1 Star - Worst Theater Experience I've Ever Had…read more I have been a loyal Cinemark customer for over six years and regularly drive from the Niles area to Boardman because the experience is consistently excellent. The service is top-notch, the concession portions are generous, the recliner seats are comfortable, and their Movie Club membership is a great value at $14.50 per month. Since Regal recently upgraded its theater in my town, I decided to give it a chance before considering switching memberships. Regal Unlimited costs $26 per month, but I thought the convenience of avoiding a 30-minute drive each way might make up for the difference. Unfortunately, my experience on June 18, 2026, at the 7:40 PM showing of Scary Movie convinced me to stay with Cinemark. Two tickets cost $32. Then I paid over $12 for what Regal calls a "large" popcorn, which would be considered a medium almost anywhere else. To make matters worse, I was charged nearly $9 each for two small Pepsis that were poured from a two-liter bottle. My concession total was over $32, and the value simply wasn't there. The theater operations were equally disappointing. The staff appeared disorganized, there was nobody checking tickets, and nobody directing guests to the correct auditorium. Honestly, it felt like someone could have walked in, bought a soda, and watched a movie for free. When we entered the auditorium, the floor was covered in popcorn. My row was completely empty except for us, which suggests the theater had not been cleaned between showings. The newly installed recliner seats were another disappointment. My seat was broken and would not recline at all. After the movie, I informed the manager. Rather than asking where I was seated or showing any concern about fixing the issue, I received a quick "thanks" and was essentially brushed off. Between the overpriced concessions, dirty theater, broken seat, lack of organization, and indifferent response from management, this was easily the worst theater experience I've ever had. If I could give less than one star, I would. Thank you, Regal, for reminding me why I will continue making the drive to Cinemark in Boardman.

Nice theater. Very Comfortable. We go every month!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

Super friendly staff, immaculately clean, VERY comfortable seats and the best popcorn in town…read more I do wish they'd cut back to just three trailers before the start of the movie, though. But it's still less of an annoyance than what you experience at a Cinemark, Regal or other corporate multiplex where the film traditionally starts anywhere from 25-35 minutes after the listed "start time." It would be even better if Austintown Cinema was (A) closer to my Boardman home; and (B) they offered the type of "Unlimited Pass" Regal offers.

Been to this theatre about 20 times and have had nothing but wonderful experiences! I choose here…read moreover Tinseltown anyday!

For an encore theater showing movies that are no longer in the bigger theaters, this place is…read morereally good. I missed out on The Martian a few months back and it ended up here which is what prompted me to check it out. There are 5 or 6 individual theaters in the building. Each movie has a maximum of 3 showings a day starting at 1:30pm with the latest showings around 10pm. It looks like they have about 8 movies at any given time. Prices are $4 before 6pm and $5 after however, Tuesday is $3 movie day which is what I took advantage of. I didn't purchase any concessions but glanced at prices and they appear generally lower than most theaters. I recall a large tub of popcorn being $7 and a small drink being $2.50. I believe bottled water was $2. The theaters themselves are very large and there weren't many people there so you could spread out. Less than 10 people at my showing. It was clean but is an older building. The screen is maybe slightly smaller than a normal theater but it wasn't that noticeable. The sound was also good. If I had one complaint it was the seats weren't the best. I was fine in them for a 2 hour movie but they are older and don't recline much or have much padding. All in all for $3 this is a winner for me. If I miss a movie or I'm curious about a movie but don't want to pay full price, I'll just wait for it to show up here. Of course, if It is a movie I really want to see and am looking for a full theater experience, I'll pony up the extra cash and see it in IMAX or XD.

Horrible place needs shut down . Men's bathroom looks like it's under construction. Place is…read moreexpensive Movie tickets are 2-3 dollars more then competitors. AC IS BROKEN. Guy said he fixed it smh. It was 76 on the thermostat . Was a hot box . I wanted to leave .

Don't buy a large popcorn to share with your family. Had to pay full price for additional small…read morepopcorns because they refuse to give bags or cups to disperse the popcorn. Wouldn't even allow me to change my mind on the large popcorn and change it to a few smalls. Won't be coming back and will be warning my other parent friends not to bring their families here.

