One star because zero isn't allowed. Rude staff, numerous promises of referrals that never come through. My family member is a patient who requires a specialist due to a chronic medical condition and they keep saying they'll refer to a specialist but it has yet to be done. It has been approximately 5 months. Take note the reviews accurately reflect the subpar care you'll receive from this medical practice. read more

I wish I didn't automatically have to give a star because this office does not deserve it. I have never encountered a medical facility as horrible as this one. Dianne dismissed me many times when I called regarding my grandmothers care. Made me feel like calling to report her symptoms was irrelevant. My grandmother was very sick with an apparent UTI and she dismissed me and I pushed to get an order for a urine culture to check to see if that was the cause of her symptoms. My grandmother ended up being admitted to the hospital two days later with a severe UTI turned septic. I wouldn't trust this clinic with your loved one. Dismissals after dismissals. Dr. Tulpule diagnosed my grandmother's pain with arthritis, it turned out to be an abnormal growth. Do your research if you're thinking of being assigned to this establishment. There are many good doctors/offices that take your insurance that won't dismiss or be rude to you. Call your insurance on the back of your card and get a list of providers in your network that take your insurance. Dianne, you need to do better and be better at your customer service skills. You have none. read more

This has to be the rudest group of customer service personnel that I have come across in a long time. My mother-in-law was in a care center and the care center had Dr. Tulpule come in and see their patients, so we were kind of forced to move her over to Dr. Tulpule. We made an appointment and she was seen by the PA (really nice) Once she moved out of the care center, I called back to get her a refill of her medication and was told that Dr. Tulpule had never seen my mother-in-law and that she was not a patient of hers, however, her insurance was billed for services from when she was at the care center AND she had been there to see the PA before. The office said they did not have any records of seeing her. This made me think of insurance fraud right away. My mother-in-law is too old to even remember what doctor if any seen her. They then asked me to send her insurance cards over and gave me a personal email address. I questioned that because why would a Dr. use a personal email address and not a professional one? When we finally made an appointment to get her in and get her switched over so she could give the refills, they made an appointment for her at 11:40 am. My husband drove 40 minutes to take her to the Arcadia office since Covina did not have openings for over a month, just to arrive at a closed office. He got there 10 minutes late and at 11:50 the office was already closed for lunch from 12-2 pm. Why would they schedule a physical 20 minutes before they closed for lunch AND then close at 11:50 when they knew a patient was on their way? We had to reschedule her appointment and thankfully were able to get her in the next week. We had forms that needed to be filled out by the Dr and it's been 2 weeks and still nothing has been completed. We then missed our cut-off for July 1st and had to wait another month for the program we were trying to get into. Again, the front desk acts like I am bothering them and couldn't care less. No bedside manner, at all at this place. If you are not a patient, you are lucky... Do not become one unless you like dealing with rude women who must hate their life. read more

Great experience as a first timer with Radhika Tulpule Medical Clinic at Covina. I barely waited to be helped when I checked in. The staff and Dr. Tulpule were all very friendly and helpful. I especially loved how Dr. Tulpule really took her time to explain my conditions with me as well as my treatment options in a very clear manner. It's rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. I truly had a great visit and the doctor's demeanor has really put me at ease so I highly recommend becoming her patient ! - Gandhi Jha read more

This is the office my insurance assigned me to. The front office staff is belittling and rude. The doctor called my husband while he was sick to yell at him about having his insurance send documents to her personal email. He told her that it was the only email the front office staff gave him. The doctor told him that he was lying and that her staff wouldn't do that. I'm really mad. Do not mess with my husband. He didn't just pull that information out of his you know what. We have stayed because the doctor used to be nice and I put up with the staff but after her yelling at my sick husband!?!?! I can't stay quiet anymore. read more

Only gave 2 stars instead of 1 because I did enjoy my interactions with her PA. Other than that, I am very dissatisfied at the fact that they billed my annual check up (supposed to be fully covered by insurance) as something else. I've tried to get the charges revoked, but have no luck. Very disappointed since I felt taken advantage of. read more

