in young people. I love the community feel here and look forward to many more years of working with them.

Really nice guy, high quality work, if anything I think he charges too little. Tom routed out a…read moreGibson Les Paul to install a 3rd pickup and I don't even think Gibson could tell it was not a factory job. Tom has installed a slip stone nut on another Gibson Les Paul, new pickups into a third, done a few set up jobs for me before I learned to do it myself, and recently re-wired and potted an old 1978 Gibson SG. The only bad thing about Tom is he usually has 3 or 4 weeks of work ahead of him, so you do have to wait a while for the work to get done. As long as he is in business I will take my guitars to no one else.

I've taken my Tele and a Hag bass there for setup, I couldn't be happier, this place is the best…read moreplace in Indy to get repair or setup. Pro level service, down to earth prices. Cool location in Irvington too!