I cannot say enough great things about Michaelis Mattress in Lexington! Several years ago, I bought…read morea Tempur-Pedic Cool Breeze mattress with Nancy Price, who was extremely kind, patient, and provided outstanding customer service. We still love our bed, and experiences like that are exactly why we will only shop at Michaelis when it's time to replace anything. Shop local!! More recently, I bought a bed for my son that eventually started to break down and develop a slope. I reached out to Mike Clough, sent him some photos, and he got the warranty approved immediately -- truly amazing service. We brought my son into the store to try out replacement options, and Mike was incredibly kind, patient, and determined to find the perfect bed for him. Unfortunately, within a month or so, the new bed developed a large hole -- clearly a defective mattress. I contacted Mike again, and he went straight to the owner. They approved a full swap for the same mattress in a medium firmness. The new bed is arriving today, and I am so relieved and grateful -- especially during the holidays. Mike and the whole team at Michaelis Mattress have been nothing short of exceptional. Their customer service, honesty, and willingness to make things right have earned my loyalty. Highly recommend!

We have been amazed at the service that we received from Michaelis Mattress. So rare to actually…read morereceive service after the sale these days. We purchased a mattress last August from Mike Clough at the Lexington store. In less than a year we experienced problems with the mattress. After submitting pictures of the issues. we received a new mattress in less than a week!! The men who delivered the mattress and took away the old one were courteous and professional. It pays to shop with local businesses that appreciate you as a customer. We are looking forward to a good night's sleep again and I highly recommend Michaelis to anyone considering a new mattress.

I just had a new bed mattress made for my boat. It was a very unusual size so it had to be custom…read moremade. I googled and found a company called "Best Mattress" in Columbia SC and saw they had all 5 Star ratings. Since they make custom mattress and the boat mattress was an usual shape, they couldn't give me a firm price but gave me a price range. They picked up the mattress, made the new mattress, and dropped it back off all within 2 weeks! And, the price came in at the low end of their price range! I was SUPER happy with this company's customer service and product. Here is the link to their website. https://bestmattress.net

We are in awe with their level of customer service! I bought a mattress from them in 2014. Had a…read moregreat experience then but this review is about 2018. The mattress I bought was collapsing on one of the corners. I called them up and they found my account immediately. They said that they could fix it but they were extremely busy because students were coming back to college and they were filled with orders. However, Buddy told me if I could drop the mattress off and let him know in advance, they could probably get it finished by that afternoon. I let him know I would drop it off on a Friday morning and that they could keep it as long as they needed so they could fulfill the orders for new mattresses. My fiancé and I had another mattress we could use in the interim. We then also asked if they could add more padding while they were working on it. We knew that wouldn't be covered under the warranty but had no problem paying a fee to make that happen. I dropped the mattress off at 9am. They said it would would be ready between 3 & 4pm. Everyone I dealt with was professional and friendly. They delivered as promised and the mattress looks as good as It did the day it was delivered! I can not say enough about how impressed we are with Best Mattress. This mattress is a queen size. We want a king by next year and will definitely be buying it from Best! They are the epitome of what customer service should be!!

We were just in BoxDrop to get my boyfriends Momma a new bed while visiting her from Florida. She's…read morebeen in need of a new one for so long and we were so excited to find BoxDrop. Erin was absolutely amazing from start to finish. She greeted us immediately and asked the right questions about what we were looking for and budget. She saw Momma was disabled so we sat her at the front while we went to look at beds. Momma tried a few different beds before choosing and Erin was so nice about momma moving slow. We enjoyed conversation while finishing paperwork. We fully intend on traveling back to Lexington from Florida for our next bed!! BoxDrop is amazing, inexpensive, and we can't wait for Momma to sleep in her new bed. Thank you BoxDrop and Erin! We really appreciate you!

Great experience!! I was anxious because we have had issues in the past that we've made elsewhere…read more Brian was fantastic and very knowledgeable! There were no hard sales tactics and we were in and out in no time!!! Will certainly be back for future needs!

Yup, the name says it all. Overstock. Located in the Bass Pro Shop area, just a dirty little store…read morefull of mattresses and living room sets with prices that didn't seem too competitive to me but what do I know. I just didn't care for the store. Not set up like a furniture store should be. Just a big building with stuff placed inside. No decor to make it inviting...which makes you think hey, this place looks inexpensive...nope. Just as expensive as all the other furniture stores just uglier. I'm out.

I haven't bought furniture in 25yrs, so it took me a while to decide on a recliner, I went Memorial…read moreDay weekend, to catch some of the sales. I did browse for a few days before I finally purchased a lovely recliner! The showroom is a moderate size with quite a bit to choose from, you can do special orders if needed. The sales clerk wasn't pushy, she gave me all the deets and specials. I decided on a really nice comfy recliner, picked up the same day, so far Im happy with my purchase. They have been in business for a while, the staff all well trained and helpful. Yes I will buy from them again in the near future.

This is in West Columbia, Augusta Rd, same parking as Big Lots…read more There are two large rooms lined with mostly sofas, sectional, recliners, and some small tables, desks, bedroom suit sets. The prices seem reasonable probably cheaper than Chain stores. The delivery is outsourced 3rd party company. We purchased sofa here, financing available. Customer service was helpful, turnaround time for delivery was next day. I'm not sure the overall quality of sofa maker bc there isn't a name brand but seems well put together. Overall our purchase was good, delivery was faster than expected. Furniture durability remains a mystery for now. Since having owned a week or so now, the quality as far as comfort is great. The sectional will move on floor if a large person plops down. We have it half on rug and hardwood with no furniture pad. Probably wouldn't move so easily on full carpet.

BUYERS BEWARE!!! Dishonest tricksters. After deciding on a $1,000 matress, was told there was was…read morea $50 delivery charge on mattresses. I said considering the pricey mattress I picked out, can't they waive the $50 delivery fee? They said, with a wink, "we'll work something out", leading me to believe they were going to do what I asked. Not so! When they called to schedule the delivery they told my wife the delivery charge was $80! EIGHTY DOLLARS!!! Wait, it gets better. . . When I called to remind them of our verbal winky "see what we can do" understanding, I was told my wife was given the wrong delivery fee, it was actually $85. O M G. Cancelled the sale and told them where they could put that fee. They then said they will not refund my $500 deposit. That part I'm not worried about. Lucky they don't make the consumer protection laws.

I recently visited Marty Rae's looking for a leather recliner and a few other pieces to fill out…read morethe room. The store had a large selection and the staff was very nice and knowledgeable and helped direct me to the furniture that meet my needs. I purchased a recliner and sofa which the sofa had to be special ordered, 4 week delivery. The staff and owner kept me well informed and came through with everything they promised. Thank you Marty Rae's, I am enjoying my Stressless sofa and recliner. J

Big shout out to Dale for all her attention to detail and helping us with some replacement parts…read morefor some existing furniture we own. Not only was Dale initially helpful but she was in contact until the items were safely delivered to our home. Personal, reasonable and friendly service A++