I tripped over this website while checking out backgrounds for other doctors. I'm looking for a new one because Dr. Tulpule is not working out for us. She's usually very nice. She'll talk with you as long as you want. But don't go there if you need to hear something besides "eat right and exercise." My grandma almost died because "eating right and exercising" does not cure pneumonia. Tulpule down plays everything. Your knee hurts? Exercise. Can't breathe? Exercise. Panic attacks? Exercise. I know eating right and exercising are important; I don't need a doctor to tell me that. That is not what I'm paying for. Do some blood work, tell me I need to see a shrink, do a cat scan, prescribed some meds. Act like a doctor, not my mom. read more

MOST HORRIBLE HUMAN BEING!!!! HORRIBLE SERVICE!! AND A DOCTOR ALMOST ON THE VERGE OF GETTING HER BUSINESS SHUT DOWN. ANGER ISSUES DISRESPECTFUL NO REGARDS TO EMERGENCY CASES. REFUSES TREATMENT WITHOUT MEETING THE PATIENT CANNOT ACCOMMODATE PATIENTS NEEDS. NEVER GO THERE, UNLESS YOU WANT TO BE DISAPPOINTED. It's doctors like this that ruins other primary physicians reputations. My insurance company made an error in appointing a PCP for me because of wrong zip code. So i had to wait to change my PCP and appoint Radhika as my current PCP for weeks. When i finally made an appointment with them, which takes way too long of a wait giving that she is a PCP and should be easily accessible. She acts like a specialist and pretends to be busy and doesn't give out timely accessible appointments to new patients. I'm from NY and its beyond me how a small town PCP from West Covina is SO godamn busy that she cannot give out appointments when needed. Nothing is ever available without a wait of 20 days to a month!!! Are you shitting me?? Not even the busiest physicians in NY take this much time to appoint!! I had to cancel my first appointment and i let them know that day i couldn't make it. Couldn't manage time off from work because they don't take anyone in after 3:40. Couldn't make it to my second appointment for the same reason, but let them know as well. When i finally managed time to go see her and book an appointment she refused to take me in. Called me to insult me and tell me how angry and disappointed she is that i cost her time and didn't show up and didn't let her office know. WHICH I CLEARLY DID!! She was extremely RUDE and misbehaved over the phone telling me she couldn't take "irresponsible patients" like me and to go find another doctor. I told her that it sounds like a personal issue that you are judging me without even meeting me in person ever. As a doctor you are supposed to play to the needs of your patient, Patients like me who are seeking emergency treatment for their MIGRAINE ISSUES. WAITING TO GET A REFERRAL FOR A GYNECOLOGIST!! did not sound like she gave a shit anyway so I'm glad that she chose her personal issues over me as a patient cuz i'm 100% sure i wouldn't be happy with her service either way. STAY AWAY FROM HER AND HER PRACTICE. SHE IS EXTREMELY RUDE!! read more

Great doctor, very polite and thorough.. I went in for achilles issue, she didn't rush me, and she even asked me if there is anything else I'd like to discuss while I was there (which is kinda rare these days).. Great helpful staff that was very helpful with my pre-op scheduling.... I was assigned to Dr Tulpule by my insurance provider, but due to the positive experiences with her and her great staff, I will keep her as my primary... read more

Our experience with this doctor was beyond disappointing. Unfortunately, we now have a worse medical situation of an elder due to her negligence and lack of proper diagnosis. Be forewarned read more

My mom has been going to see Dr. Radhika Tulpule for over 13 years. I help schedule my moms appointments. I have told my mom to change her doctor from day one. She is rude she calls my mom and my sister fat. She always says they are overweight. My mom was recently diagnosed with cervical cancer, thankfully it was treatable I helped her go thru all of it but it was so very stressful. bottom line is this Dr. has no compassion what soever she is rude and I am begging my mom to change her Doctor. The worst part is the assistants in the office they do not help either. I asked one of the girls to please call the gastroenterologist to help my mom schedule an appt for a consult because the lines were busy for the past 20 mins (my mom is 79yrs old post ca patient). The front office girl refused and said why should she? I told her the lines have been busy and when she had time if she could. she still refused. I sure hope none of her family members of the front office ever get sick or need assistance. Karma. If anyone can help me find a good internal medicine doctor preferably bilingual and a lady. please message me. I also would like to add please do not refer any patients to this doctor or office as you will see how unprofessional, rude, terrible people they are. read more

