Beware!! Bait and switch pricing! We were quoted one price for alterations and forced to pay twice the price in order to get our jeans back. Avoid this cleaners at all cost. We will gladly drive out of our way to use a different company. read more

Tulip Dry Cleaning - Sewing & Alterations Near Me - Keller, Texas

Last week, I showed up at 6:01p. They close at 6p. The lady was inside the window pointing at the closing time telling me to leave. Fine. Today, I left work a little early to try to get there in time to pick up my clothes. I show up at 5:50. The inside is empty. I get out of my car from the drive thru and knock on the glass. Nothing. Crickets. WHAT ARE YOUR HOURS!?!? You're conveniently located near my house. I'd like to give you my money. But what hours do these people follow? You make me adhere to a strict 6pm close one week. Therefore I respected it and made an effort to show up prior. BUT you don't serve me when I show up prior to your strict 6pm close the next? What? Terrible. I'll figure out how to get my clothes from you this round and look elsewhere. read more

Beware! Too expensive!!! I've never been to a dry cleaners that charged this much. Ever! $21 for a plain black dress is a ridiculous amount! A price list should be displayed at the register. read more

Staff was super knowledgeable and friendly. They have an on sight seamstress that helped me with my pants needing to be tapered. I highly recommend this shop for anyone that is looking for a quality cleaners at a great price! read more

Worst dry cleaning service EVER!!!! I took my western button up to get dry cleaned for an upcoming event. Seems they've never have dry cleaned a "western shirt" ever. They starched the hell out of it and the pockets are wrinkled looks like I have eyes on my chest. Worst part is that there's no fix in time for my event tomorrow night. Highly disappointed and wouldn't recommend this place to anyone. Stay away!!!! read more

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Took the tag off my jeans and never put it back on them and they tailored my jeans to small.

I took my jacket for a zipper repair and I asked to match the white on my jacket and the zipper was a cream color instead of white. Before I left my jacket there I asked how much it would cost to fix my jacket. They quoted me about $10. I was shocked to hear I had to pay $33 for something I am NOT happy about. Never going back again. They ruined my jacket. It's not what I wanted. Now I'm stuck with it. read more

I only use dry cleaner service for my son's uniforms. When I dropped his uniforms off, I requested that the sleeves be creased through the center of the parch on the sleeve. I explained to the attendant that they were not done as requested the past time that I had brought them In and that I needed them done to this request. The attendant made a note and attached it to the order. When I returned for my order the sleeves were once again not done as requested. The attendant called the manager/owner to express my concern as I was displeased with the service. The manager was not accommodating to my request for paying for the pants that were acceptable but not for the shirts as I am having to re-launder them. I do not generally write negative reviews, but this is a repeated problem. When I voiced this to the manager/owner, she tried to tell me that my requesting the crease through the patch was wrong. I reminded her that I am the customer and as such my request is the correct way to launder my clothing. She continued to try talking over me. I paid for the services as it was the only way to leave with my property; however, I do not recommend this cleaner and will not return. read more

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I've only used this store a couple of times, but have found the staff so friendly and always ready to please the customer. As I get older this will become a necessity to use this type of service and feeling like you can rely on a job well done is so important to me. read more

dropped off my police jacket to be dry cleaned when I picked it up the police logo has been completely destroyed off of the jacket first they lied and said they didn't clean it because I didn't sign a waiver and when I proved I paid because it was cleaned they claimed the lettering was like that when I dropped it off which it was not so not only did they lie to me but they're calling me a liar. do not go there they don't take responsibility for the damage they cause! read more

Tulip Dry Cleaning - Sewing & Alterations Near Me - Keller, Texas

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Customer service was wonderful took time and effort into my clothes and made sure my clothes looked amazing I had a hole in my work pants and that made it look brand new I now come here every week and they never disappoint read more

ZERO is the rating but they won't let me post that low How can I get some help with getting service from this dry cleaner. I have used them for over a year with average service. Recently their machines ripped a large hole in my dress shirt. They admitted it happened to multiple customers. Almost two months later the manager won't call me. He has my shirt. Nothing has been resolved. I have gone to the location four times in person to get some resolution and nothing. Not a call or an email or a text. What can I do to at least get my ripped shirt back. read more

Quick service and incredibly friendly staff. They do a great job with my laundry and also came through in an emergency on our comforter! I can't recommend this place enough! read more

I've used this place for 2 years now. Always quick with great service - highly recommend!! Cassidy is the best!

Love this cleaners! Best in the area! They do a great job cleaning and pressing my clothes but most importantly, when I inform them of a stain, it's gone when I pick up! Plus, the young girls on the staff, Cassidy and Brooklyn are always so friendly. Highly recommend! Great service is worth the extra pennies read more

I don't even want to give them ONE star!! I brought shirts in to add patches that's it! Said it would be a week and they would call if they couldn't do it. I went to pick them up and NO PATCHES! Spoke with the manager and said why did you not call. His response?? It slipped my mind. So now my company has NO shirts!! Terrible terrible customer service!!! Do not go here!!!! read more

I just moved from McKinney and have been using the same dry cleaners for 15 years. Although the price is a little higher - I'm absolutely amazed at the 1st cleaning. Buttons were sewn on those shirts missing and even the color of the thread was correct. Absolutely Great Job -Thank You! I look forward to our future relationship. read more

Two separate occasions and two perfect outcomes - very pleasant and reasonable pricing. The only cleaners where I saw two separate Riddler Costumes waiting to be picked up. read more

Very professional and they always do a great job with all my dry cleaning needs. The owner of this store also helped me steam out my wedding Gown. I was very happy with the service. read more