I have been using Kurt for the past few seasons. He is…read moresuper knowledgeable and diligent with his work. He sweeps chimney from the bottom, vacuums out and then sends camera all the way to the top ensuring all is well. He found some defective parts in my wood stove. I ordered replacements and he came back and installed making my stove perform like new. He also sends his drone to inspect exterior He is also punctual and a very nice guy as well. Highly recommended!

Excellent service and knowledgeable. A pleasure to work…read morewith. We highly recommend them

I am so happy to write this review about the outstanding service provided by Steve…read more Our fireplace pilot light went out, and would not re-light despite our many attempts. Steve arrived at our home fully prepared with tools, a blanket (to cover the floor to prevent a mess), and a powerful vacuum. He explained in clear and comprehensible language what he thought the problem might be. As he tackled the job, he told us what he was doing each step of the way, including cleaning the fireplace. The pilot light issue was resolved. In addition to his competence and expertise, Steve was friendly and patient with us, as we had many questions. One quality that really stood out was communication: he quickly responded to my initial call, and thereafter notified me of his anticipated availability and arrival. I highly recommend S.G. Fireplace Services for any gas fireplace issues you might have.

We recently moved into a new home with a gas fireplace. While enjoying it one evening, the wind…read moreoutside blew out the fire including the pilot light. Even though I was able to get the pilot relit by myself, I still reached out to Alber's from which the previous homeowners purchased the gas insert. Steve was one of their recommended servicers. Steve came out, took everything out of the insert, inspected everything and returned everything where it should be. He even added additional embers to increase the reality of the fire. This is the first time I've had a gas fireplace but the price Steve charged seemed very reasonable. He recommended reinspecting the insert every 1-2 years depending on frequency of use. I will definitely be calling him back when we're ready for any work.

I had a wonderful experience with Ethan from Garden State Chimney. He was extremely professional,…read morecourteous, and thorough from start to finish. He took the time to carefully inspect everything, explain what he found, and provide photos so I could clearly understand the situation. I really appreciated his honesty and attention to detail, and he did an excellent job. I would definitely recommend Ethan and Garden State Chimney to anyone looking for reliable and professional chimney service.

Requested to find source of mice in my gas fireplace. Ethan was sent to investigate the issue…read more None was found in the fireplaces which he cleaned and plugged an opening in a vent. He went on to check every room in my house for openings and found none. The outside vent was secured with a metal mesh to catch any unwanted animals from entering. He also went upstairs to my attic and found nothing there. The source of the occasional mice visitor is still a mystery but I feel so much better and recommend GARDEN STATE CHIMNEY highly. Excellent service ethic. And even better excellent tech. I highly recommend this company for all your chimney and fireplace needs. VERY FAIRLY PRICED

Got custom fireplace doors for an original brick fireplace (I.e. non prefab, random size opening)…read more The results were great, measurements were right on, the finish was good and the welds looked professional. Packed well too. Sure, a big box store door would have been cheaper but then we wouldn't have been able to pick the size, finish material, handles etc. Plus this frame is THICK - all welded barstock, not a bit of sheet steel to be seen!

If you are going to install anything yourself or have someone other than their installer do this…read moreAVOID these people. We bought a ventless gas log set from them. I wanted to support a local business and had naïvely felt that they would stand behind what they sold so I did not mind paying the extra money. I would have been way better off buying it on Amazon or another site online! I already had the gas line so I just needed to replace the old log set. First of all, when my wife picked it up you must sign a waiver that says you have a total of 24 hours to inspect everything. Then they have a clause in the waiver that states it may need "FINE" tuning. They also claim they do not do the installation and support they have contractors that do it, but their website clearly states they do installs and service. I installed the unit and it would run for a minute and turn off. I went to the manufactures website and found out you cannot contact them or get support; you must contact the dealer you bought it from. I called to find out how to get it fixed under warranty. Now even though the website is covered with service and support options I was told they don't do the service or support I needed to call their contractor and schedule a service call. When you call the contractor it sends you back to Albers to schedule the service call ?????? Oh, and that is $300. The tech came out and found out the thermocouple was not near the pilot light, and he needed to take it all apart then move the pilot light and the thermocouple, so they got next to each other and aligned. I have a checkout sheet with the unit that states who built it and tested it, it all says it was all tested and passed. So, I called back again to see how I could get credit for the fixing the manufactures defect. I was now told that since they did not have to replace any parts it was not a manufactures defect in workmanship it was a "FINE TUNING" and therefore it was not covered, and I had to pay the $300 myself. So, I should not expect to pay over $2000 for a gas log set and then expect it to work out of the box. Imagine if you bought a fancy gas stove and one of the burns did not light so you called Maytag and they fixed it and handed you a bill for $300 tow day safter you bought it. Albers sees no problem with this. If I had just bought it from Amazon or another online vendor I could have packed it up and got another one that was manufactured correctly. Instead, it cost me extra to by it and then $300 extra to get it to work.

