I would NOT recommend renting with Doorstead. They were nice at first, but customer service…read moreregarding maintenance is horrible after signing the lease. It's been like pulling teeth every time. With multiple requests, I've been straight up ghosted by Doorstead. I think they were hoping I would just forget about it?? Which is ridiculous. If I wasn't super persistent in following up, I feel like some of them would literally never be addressed. I've tried sending emails requesting an update on a ticket for 2+ weeks and they flat out don't respond. Or I get an automated response saying the ticket is complete when it's definitely not. I have to chase them down and call the urgent phone number 3+ times before someone actually picks up and I have to insist on getting an update. They don't hold owners accountable to their responsibility to maintain the property. The owner is completely unresponsive and unwilling to spend money on necessary repairs, and Doorstead doesn't seem to follow up or care unless I continuously nag them and cite CA habitability legal requirements. At the very least, Doorstead doesn't give me any updates about communication with the owner and I'm completely in the dark unless I call over and over. After I do that, they magically have an update for me within a couple of hours. How convenient. It's maddening that I have to go to that length when I'm paying thousands of dollars every month and always pay on time. I just want a safe home that meets all the requirements it's supposed to. Apparently Doorstead doesn't really care about that, they just want their autopay. EDIT: In regards to the response Doorstead posted: -The situation is STILL not fully resolved, and certainly not in a timely manner. The repair is done but I have had a rent abatement request related to this situation pending for 9 days now with NO update other than one "we're working on it". I have followed up multiple times via email and 1x by phone. Per CA requirements, no adequate heat means the unit is not inhabitable and qualifies for rent abatement for the affected days. (Statutes that are relevant to this: California Code of Regulations, Title 25, § 34,; California Civil Code Section 1941.1; Green v. Superior Court 1974) - They did NOT offer to cover temporary relocation for me. They suggested I reach out to MY OWN renter's insurance that I pay for to see if it would be an option. I don't know why they're making it sound like Doorstead was offering that to me as a courtesy. - They did NOT maintain regular follow-ups with me. I had zero response to multiple email requests for update from 11/2 - 12/4 (13 days!) when additional repair was still needed. (posted screenshot as proof) I have to email several times to get a response or call in until someone picks up. When I call in, I have been told more than once that "the person handling this ticket is out of office". Meanwhile, that person had no out-of-office message on and no one else assigned to the ticket while they're out. If they're out, it just doesn't get addressed until whenever they come back. - For any repair, they allow the owner to bypass their approved, qualified vendors and choose his own "preferred vendor" (read: cheaper). Multiple times when using the owner's "preferred vendor" the repair ends up being done poorly and leads to more issues later that require additional visits and more of my time. Ex 1: "Preferred vendor" did not relight pilot light of furnace or test the unit --- someone else had to come back and relight it days later (more days with no heat during winter). Ex 2: Previously a water heater replacement was done by "preferred vendor"--- there was both a gas leak (dangerous!) and water leak of the unit in the weeks following.

Awful when you need maintenance. A vendor is contacted for a quote. The quote then has to be…read moreapproved by the owner. Meanwhile you wait. So far 4 days without water in the home. The plumber has made a complete mess of the repair. He has been at it for 3 days . Now the water leak which was small is BIGGER. I had a working spigot , the repair guy for whatever reason replaced that with an old cracked unusable spigot. Water now pours out from every seam of the mishmash pipes used to repair the old leak.

We loved working with Shawnna. She was extremely honest with us and committed. In the beginning of…read moreour home search she even talked us out of buying a few homes that we loved because she felt they needed too many repairs or wouldn't have great resale value. She could have easily just gotten her commission and moved on. Even after our property was officially ours we had some issues with it and Shawnna didn't hesitate to help us deal with the seller's realtor and answer all the questions we had. We definitely recommend her!

As a first time home sellers we were very stressed out. We had heard terrible stories about other…read morepeople's experiences in dealing with Real Estate Agents and the worry and anxiety of the whole business. However, from the first moment we met Shawna and Mike, We felt we were in excellent hands. They constantly exceeded our expectations and at all times were professional, friendly and patient with helping us understand the whole process. They were quick to answer all our questions sent to them via email or text. The best part of their business is they are never pushy and highly respect their client's opinion which we liked the most about them. We were able to sell our home without any hiccups. We are highly satisfied with their level of professionalism that we have decided to have them represent us on buying our next home. With over 30 years of experience in this business, they are very knowledgeable. We highly recommend them for all our real estate needs.

We decided to go with another Management company. Bryan was a pleasant to work with. If the need…read moreoccurs we will contact Bryan again.

