TLDR I wouldn't depend on the Oregon cremation company to deliver a pizza, much less handle the remains of a loved one.
For more background I contacted the Oregon cremation company shortly after my father died to arrange cremation. We had intended to donate his body to OHSU but due to his injuries this wasn't possible. We spoke with someone at the cremation company on the phone who was pleasant and sympathetic, and then paid online which was easy and straightforward.
Almost one month later, after repeated phone calls and status checks we finally received confirmation my father had in fact been cremated, and his remains. When we contacted the company for more information, we were shuffled off to the "director" who was supposed to be handling the case. He was apparently a contractor, not an employee, and the Oregon cremation company made it clear it was was essentially up to him to figure things out. And if he couldn't or dropped the ball...well "just try giving him another call."
At a time when when we needed to focus on grieving, we instead had to follow up and remind the "director" to get the body, and do the cremation, and get the death certificates. Where was my dads body in between when he died in the hospital and when he was cremated? They certainly couldn't tell me, and they certainly didn't seem to feel any sort of responsibility to help us through a process that we were not familiar with or to treat his remains with some sort of dignity.
They did have a decent website and search placement on google, so kudos on that. read more