It was ridiculos to get this message from a receptionist when the line got connected with a live…read morevoice: we were very busy and call back after half an hour. The recepitonist didn't identify herself as Kingsway Medical Clinic on the phone. The receptinist remanind silent on the phone until the patient asked whether she has reached the right number. This was not acceptable. How could the receptionist ask the patient to call half an hour later because she was busy? If the patient had some issues to check with the doctor and the call was delayed, was the receptionist take the responsibility? Dr. Jackson Chu was marvellous. Other than his professionalism, rest of the clinic was running like a business. Some doctor even referred patients to get prescriptions from the drug store next door. Actualy, both the medical clnic and the drug store were connected via a short hallway though with different main doors. No wonder many good doctors working in this cilinic left.

My file was transferred to this clinic after Dr. John Paul Ng retired. You couldn't ask for more in…read morea doctor than Dr. Ng as took all the time in the world to address your problems on top of being highly skilled. He also made house calls and was a surgeon. This is a nice place. The good thing is that you get a choice of doctor's to see. Receptionists are generally professional and kind. Dr. Kim Chen is outstanding. He's young and understands modern medicine. Dr. Teri Tien saw me when he was away and she snapped at me; probably because she was super stressed and new at the practice. She left the room as I was talking. Dr. Eddie Wong is a different story. He treats the clinic like an assembly line and is not understanding of patients. + close to Metrotown and all it's pharmacies. + young doctor's leave's this place with room to grow. + kind receptionists + state of the art software. No more paper. - Dr. Wong detracts from the place. - place looks a little run down. - they generally have a time limit on each patient. It can get rushed where the doctor's will shoo you out the door in the middle of talking.

I've been with Gain Medical Center for over 40 years Dr…read more Huberman has been my practitioner. Although the staff may seem indifferent, they have never been rude as implied by other reviews. Appointments are always on time and I am grateful to have been a patient there and with Dr. Huberman for these many years.

I have been going to Gain Medical for over 40 years. Four and a half decades with Dr.D.Eddy and…read morebefore that, as a kid our family went to Dr. Lee. Dr. Eddy has always been kind, understanding, and knowledgeable to my family and myself. The reception staff have always been polite and helpful with bookings. As in a hospital, appointments are usually booked with priorities. I have never had a problem with any of the staff at Gain Medical. I wish all the staff and retiring Doctors, a happy, healthy future. Gail. H.

Dr. Harjee is a fantastic doctor. I've been going to Harjee for years, as do my parents and two of…read moremy friends. Karim is extremely well spoken and he never rushes appointments. I highly recommend him.

They don't make them like Dr. Harjee anymore. The most professional, genuinely caring, intelligent…read moredoctor I've ever met. He cares so much about his patients - will go out of his way to help them and check in on them personally. Beyond lucky and grateful that he was able to take me and my family on as his patients years ago.

Without a doubt, one of the best physicians I have ever had. He is kind, patient, a great listener…read moreand thorough. His office runs a tight ship with short wait times. I always feel cared for when I am there and over the phone. If I leave a VM, the front desk always gets back to me quickly. I feel very fortunate to have him as my GP!

As far as my opinion of Dr. Van Eeden is concerned, he's incredible. He's also unbelievably busy,…read morebut that is a side effect of our entire medical system. He's always willing to answer questions, educate and is willing to put in work to get it right for his patients. You may read about the secretary's never answering the phone, as it always seems to be an answering service, and that is my experience as well, but that does not detract from the doctors level of care.

I have been coming to this clinic for years and the MOAs are very helpful and friendly (9/10…read moretimes!). I have been seeing Dr. Hanam for years. He is very caring and takes his time with each person. I am aware that often you have to wait and sometimes it's a long wait but I plan for this but you know when it's your turn, you will get his full and undivided attention. I never feel rushed with him. I think I'd rather that than a doctor who is on time but feels rushed. I always have a phone call now if I don't need to come to the office because then I can go about my business and just take the call when it comes in.

I have been coming to this clinic for years and consider myself extremely lucky to have Dr. Leung…read moreas my family doctor! The MOA's on staff can be a little snappy, but I don't doubt that they have a lot of difficult people to deal with on a daily basis. But other than that, Dr. Leung has always made me feel extremely comfortable and has legitimately listened to my concerns without brushing me off/trying to rush to the next patient. I have always been treated with the utmost respect and been granted referrals when I have asked; or been given a logical explanation if my request was not able to be granted. If anyone is looking for a family practice in the Champlain 'hood, I would highly recommend Dr. Leung and the rest of the staff at Collingwood Medical!

Get an in-clinic appointment within 48 hours. Very methodical and caring doctor. Easy login and…read morebooking. Friendly and helpful reception.

The receptionist is very helpful schedules me on the days I want…read more. Doctor is very professional always on time.Last appoint due to bus strike I was there early he did see me earlier which helped a lot.