Mark is the nicest, professional guy on the planet. Quick service, despite the busy winter time and…read morecharged me nothing to look at my fireplace. Please use him!

UPDATE Ownership got involved and expedited the order and…read moreinstall. Done yesterday in a professional manner. Tech was prompt, professional, neat and courteous. Well done.

We had our Chimney brick work and flue liner done in May 2022. Prior to that we had our gutters…read morecleaned for the season. My husband is on the roof now, for the 1st time since the Chimney work, getting leaves out of the gutters and he has found a horrendous amount of cement, brick debris and empty water bottles(!) in our gutters. Additionally, there is dried up glue that we found on our deck and have now found all over the roof as well. Getting the permit paperwork was also not an easy task and required much more prompting than I feel should have been. Work was completed May 16, 2022 and I didn't get the permit paperwork from Highpoint until the end of July to even be able to call for the inspection. Beware. I do not recommend this company.

S&M Landscape is top notch! Calling them was a really good idea. If you need or want landscape or…read moreexterior lighting around your home - I highly recommend them. We could not be happier with the landscape and pool lighting plan Nick helped us create. The price was right. The install went quick, the S&M team came in, worked fast, neat and cleaned up. AND If you like high level service and feeling like your business is appreciated, then I suggest you give S&M Landscape Lighting, LLC a chance to review your project. Nick (sales rep - who shows up on time, looks presentable, and knows his craft) called us more after the install than before, to make sure we are happy. We have had two mishaps since the install (100% our fault,) and I tried to pay them to fix - but because of the warranty they offer, I wasn't allowed to pay. My wife and I find working with S&M easy and enjoyable. We have no (zero) complaints. We will gladly hire them again when needed, because in 2018 we got what we wanted, at a fair price and it came with a level of service that is noticeable and appreciated, and seemingly rare. Sincerely, F&J

Matt from S&M is super helpful and goes above and beyond. It's just so nice to have this level of…read morecustomer service and I can't recommend them enough.

After another vendor took months to deliver my pellet stove (and almost didn't!) - Brandon and the…read moreteam at Energy Resources saved the day. They took the stove, installed it, and did a wonderful job after I had almost lost everything to the other vendor. Thanks folks - I'll be back again!

Too difficult to do business with…read more I traveled a bit out of my way to visit this location because they were the closest authorized dealer that had the 2XL Big Green Egg in stock. I spent time with the owner and we agreed I would follow up via phone or email with the base and accessories I wanted. Unfortunately, after calling three times (each time he was unavailable) and emailing with no response, I decided to return in person the following week. The owner wasn't there, and the employee present seemed more interested in closing up for the day than helping me complete the order. He gave multiple excuses for why he couldn't help. In the end, I traveled a bit farther to the next nearest Platinum Big Green Egg dealer and was able to place my full order in under 10 minutes.

Vic was on time, did a thorough inspection and cleaning of the chimney (with camera) and our coal…read morestove. He was courteous and very knowledgeable. We will definitely use Integrity again. L. Murra Tafton

Mike and Jase did a great job installing my stove pipe and chimney cap. Very professional team,…read morethey took the time to do the job right. Highly recommend.

I had a gas fireplace that did not work (I never used it) but now that I sold my house, it needed…read moreit to work. Walter and his son came and saw the problem (computer box did not work). Did not charge anything for the call (unlike some outfits who charge over $90 just to show up). They came back with the part (hard to find because the unit was old) and fixed it a a reasonable price. They even saw I was trying to install a smoke detector and did it for me. I wish every call and problem were handled this way. Honesty, efficiency and speed!

The most obnoxious service person you could imagine. The didn't do what I called them to do. Just…read morecleaned the logs and stacked them in the stupidest configuration. This after waiting 2 months for an appointment. And the worst they said If I call them back and the logs are moved they will charge extra. What a joke. I would never ever call them again. If you need service for your gas fireplace call ANYONE else!