My experience with Dr.Tulpule is very bad. She has a bad attitude and has yelled at me many times when I try to communicate with her. She is very rude. read more

Dr.Tulpule has always been rude and has a bad attitude.She yells.She cannot put herself in others shoes. What is really hurting me is that I had a thyroid surgery scheduled. Dr.Tulpule sent me for lot of tests in preparation for my surgery. I had two days left for my surgery, when I had to for two more tests. The hospital will not do an MRI- which is my final test, if they did not get the results for the second to last test. My surgery will not take place if all my test results are completed and faxed to my surgeon. I work full time. I had to write to my corporate office to get leave. The second to last test results comes to Dr.Tulpulee's office. I called Dr.Tulpulee's office many times from work and they said the test results did not come in yet.. So I called Dr.Tulplee and asked her since I am at work, and there is only two days left for my surgery, will your girls(three full time assistants) call me at my cell number and let me know when test result comes in, so that I could quickly go for my last test in preparation for my surgery. Dr.Tulpulee was rude and yelled at me saying"We don't have to call you. You should call us. It is your need". Sorry! This so called Dr. Tulpule does not know ABCD of courtesy. Every doctor's office gives out these courtesy phone calls. How many times can I call from my office since I do not know when the test results come in. My Optometrist whom I have had for 15 years, called me at my work, cell and home when my first pair of glasses came, called again when my second pair of glasses came. They feel with the patient and knows how important it is to have proper glasses.My dentist whom I had for 12 years just calls and let me know anything that comes to their office. When you go to her office, there is no follow up from the previous visits. For example,"Your pervious cholesterol test showed this number. Your second cholesterol test shows this number, your sugar is high. What can we do to improve the situation? On one of the physical no mammogram referral was given? These are some of the questions a primary doctor should ask her patient. Are you allergic to something? Perhaps may be she is not specialized in Internal Medicine. She has no structure. I agree with two other patients who have written in other websites, "it feels like she wants you out of there very fast". She sees patients every 20 minutes and attention to detail is clearly missing. For example-I go to her office for my thyroid tests every year. But her assistant asked me to come in earlier than a year saying that the computer showed that I never came in to the tests since March 2012. So I panicked because that means Dr. Tulpule did not do my tests for a year and a half. I informed her that I had the paperwork to show that I came in September 2012. Her assistant did not even bother to open my file and check. She forced an appointment for me and I had to cancel my appointments at work suddenly and took a day off unnecessarily. In spite of my repeated phone calls, none of her assistants nor Dr.Tulplule even bothered to open my file and check when exactly I came in to do my tests. Finally when I went to her office and talked to her she was disrespectful to me and yelled at me for asking her "why I had to come in that day, as I my one year is not up yet". All in all I missed two days of work due to negligence again by her and her office. When I arrived at her clinic, her assistant is telling me that they do not do blood test there anymore. "You have to call Quest Diagnostics". When I called Quest from her clinic, Quest does not have an appointment until next week. This is something which Dr.Tulpulee's office should communicate with her patients especially when I called the clinic at least four times previous to this arrival so that I could schedule all my appointments the same day. That means since Quest did not have an appointment on that day, I lost two days of work. Then I called her again after missing two days of work and finally she opened my file and admitted her mistake after the fourth phone call. She just does not know what patient doctor interaction and communication means. She is not open for communication at all and is rude. Then another time, she yelled at me two days before my surgery and then she apologized when she found it was a mistake. Considering I have my optometrists, dentists for twelve to fifteen years, I do believe myself to be an amicable patient. read more