I love the big reclining seats and the there is very modern and clean. People are very nice. I…read morealways bring small plastic bags if I need to share a large popcorn so the guy complaining about that is out of line. All theaters do that. I just wish they had a rewards program like Regal although I like their discount days but often miss that day when I go to the movies.

Very good. The seats are amazing! The movie was good. The popcorn was hot and tasty! Though going…read moreto the movies is expensive.

Cinemark Tinseltown has several theaters that show the latest blockbuster movies. Advance tickets…read morecan be purchased online, and customers may reserve their exact seats. Prices for admission vary based on the time of day and the age of the customer. My husband and I bought tickets in person for a movie on a Monday afternoon. When we were at the entrance, a courteous employee in the back noticed us and asked us to walk toward the concession stand to buy tickets. On a computer screen, we selected our seats. The total price for two adults was $23. The concession stand offered typical snacks and drinks. Another courteous employee sold us candies and drinks. Another employee took our tickets. He kindly told us that the theater was being cleaned and that we could wait for a few minutes until it was ready. He told us where the bathrooms were located if we needed them. (Since the previous reviews were written, I am sure that this movie theater has hired some new employees.) In the theater, the leather reclining seats were spacious and comfortable. My husband and I enjoyed watching the movie. Please note that this movie theater follows the township code and has a curfew policy: People who are under the age of 18 are not admitted after 4 PM on Fridays and Saturdays or if a movie will end after 11:30 PM--unless they are accompanied by a parent or legal guardian.

The man that waited on us didn't want to put in a code to save our seats . So another couple came…read moreand did get the seats so we had to move . After the movie we went and told the young blonde male that waited on us ,made him apologize to the other couple . How lazy can people be.

The theater is very clean and has nice comfortable seating…read more Would suggest not using their kiosk ticket purchasing process as it freeze during processing. Ended up getting double charged for my tickets. Call the theater and they did reverse the charge.

I'm a fan of a perfect movie experience. I'm also a fan of small business. This place is a smaller…read morelocal chain with a few locations in the Pittsburgh area and two in Ohio. The prices scream small business and I love it. Prices are different at each location so keep that in mind. Without listing their entire price list, it's basically ten bucks per adult person. The ticket purchase is painless as they do accept credit cards. The lobby smells of candy almonds. I love almonds so I have to divert my attention elsewhere. I'm sure I'd be tempted with a few options. I don't even know what they have! The men's restroom is the give away that you are in a small business. Above the urinals are quotes about kindness. Which is, in my opinion, something we all could use more of in this world. This cinema has several theaters, some are the gentle sloping while others featured steep seating. Steep seating is definitely my preference for seating angles. The higher slope enables shorter audiences to see without being blocked as easily. The surround sound in our theater was wonderful. Although, at times I could hear the theater next door. Either their soundproofing isn't up to snuff, or their volume is set too high. Even with this issue I still enjoyed my movie. However, It could be a bigger issue if you're watching a quiet movie. One other major thing I noticed was they employed two handicapped people. I personally don't see that too often.

I have been at this Cinema a couple of years back and enjoyed the movie and theatre. Well this time…read morewas a little different it is an odd thing that happened and probably doesn't happen all the time if ever but there was only 4 employees which none looked more than 16 or 17 years old and I don't blame them it is the manager problem and should have a lead person that is more experienced working with them. So we were in the film about 15 minutes and there was a thunderstorm that knocked out the electricity and then it came right back on but the fire alarm came on thought out the whole place and first we all waited about 15 minutes before an employee came in he told us to stay seated and they would be starting the film again and get the alarm off, 2 minutes later he came back and said everyone had to go to the lobby and the firemen would be turning off the alarm. So the whole lobby was full and the firemen men came but they had to check each theater room and they worked on turning off alarm. We stayed for 35 minutes but they still could not get the alarm to stop, so we asked for a voucher for another time and received it. You could clearly see that the employees were not trained for this kind of situation.

Just went to my first movie in years...at least two, anyway. Movie Mondays cost $6 & include free…read morebuttered popcorn. I was impressed with the cleanliness both in the lobby and in the theater itself, but the most impressive feature was the new cushioned high-backed seats! Comfortable and rocking both. It's good to find out our only community movie theater is modernizing...next foot rests?

Great theater with absolutely wonderful employees like Nancy! We have been coming here since the…read moremid 90's and never had a bad experience!