AVOID Champion - Incompetence Abounds…read more I'd give them zero stars if I could. I ordered a new window and sliding glass door in April 2021. What happened after that was a case study in organizational incompetence. To start, the contracts were written incorrectly. Then the "measurement tech" took ALL of the measurements incorrectly so that the first windows and sliding door set that arrived did not fit. From there, we've spent nearly THREE YEARS dealing with incorrectly measured and ordered items being delivered every 10-12 weeks and either returned because they wouldn't fit, or installed temporarily because they were wrong. For example: putting in a left-slide door instead of a right-side door after ordering right-slide doors repeatedly for over 2.5 years! At one point, I tried to get out of the contract, but that was impossible, since the contract favors the company (esp. in Alabama). Run, don't walk from this company. Save yourself the hassle and heartburn of dealing with a level of incompetence you can't begin to imagine!

Will UPDATE once the job is complete... Do NOT use Champion Windows for anything!…read more Getting the right product was a terrible experience. Should not take 4 plus orders and 10 months to get things right. All the blame can be put on the sales person, measuring technician, and whoever places the reorders. So most of the local staff? They can not locate the last item (a door) and do not seem to be worried about finding or reordering it. I can say since working with Clint and a Champion subcontractor crew lead by Alex has made my experience tolerable through great customer service, relations, and comic relief. With saying that, I would not and can not recommend Champion for any type of work. See order notes for the cluster I've been through. Order Notes Order Date: 5/3/2021 - Order 11 Windows with Grids 3 Doors 2 Storm Doors 1st Install Date: 10/5/2021 - Windows Arrive 1. Only 3 of the 11 are the right size. 2. 3 Windows Installed 3. One screen has a cut/hole in it. 4. No doors or storm doors were delivered or installed. 2nd Install Date: 11/4/2021 - Remeasured Windows Arrive 1. Windows were ordered without grids. 2. Had to reorder windows with grids but went ahead in installed the ones without grids. (My choice while I waited once more for the correct windows to be reordered and arrive.) 3. Installers left inside windows trim unfinished on four windows. 4. Another screen has hole/cut in it. 5. Some of the Windows have bent in vinyl pieces. 6. Still no doors nor storm doors were delivered or installed. 3rd Install Date: 12/29/2021 - Remeasured Windows With Grids Arrive 1. Windows finally fit and have grids. (Still missing one.) 2. Grids do not match the grids in the old windows like I was told would. **Mr. Cooper approved to replace remaining old windows instead of ordering a fourth set of the windows I ordered. 3. Ripped screens were replaced. 4. The indoor trim that was left unfinished has been finished on all but one window. 5. Two doors and one storm door were installed. 6. Hardware for the storm door is the wrong color. 7. One out of the two storm doors was the wrong sizes and needs to be reordered. 8. The last remaining door is still missing and cannot be located. 4th Install Date: 1/17/2022 1. Installation of final window from original order. 2. Indoor trim that left unfinished on that last window. 3. Storm door hardware still the wrong color. 4. Last storm door still on order. 5. The last remaining door is still missing and cannot be located. 5th Install Date: 2/1/2022 1. Indoor trim and storm door hardware have been fixed. 2. COC signed for Windows - Window Job complete. 3. Last storm door still on order. 4. The last remaining door is still missing and cannot be located.

Added pictures to the review. We are enjoying our backyard more than ever. The travertine is…read morespectacular. So glad we chose this product and especially Eddie and his men.

Our choice to use PSA to design and install our new travertine pool deck was decided the minute we…read moremet with Eddy Desouza! We were impressed with his attention to detail and his ability to see our ideas and his positive attitude! Wow! He did not disappoint! The entire team was a pleasure to work with and their work was excellent! True artists! It is rare to find a team that will work ten hour days but they did. They installed pool coping and 2000 S/F of travertine in two weeks! We highly recommend Eddy Desouza and the entire team at Paving Stones of Alabama!

I just moved to the Birmingham area. The only item needing attention from our home inspection was a…read morefailed retaining wall. SuperiorScape provided a quote for the repair, which we used to close on our house (had money held in escrow based on SuperiorScape's quote). About a week prior to the scheduled start date for the work to begin, the sales agent came out with another team member to look at the existing wall. That afternoon, the sales agent called me and said that due to personnel issues they couldn't do the job. I tried to get back in touch with SuperiorScape to say we were willing to wait until they settled their personnel issues but that we would like them to honor the quote they gave us. They have not responded to any of my or my realtor's attempts to contact them. I believe the sales agent misquoted the job, came out with the actual worker who told him it was too cheap, and rather than owning the mistake, talking it out, and honoring the quote they backed out of the job and refused to speak with me again. Terrible customer service.

From the owner: SuperiorScape Inc. a landscaping company located at 8327 Highway 51, Westover, AL 35147 & serving…read morethe state of Alabama for 20 great years! At SuperiorScape, Inc we specialize in complete design & project management of all your landscaping needs. We pride ourselves on executing every project, large or small, with the same approach. We will do what we say we will do when we say we will do it.

Donny performed as requested and did a great job even after a few problems with supplies. We are…read morevery pleased with our lean to he built. Great quality work and would definitely recommend him for the quality work product we received and very reasonably priced. Will go the extra mile til you are satisfied. Thanks Donny!

From the owner: We are a small business with over 20 years experience. We specialize in Steel Frame Buildings, Pole…read moreBarns, and custom decks, patios, and gazebos. At Dreambuilders Construction of Birmingham, we strive to deliver the highest quality products so that your dream will last a lifetime. We can handle both small and large projects, and offer free quotes and special discounts for Veterans and First Responders. Give us a call today, and we will help make your dreams a reality!

Amazing service, quick fast and still High quality work. My…read moresales lady was the best. She saved me money also.

These people should not be in business. Unfortunately, I am a former customer of Riverchase Carpet…read moreand Flooring and I regret the day I ever walked inside their business. There should be an option to give 0 stars as a review. I purchased carpet for 2 bedrooms, which I believe was kept in an unsanitary storage situation. The more it was vacuumed and cleaned only brought more dirt to the surface. I complained with the hope that they would make it right, to no avail. The company replied to my first review with statements that were grossly fabricated. Needless to say, I recently had to replace the junk they sold me for quality carpet. Please, don't waste your hard-earned money at Riverchase Carpet and Flooring!