I have been using Kurt for the past few seasons. He is…read moresuper knowledgeable and diligent with his work. He sweeps chimney from the bottom, vacuums out and then sends camera all the way to the top ensuring all is well. He found some defective parts in my wood stove. I ordered replacements and he came back and installed making my stove perform like new. He also sends his drone to inspect exterior He is also punctual and a very nice guy as well. Highly recommended!

Excellent service and knowledgeable. A pleasure to work…read morewith. We highly recommend them

I am so happy to write this review about the outstanding service provided by Steve…read more Our fireplace pilot light went out, and would not re-light despite our many attempts. Steve arrived at our home fully prepared with tools, a blanket (to cover the floor to prevent a mess), and a powerful vacuum. He explained in clear and comprehensible language what he thought the problem might be. As he tackled the job, he told us what he was doing each step of the way, including cleaning the fireplace. The pilot light issue was resolved. In addition to his competence and expertise, Steve was friendly and patient with us, as we had many questions. One quality that really stood out was communication: he quickly responded to my initial call, and thereafter notified me of his anticipated availability and arrival. I highly recommend S.G. Fireplace Services for any gas fireplace issues you might have.

We recently moved into a new home with a gas fireplace. While enjoying it one evening, the wind…read moreoutside blew out the fire including the pilot light. Even though I was able to get the pilot relit by myself, I still reached out to Alber's from which the previous homeowners purchased the gas insert. Steve was one of their recommended servicers. Steve came out, took everything out of the insert, inspected everything and returned everything where it should be. He even added additional embers to increase the reality of the fire. This is the first time I've had a gas fireplace but the price Steve charged seemed very reasonable. He recommended reinspecting the insert every 1-2 years depending on frequency of use. I will definitely be calling him back when we're ready for any work.

Requested to find source of mice in my gas fireplace. Ethan was sent to investigate the issue…read more None was found in the fireplaces which he cleaned and plugged an opening in a vent. He went on to check every room in my house for openings and found none. The outside vent was secured with a metal mesh to catch any unwanted animals from entering. He also went upstairs to my attic and found nothing there. The source of the occasional mice visitor is still a mystery but I feel so much better and recommend GARDEN STATE CHIMNEY highly. Excellent service ethic. And even better excellent tech. I highly recommend this company for all your chimney and fireplace needs. VERY FAIRLY PRICED

Dan at Garden State Chimney is a reminder that there are good people in our world. You will not get…read morebetter customer service anywhere. Dan will help you solve your chimney or fireplace issue with a smile. You will feel like you made a new friend. Dan has gone out of his way, on multiple occasions, to help me with my fireplace. His kindness is unmatched. In the past, he has made videos to help me light my pilot light. Today, he coached me through a fireplace issue, and when I couldn't get it to work, he called me and said he was in my neighborhood. He remembered that I am a teacher and might have the day off, and said he could come by to help. He was at my door in 20 minutes and refused to charge me for the visit. Dan runs his business professionally but with an extra dose of humanity and kindness. I cannot recommend Dan and Garden State Chimney enough.

Got custom fireplace doors for an original brick fireplace (I.e. non prefab, random size opening)…read more The results were great, measurements were right on, the finish was good and the welds looked professional. Packed well too. Sure, a big box store door would have been cheaper but then we wouldn't have been able to pick the size, finish material, handles etc. Plus this frame is THICK - all welded barstock, not a bit of sheet steel to be seen!

If you are going to install anything yourself or have someone other than their installer do this…read moreAVOID these people. We bought a ventless gas log set from them. I wanted to support a local business and had naïvely felt that they would stand behind what they sold so I did not mind paying the extra money. I would have been way better off buying it on Amazon or another site online! I already had the gas line so I just needed to replace the old log set. First of all, when my wife picked it up you must sign a waiver that says you have a total of 24 hours to inspect everything. Then they have a clause in the waiver that states it may need "FINE" tuning. They also claim they do not do the installation and support they have contractors that do it, but their website clearly states they do installs and service. I installed the unit and it would run for a minute and turn off. I went to the manufactures website and found out you cannot contact them or get support; you must contact the dealer you bought it from. I called to find out how to get it fixed under warranty. Now even though the website is covered with service and support options I was told they don't do the service or support I needed to call their contractor and schedule a service call. When you call the contractor it sends you back to Albers to schedule the service call ?????? Oh, and that is $300. The tech came out and found out the thermocouple was not near the pilot light, and he needed to take it all apart then move the pilot light and the thermocouple, so they got next to each other and aligned. I have a checkout sheet with the unit that states who built it and tested it, it all says it was all tested and passed. So, I called back again to see how I could get credit for the fixing the manufactures defect. I was now told that since they did not have to replace any parts it was not a manufactures defect in workmanship it was a "FINE TUNING" and therefore it was not covered, and I had to pay the $300 myself. So, I should not expect to pay over $2000 for a gas log set and then expect it to work out of the box. Imagine if you bought a fancy gas stove and one of the burns did not light so you called Maytag and they fixed it and handed you a bill for $300 tow day safter you bought it. Albers sees no problem with this. If I had just bought it from Amazon or another online vendor I could have packed it up and got another one that was manufactured correctly. Instead, it cost me extra to by it and then $300 extra to get it to work.

