Quick response. Great service and communication regarding the repair I received for my dryer…read more Highly recommended it.

Got quick and efficient response to my need for refrigerator repair…read more Price was reasonable, service was friendly, efficient, and effective.

Bought two recliners and the total was 3200.00. They brought them out really fast. However, the…read morequality is no good. The chairs are two different shades of brown and not put together good. when I am sitting in mine seems to run down hill on one side. The chairs are supposed to lay down in half and be flat so it will be sleeper chairs however the chairs doesn't go back as far as a regular recliner. My husband called the store and left a message for someone to call him and nobody called.

Came here after a terrible experience at Lowe's in Cornelia. Every employee we encountered was so…read morepleasant and eager to help. We had a big order and the employees in the garden center helped us load it all up without us even asking. I live 20 minutes away and am much closer to the Lowe's in Cornelia, but I will definitely be coming back!

It's hard for me to give just a 3 star when the store really, really tries. The people and service…read moreare 5 star here, they do really try hard to please the customer. The drive thru lumberyard is a big plus too, really convenient. The problem with the store is it's more of a 'mini' home depot, very poorly laid out, cramped isles, minimal stock. I have no idea since it's the only big box anywhere for 30 mile radius in any direction that they decided to go with this, because they really have a hard time shewing companies like Adams and Yoders away from the area. If you need a quick run and you live in Lavonia, Martin, Toccoa, Clarksville... this is a good stop for you. If you need specifics and selection, might need to make the extra drive.

I recently purchased two leather recliners from badcock in toccoa ga . Paid the extra for them to…read morebe delivered with a one hour call ahead do to my work schedule to make sure I could be home . They just showed up no phone call and when I asked the guy why no call ahead he just looked at me . They never really said two words the entire time they where here until they said we need you to sign here . Then after seating I the chairs I noticed they do not sit anything alike one sits very comfy like the one in the store the other one was very uncomfortable. So I called the store and tried to speak with the manager I was told she was busy and would have to call me back , she called back and I told her my issue she said she would order me another one and it should be there on Thursday this was on Monday . She said she would call me on Thursday and let me know it was there so I could come check it out. No call on Thursday so I called the store around 4 and they said she was busy and my chair wasn't there but they would have her call me back so Friday came and left and Saturday by noon I called back same girl answer the phone and tells me the same story manager is busy and will call me back never heard from her so I called the corporate office and filed a complaint Monday morning and was told as soon as the store opened they would contact them and get back to me waited all day nothing so I called them back at 430 and she put me on hold to call the manager of the store . She then came back and said oh the manager said its been there since Thursday at this point I am not a happy customer and they do not seem to care. Then the girl said well the manager said she will bring it Thursday didn't ask me if it was ok with me at all I said no I work mon threw fri have to be Saturday morning she said oh where busy it will have to be in two weeks at this point I would never buy anything else from badcock stores and I would never recommend anyone shopping with them!!! We shall see if this gets resolved .

Todd did an awesome job working on my washer. He is a very kind and professional person. Would…read moreabsolutely recommend.

The job of repairing 6 yr old refrigerator was left half done!…read moreNever use them again! Called about it; response was 'go read your manual'

Unfortunately I can't recommend this firm. I do not believe the lack of transparency in their…read morecommunication regarding parts availability (I am carefully selecting my choice of words) and I am totally disappointed with what I consider to be unsatisfactory customer service. My refrigerator was not repaired and my dryer part was not ordered as they told me it was unavailable. I expressed my concerns to the company. My view is they got paid, moved on to another service call opportunity (with a new fee) and I have the impression "they don't care about customers." I don't consider the employee I talked with on the phone as professional... look at the photo of a "piece of tape which was the repair of a dryer button." Question...would you be satisfied? I was told they could not get the part (Kenmore Dryer) because it was unavailable. They advertise on the Internet as working on the Kenmore brand. I contacted two places which had the part in stock. I could write more (especially about the washing machine) but decide for yourself whether to use the company. I learned a $187 lesson...

poor customer service from the tech to management. waited a month for the parts to come in then…read morethey showed up with all the wrong parts. absolutely no customer service or care for the customer. I wouldn't recommend service Max to anyone.