Pacific Allied is a wonderful management company, I rented through them for many years and always…read morefound them to be incredibly accommodating and communicative. If you end up in a property managed by them, I think you'll be happy and in very good hands.

Before working with Profitable Properties, I had a consultation with Carrie about turning my…read moreproperty into a short-term rental and I learned a lot from the advice she gave me. She offered valuable suggestions, from capturing eye-catching photos to crafting an enticing description that brings out the best features of my place. Her pricing strategies and tips for standing out in a crowded market were exactly what I needed. From our first conversation I can tell that Carrie genuinely cares. She took time to understand my goals and provided personalized solutions that I'm excited to see her help me bring to life. After our discussions, I feel confident that my property is going to be significantly more profitable in the long run. If you're looking to rent out your unit or already have a short-term rental running, Carrie is the person you want on your team. She knows her stuff and truly wants to help you succeed. I'm excited to keep working with her and highly recommend their services!

From the owner: At Profitable Properties Management, we know how challenging it can be to manage an Airbnb or…read moreshort-term rental. That’s why we’re here to take the weight off your shoulders. From creating a welcoming space and arranging professional photos to handling guest communication, cleaning, and everything in between, we’ve got it covered. We don’t believe in a one-size-fits-all approach. Your property is unique, and we treat it that way. Our goal is to make sure your guests have a great stay while maximizing your earnings. Whether it's adjusting pricing to match the market or making your home stand out online, we’re always focused on the details that matter most. With us, you’ll get transparency, thoughtful management, and a dedicated team that cares about your property as much as you do. Let us handle the day-to-day, so you can sit back, relax, and enjoy the benefits of your rental. Ready to see how we can help? Reach out today!

I literally cannot say enough positive things about Paxton. I love love love living here. It's…read moreclean, extremely well maintained and Holly the manager here is like a walking ray of sunshine. She is so helpful, so attentive, so positive and is like the glue that holds this beautiful spot all together. Highly recommended for anyone looking for a clean, safe, happy, convenient place to live.

We have lived in this community for a long time, and I can honestly say it's one of the best places…read morewe've ever stayed. The property is always clean, safe, and beautifully maintained, and you can truly feel the care that the management team puts into everything they do. A special thanks to Holly, Valerie, Gilberto, and the entire team for always being attentive, professional, and friendly. Their support and quick responses made our experience truly exceptional. They foster a warm, positive environment that feels like home. We highly recommend this community to anyone looking for a comfortable and well-managed place to live in the area. Thanks again to everyone. We will always remember our time here with fond memories.

Michelle Mattos of Everything Has Its Place came recommended by our realtor…read more Michelle agreed to meet with us, and she showed up 1 out of 3 times she suggested to meet. 1st meeting: no show, no phone call 2nd meeting: no show, no phone call 3rd meeting: showed and promised to email us her proposal with estimate and timeline of schedules that evening. Well, proposal never came through. We are in a crunch to complete de-cluttering & be open-house ready by 1/1/2023; in 7 days, to list our property for sale. Michelle never came through, or never heard from since the 3rd meeting. Extremely unprofessional and highly do NOT recommend.

I needed someone to pack our home in Huntington Beach - and we wanted it done correctly. We were…read moreconcerned about letting the moving company do the packing, and we just did not have the time and energy to do it ourselves this time. Michelle with "Everything Has its Place" responded quickly and arranged an appointment to come to the house and provide an estimate for the work needed. She quickly emailed the estimate, and we started a day later. This was a 2 day job, and Michelle and her helper did not stop. I was amazed at the quality of the packing to protect valuable items, and how much went into the job. Watching them work, and the boxes piling up, I am relieved i did not try to do this myself. what took them 2 days would have taken me two weeks - and it wouldn't have been the quality of Everything Has Its Place. I look at it that I did not pay Michelle for her time. I paid Michelle for MY time - which would have been so much longer. They have the experience, talent, energy, the boxes, wrapping paper, bubble wrap, and right tools for the job. Thank you to Michelle and her team for such a great job. I am looking forward to referring Everything Has Its Place to family and friends.

The most amazing team of cleaners I have come across in years. Very professional and easy to…read moreschedule. They arrived on time and professionally cleaned my house, including windows service. Would highly recommend this company and will be using them again in the future.

From the owner: We custom tailor each visit to fit your specific needs and use the most effective products to…read moreensure spotless shine cleaning. We go the extra mile to inspect and repair leaks, replace lights bulbs, filters, and more. We also provide gardening and property management services and strive to deliver excellent customer service. Eco & Pet Friendly. Licensed & Insured.