showed us the issue quickly and gave us the best recourse to fix it very quickly…read morefriendly repairman

I scheduled an appointment several days in advance to have my range hood fan looked at. It's the…read moreday of, and I give them a call just to determine whether I'm still on the books- I was simply told: "yes, the technician will arrive within the window" without being asked for my name or my address or anything. Okay, fine. I wait several hours, and there are maybe ten minutes left until the end of the appointment, so I call again to make sure; I was then told that I was going to get a different appointment window on the same day, which leads me to then wonder if they were going to bother informing me of this today had I not called. I thought that was going to be the end of it, but then the technician called after that to say that he wasn't going to make it at all, and despite me trying to reschedule this appointment, he concluded that it was impossible to reschedule and ended the call. I see all these five-star reviews and I had high hopes, but I feel incredibly let down by this.

We called First Appliance last night as we were having problems with our dryer. Carlos contacted us…read morefirst thing this morning and came by a few hours later. He was professional and knowledgeable. Not only did he fix our dryer he found a serious problem with our washer that could have led to a flooded basement. The repairs were very reasonable and he left the work area spotless. Plus he's a really nice guy. So happy to support such a great North Shore-based business.

$375.00 just to tell me the Dishwasher is broken and that it is best to junk it and buy a Bosche,…read moreis a bit steep in my books, but that is not my complaint. After receiving that advice, my wife was so upset at GE she called the company. They agreed to pay for new parts but wanted a report from the repairman, Carlos. We gave them Carlos's number and received a call from Carlos shortly thereafter wherein he advised us that he would not write a report for GE unless they paid him to do so. After paying $375 for nothing, that did not sit well with me. GE then sent another repairman who quickly diagnosed the problem as broken pump. It took him 10 minutes. The same repairman returned and installed the new pump for $280 including the DW installation. GE paid for the new pump. and the dishwasher works great. I've had this on my TO Do list for six months for a reason and it is not because I like to waste my time writing reviews. First his diagnosis was wrong--he said the motor was shot it was not. Second, he was expensive -- the GE repairman actually repaired and re-installed the DW for a third less. Finally, he would not even write a simple report without more money--that is why i am writing this review. $375 bucks for bad advice and he would not even write a short report.

Our rental agency called this company to fix our water heater, they came out later that same day…read morebut it was not fixable as it was really old and dead ! They came back the next day with all the equipment and tank and installed it ! Our tech Zack was awesome! ( I duno the price because that went through the rental company but to me it was worth every penny)!! The dispatch lady that called was super nice and kept me updated ! Highly recommend!

I've used Across Town on two occasions over a span of a couple of years and had an excellent…read moreexperience each time - trustworthy, professional, reliable and a pleasure to deal with. I highly recommend them.

Customer of ADW Mainland Heat & Air Conditioning for fifteen years,I will never change companies…read morealways happy with the outcome.November 12/25 at around 5:15 pm we noticed we had no heat in the house,it was very cold.I phoned Dave at Mainland Heating, good that he was still there,Dave assured us that Chris would come out the next morning to fix the furnace. Chris actually phoned us about 1 hour later,guiding us threw afew things to find out what had gone wrong with the furnace.Phone call saved alot of time,so before coming to our house Chris could stop and pick up the part.Dave and Chris is extremely professional and very polite and fast at getting things done.We are so lucky that we have heat in our house could of taken longer like afew days.The inducer had broken down.We are lucky that we know a reliable place Mainland Heat&Air Conditioning to fix our furnace. When something breaks down we know they are reliable, dependable and fast.

This is a message fo4 Davyd Williams . I would like to bring to your attention an incident that…read morehappened with your Langley establishment. I had work done by Langley Mainland in Jan of 2019, at which point the plumbers there installed a inducer fan and motor on my Carrier furnace. The cost of said work for everything was in the area of 1450.00 dollars. I was more than happy to pay the price as it was very cold and your company got to my predicament in a very short time. Move forward now to July of this year 2020 and I go down to change the furnace filter and discover water stain on top of the cover below the inducer assembly. I go to Mainland P & H in Langley and no one is at the office so I go to another P and H company to see if they can help me. Gandy P And H comes to the house a week later and tells me that the spacers are missing from the inducer assembly and that is why I have the water leak. They suggest that I phone your company back and have them do the work, as they were the ones who neglected to install them in the first place. If the spacers are not ordered with the new inducer motor and assembly you must retrieve them from the old one and use them. After much quibbling from your office mgr he agrees to cover the cost of the spacers but still charges me for the service call. Move forward to last week October 30th and your Langley store sends out a plumber to look at my inducer assembly as it is leaking water again and this time it is the silicone seal on the inducer assembly itself. Your office is non-commital about if they can get the part, when they can install it and if the part only being under two yrs old is under warranty'. At this point I enlist another firm to do the work as I have a building inspection coming up as I am selling the house. Part was ordered and installed same day October 30 2020. Imagine my surprise when I get a bill for the part and it is 450 dollars and with the service call and furnace inspection I pay under 750 dollars. That is a far cry from the 1450 dollars I paid to your Langley Firm. I understand there is always a markup on parts but this is very unfair. To make matters worse your Langley office mgr was very unprofessional and hung up on me during our last telephone conversation. All together not a pleasant experience from your company. I am seeking some sort of restitution for the over charge on the part and the negligence involved in not installing the spacers the first time the inducer assembly and motor were changed. Would also like an apology for the discourteous manner in which I was treated by the Manager of Langley branch of your company.

All I have to say about these guys is wow!…read more Needed a job done that a couple other companies said they didn't think they could do. I messaged Jason and he said no problem and was able to book us in in just a couple days. Price was reasonable and it was a great experience. There are a lot of sketchy HVAC and duct cleaning companies in Vancouver so I am glad I found Home Duct Cleaning. They are legit!!!

Jason came on time and provided excellent service just as Yelp reviewers have stated. He cleaned…read moreabout 20 vents including two dryer vents and 4 bathroom vents without additional cost. Jason was very professional, honest, and explained everything he was doing. He showed me what he saw and offered helpful suggestions. I would definitely use them again!

Highly recommend! Was stuck this morning and very frustrated dealing with a new dishwasher install…read morewhile trying to disconnect the old unit and the panel. Called Alpine and was met with the most warm, friendly and funny customer service rep. Beatrice felt my pain and gave me a good belly laugh. Thankfully 2 techs were near by and able to assist! They were both very personable, friendly and knowledgeable. The job had a few snags and I was quickly grateful I called the right company to assist. Both worked quickly, were organized and knew how to navigate the bumps. Everyone I dealt with at Alpine was great but Beatrice really set the bar high. She was the hero I needed this morning and I am grateful people like her are in the world.

Sam... Thank you so very much. march 27 2020 during covid19 2020 Sam was able to help me over the…read morephone and get our furnace back up and running. We are not sick but any help now is very difficult to find. sam you are a hero. when this is all over I will have you out to service furnace and hot water tank.. I cannot thank you enough.

I had a leaky boiler and had it replaced by Fair Business. They took care of the job very fast and…read morehandled all the warranty paper work for me too. The owner, Soroush, is very friendly and they charge less than other companies for their service.

They came on time, Efficient, reasonable price, friendly and conscientious. Installed a sink in…read moreless than hour.