Mark is the nicest, professional guy on the planet. Quick service, despite the busy winter time and…read morecharged me nothing to look at my fireplace. Please use him!

We had our Chimney brick work and flue liner done in May 2022. Prior to that we had our gutters…read morecleaned for the season. My husband is on the roof now, for the 1st time since the Chimney work, getting leaves out of the gutters and he has found a horrendous amount of cement, brick debris and empty water bottles(!) in our gutters. Additionally, there is dried up glue that we found on our deck and have now found all over the roof as well. Getting the permit paperwork was also not an easy task and required much more prompting than I feel should have been. Work was completed May 16, 2022 and I didn't get the permit paperwork from Highpoint until the end of July to even be able to call for the inspection. Beware. I do not recommend this company.

Called for an estimate regarding chimney repairs. Have them a detailed list (stainless liner,…read morerepoint mortar, new crown, new multi-flue cap). This was going to be a second opinion to what another chimney company recommended. Needless to say received a message stating they need $99 dollars to perform and inspection / estimate. This is the only chimney company that required any form of fee for an estimate. Unfortunately I cannot attest to the quality of the craftsmanship as I decided not to pay someone to simply estimate a project.

Matt from S&M is super helpful and goes above and beyond. It's just so nice to have this level of…read morecustomer service and I can't recommend them enough.

Great work at good prices. Fast response to all inquiries or…read moreservice calls. Super nice guys.

Too difficult to do business with…read more I traveled a bit out of my way to visit this location because they were the closest authorized dealer that had the 2XL Big Green Egg in stock. I spent time with the owner and we agreed I would follow up via phone or email with the base and accessories I wanted. Unfortunately, after calling three times (each time he was unavailable) and emailing with no response, I decided to return in person the following week. The owner wasn't there, and the employee present seemed more interested in closing up for the day than helping me complete the order. He gave multiple excuses for why he couldn't help. In the end, I traveled a bit farther to the next nearest Platinum Big Green Egg dealer and was able to place my full order in under 10 minutes.

I guess sensor was not working for over a year. I called energy resource and a service man came to…read moremy house and did an excellent job. He was very informative and very friendly. It's a real pleasure having that blue flame gas insert I also have the blue flame in the basement on the wall. If you wanna be warm on those cold days, give energy resource a call that will be glad to help you.

Mike and Jase did a great job installing my stove pipe and chimney cap. Very professional team,…read morethey took the time to do the job right. Highly recommend.

want a great inspection? use Integrity Chimney Service - it's not just a name it's the way they do…read morebusiness. Michael Jackson (not the singer) took his time to show me all that was wrong & right with our chimney. very transparent & explained everything. took photos of all the damage, cracks, & rust. that made it an easy decision to move forward with a new fireplace box & chimney repairs. i will be getting an estimate with options too- good, better, best! that's great to have choices! can't wait to get it in working order and enjoy the warmth when it's cold outside. will post pics when work is done! thank you Integrity!

The most obnoxious service person you could imagine. The didn't do what I called them to do. Just…read morecleaned the logs and stacked them in the stupidest configuration. This after waiting 2 months for an appointment. And the worst they said If I call them back and the logs are moved they will charge extra. What a joke. I would never ever call them again. If you need service for your gas fireplace call ANYONE else!

About 2 years ago we got a quote for $4000. I went in there today because we had our gas run and…read morewas expecting to pay a little more, but not a price gauging amount making it now $6000. The salesperson was nasty. He looks at the paperwork and says well that's not the price now. You are looking at least $6000. If he had been nice about the way he said it I might have had a different outcome. I told him he just lost my business and that price was ridiculous. He yelled something back to me and I walked out and told him to F off. I was FUMING! If the salesperson was this bad, I can't even imagine the service. STAY AWAY!