If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

I learned of American Limousines through Living Social. They were pretty awesome with my…read morereservation and had no issues w/ my two small dogs being in the car. The driver arrived on time, drove pretty responsibly BUT has bad sense of direction because he followed the GPS that wasn't updated. Going to the airport we went the wrong way and coming back home from the airport took a longer way rather than say on I-95. But besides that little hickup our driver, Will, was very courteous, friendly and drove very good! I received confirmation calls both time with plenty of time before our scheduled reservation. Utopia was very friendly and very professional. I will use them in the future!

Avoid at All Costs…read more We hired American Limousine for our wedding. We had 6 signed contracts covering timing, routes, and driver instructions. They breached every single one. And not because of bad luck, but because their drivers never even read what we paid for. Our wedding ceremony started 35 minutes late because multiple drivers were parked at our hotels arguing with our guests about the start time, insisting it wasn't 4PM. Despite that exact time being in the contract and confirmed directly with the vendor beforehand and the contract saying the buses were to leave each hotel at 3:10 and 3:40 for a 4PM start time. Both buses sat and was waiting for "all guests" to get on the bus before leaving. Later, buses full of our guests were held in the parking lot at our reception instead of looping back and forth to the after-party, which was four minutes away. I personally, as the bride, told the drivers directly to leave and loop back, which was what we paid for in the contracts!!!!! They refused and sat idle instead, because they didn't want to make multiple trips. To top it off, one bus driver left a group of our guests stranded in a parking lot because he "didn't know" he was supposed to take them back to the hotel. A route that was explicitly written into our signed, reviewed, and paid-for contract. We confirmed everything in advance, and had it all in writing. American Limousine still failed us at every turn. Each bus driver displayed a complete inability to follow the contract as it was signed. I felt the drivers had no sense or urgency, did not care about timing or making the event "smooth", and frankly did not want to do their job. Wedding day transportation is not something you get a redo on. It's a one-shot event, and this company treated their contractual obligations as optional. Guests were left stranded, timelines were blown, and when we tried to resolve it, we got excuses instead of accountability. If you are planning a wedding or any event where reliability actually matters, do not trust American Limousine with it. Save yourself the stress and look elsewhere.

My wife won free tickets from 98 Rock and the seats were pretty darn good! 4 hours of non stop…read morebutt kicking live was cool. I would come out to watch the next event as we enjoyed watching local talent give it their all!

Crazy out of control..... exactly what I like. The fights…read morewere also amazing don't bring any kids if the can't handle strong language. But other wise everything was fine I could be a lot better but didn't have anytime to see what could be better

The start of my day was amazing! My ride from Jimmy's cabs was on time! My driver #1212 was…read moreextremely friendly, efficient and polite. Thank you Jimmy's cabs for a return to excellent customer service!!!

I called the an hour and 15 minutes prior to when i needed the cab, and they never arrived not even…read more30 minutes later than the time I reserved.