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    Trunk Tournier

    3.0 (1 review)
    Closed • 11:00 am - 6:00 pm

    Trunk Tournier Photos

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    MrFix - MrFix. In 1 x goed.

    MrFix

    (11 reviews)

    Centrum

    Called for a roof leakage. Went on the website and chatted with their customer support. They…read morequickly called and took note of my problem. They said minimum charge for a visit is 1 hour (80 euros) and if it's emergency 120 euros. they scheduled for a visit in a couple of days and rescheduled again for the day after due to some personal problems their roof expert had. I had uploaded all the photos from insides and outside. The expert showed up an hour late and we went to my back yard. He didn't have a ladder and I had to give him mine. He just stood in my back yard looking at the roof from the exact angle I had already sent a photo. He said, yes because of the blizzard all the houses have this problem. I have to come back when it's warm! I told him he should at least take a look and this is something he could've told me from the photos. He took my ladder, went up, and reconfirmed what he had just told me and then left. And there, 80 euros for tell me what I already know and what was already obvious from the photo. I don't mind paying for consultation but 80 euros is not the fair fee for that and I should not be made to wait for three day for it. This practice is dishonest and I don't think I'll ring them or that expert again for anything. The two stars are for the good customer support response.

    Very disappointing and concerning experience…read more The contractor sent by Mr Fix had no apparent experience. He was invited for simple tasks such as hanging a lamp, yet he spent four hours attempting the same task without success. In the end, he damaged a brand new lamp and failed to complete the work. When we asked him to leave he became aggressive. The contractor also behaved in a rude and aggressive manner in the group WhatsApp chat that included Mr Fix, yet no action was taken. Mr Fix took zero accountability for this situation. Despite clearly explaining that I was uncomfortable communicating with the contractor after this incident, they repeatedly forced me to deal with him directly. When I attempted to resolve the issue directly with Mr Fix, they refused to handle it and continued pushing me back to the contractor. To make matters worse, their CEO ultimately told me via WhatsApp to "leave him alone." This completely defeats the purpose of using a platform like Mr Fix. There is no customer protection, no accountability, and no support when something goes wrong.

    Martin Breman

    Martin Breman

    (16 reviews)

    Museumkwartier, Zuid

    I first made an appointment with them on August 12th for a leakage in a wall. They were supposed to…read morecome between 9 and 11am. We called them at 11.15am seeing no-one had shown up and they said they'd come around 1pm. That's disrespectful in the first place. Then the guy shows up and starts investigating the leak. After an hour he said he had to stop for the day because he had to come back with a special machine and left, saying I'd get a call back to schedule another appointment. I didn't get a call, so I chased them on the phone and got told they had no availability until September. In my situation, waiting for 3 weeks is just not acceptable: the wall of my bedroom is wide open and full of toxic mould such that I cannot use the bedroom at all.

    Make sure you get a detailed written quote before you let them anywhere near your kettle and…read morecompare the quote to published prices of CVtotal, Budgetketel and Warmgarant. In my case MartinBreman had the highest price among their competitors, say 20% higher. If you can live with paying 20% and hope that the job will be done quickly and professionally, be prepared for 2-3 visits from inexperienced and/or rude technicians. In my case, it took them two goes to finish a simple installation job after two previous visits to try to fix the old one. I called them in to repair an old heating system, they suggested the system had to be replaced and tried to charge the highest price among their competitors. Their office staff are unprofessional, rude and not trustworthy. I wish I read the reviews before calling them but didn't expect a 90Euro service call to end up being a 1700Euro new system.

    de Verlichting - It's a corner store.

    de Verlichting

    (2 reviews)

    Buitenveldert, Zuid

    This place is full of fancy (read: expensive) lighting. There are lot of modern and Italian…read moredesigned lamps and lighting fixtures here, which really sucked me in as I was walking by. He has a good selection from various lighting design brands. I bought an Artemide table lamp for my desk at home from the very nice and helpful shop owner. Even though it was more expensive than I thought it would be, it was still cheaper than buying it online. Now that I have it home, I'm very happy with my purchase. The owner also offers consulting services if you need lighting in your home but you don't know what to get. I plan on using that service too at some point, since he has such a good selection to choose from. So if you like fancy lighting fixtures, go see this guy!

    I agree, it's a wonderful little shop to purchase a variety of lights for your home. We bought two…read morereally nice lamps here for our living room. I intend on going back again, just to see if we over looked anything for our bedroom or hallway. The owner of the shop is extremely pleasant. He will even review with you in his catalogue a variety of lamps. I love supporting business that are customer service oriented. I believe a few shops in Amsterdam could definitely learn a few customer service skills from this shop. I loved the fact that the store owner is attentive. Demonstrates a calming presence, but on the other hand is still very friendly and upbeat. In addition, very honest and Knowledgable of the products in the store.

    Trunk Tournier - homeservices - Updated October 2026

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