1. Tuesday Morning

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Marion, IA

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Tuesday Morning

5.0 (1 review)
Open • 10:00 am - 7:00 pm

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7 years ago

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Furniture Row

Furniture Row

2.5(11 reviews)
1.5 mi

I purchased a chocolate brown micro-suede couch and loveseat here a few years ago. I searched and…read moresearched for a set at a reasonable price and finally found what I wanted at Sofa Mart. After tax I believe I spent around $500. That price also included the 'special' cleaning solutions that the salesperson suggested I buy to go with the couches. The sales woman we worked with was very friendly and answered our questions. She was able to help us, as well as another couple simultaneously. I didn't feel like she was hovering around, like many salespeople tend to do when they're working on commission. Quality is good here, but I wouldn't shop here again unless I could take advantage of a major sale. Our couches were in-stock, which was wonderful as we wanted them ASAP.

If I could give less stars I would! Poor customer service, poorly made furniture, and definitely…read moredon't waste your money buying the warranty because it doesn't actually cover anything. We purchased a sectional and extra warranty less than a year ago, small stains continue to show up all over the couch and I'm constantly cleaning it--they tried to say it's probably due to our shampoo-- well, my husband is bald and don't rub head on the seat cushions, so try again. I tried making a claim through the warranty we were told "covered everything" and it was denied. Shortly after we bought it, my daughter reclined in a middle section and we noticed a tear on the corner of the foot rest, I called in and sent photos and they said that's not covered by the warranty either and the Ricky the manager told me "you should have looked it over better when it was delivered". After calling corporate, they finally had professional cleaners come try to clean the stains and the professional cleaners told us this was likely a used couch that had been reupholstered.....there was no way this couch was less than a year old-- mind you we don't have small children in our house either, it's me, my husband and my 16 year old daughter (and she rarely sits upstairs with us) One week later and the same stains are back-- terrible "warranty" if you can even call it that and terrible customer service. I've given them the chance to make it right, but now I'm warning others to not purchase from Furniture Row-- we definitely will not be back.

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Furniture Row
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Tuesday Morning - homedecor - Updated October 2026

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