1. Trumbull New Theatre

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Niles, OH

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Trumbull New Theatre

3.0 (1 review)

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12 years ago

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Regal

Regal

2.6(16 reviews)
0.7 mi

1 Star - Worst Theater Experience I've Ever Had…read more I have been a loyal Cinemark customer for over six years and regularly drive from the Niles area to Boardman because the experience is consistently excellent. The service is top-notch, the concession portions are generous, the recliner seats are comfortable, and their Movie Club membership is a great value at $14.50 per month. Since Regal recently upgraded its theater in my town, I decided to give it a chance before considering switching memberships. Regal Unlimited costs $26 per month, but I thought the convenience of avoiding a 30-minute drive each way might make up for the difference. Unfortunately, my experience on June 18, 2026, at the 7:40 PM showing of Scary Movie convinced me to stay with Cinemark. Two tickets cost $32. Then I paid over $12 for what Regal calls a "large" popcorn, which would be considered a medium almost anywhere else. To make matters worse, I was charged nearly $9 each for two small Pepsis that were poured from a two-liter bottle. My concession total was over $32, and the value simply wasn't there. The theater operations were equally disappointing. The staff appeared disorganized, there was nobody checking tickets, and nobody directing guests to the correct auditorium. Honestly, it felt like someone could have walked in, bought a soda, and watched a movie for free. When we entered the auditorium, the floor was covered in popcorn. My row was completely empty except for us, which suggests the theater had not been cleaned between showings. The newly installed recliner seats were another disappointment. My seat was broken and would not recline at all. After the movie, I informed the manager. Rather than asking where I was seated or showing any concern about fixing the issue, I received a quick "thanks" and was essentially brushed off. Between the overpriced concessions, dirty theater, broken seat, lack of organization, and indifferent response from management, this was easily the worst theater experience I've ever had. If I could give less than one star, I would. Thank you, Regal, for reminding me why I will continue making the drive to Cinemark in Boardman.

Nice theater. Very Comfortable. We go every month!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

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Trumbull New Theatre - theater - Updated October 2026

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