I have a medical condition and need to smoke so this was the first time in a dispensary. I walked into a very clean lobby area and immediately felt safe because of the armed guard next to the desk. The person behind the desk created and told me about the discounts as a first-timer with a card. After about a minute, I was called in and greeted by Matthew A and Mili (I think). They were very patient with me being my first time and me through the different options that were available. They also talked about vaping, using a pipe, edibles, etc. At no time did I feel rushed or that I was buying something that I did not want. I will be definitely going back and I highly recommend this location. read more

Trulive usually has the best stuff. I always give a good review. However. Today I splurged which I do sometimes and bought the top shelf Alien Farms Xeno strain. I have bought before and it is amazing. Almost pure white and with a funky unique flavor. So was excited to get home and try again. Today's version isn't even close. Doesn't look anything like Alien Labs. Tastes like chemicals like it wasn't properly flushed at harvest and just a very sub par content. I am very very disappointed in this. I spent 60 for it and feel like I was ripped off. Either Alien Labs has gone down hill or Trulieve is selling off brand stuff and calling it Alien Labs. Either way I'm not happy. Always had been! Buyer beware!!! read more

Trulieve Deerfield Beach Dispensary - Supposed to be Xeno. Compare to their photo. Not even close. - Cannabis Clinics Near Me - Deerfield Beach, Florida

The guy that took care of me I wish I got his name he is the most friendliest on this store I normally don't like coming there but he was amazing. read more

Trulieve Deerfield Beach Dispensary - Cannabis Clinics Near Me - Deerfield Beach, Florida

I will never shop there again! They are not well trained about offers. And they don't even know how to fix their mistakes. I did not like their attitude. If you make mistakes you need to know how to fix it. I don't like their customer service. I don't recommend you to go there. 08/14/2025 who ever works there today at 5:00 pm. They are responsible for that. It's the sad part manager, instead of fixing the issue. He was just supporting his Employee. If you do mistake, you need to know how to fix it and you cannot take side in front of your client very unpleasant situation for me. I really not recommend for you to go there. read more

Even with nobody here you can expect to be wating for 15-30 minutes to get out guaranteed

We had a wonderful experience. Everyone was friendly and I got my first time discount card. They went through everything slowly and explained flower, edible, etc. which was such a learning experience. Definitely will go there again. read more

This dispensary actually understands that this isn't just a retail store with customers.. this is medicine! Thank you for not turning away patients close to closing. Franky is quick and customer service is A1! read more

what a wonderful experinece I have every single time I go there. They are efficnet with the watiting list, love being able to check in after ordering online to avoid long waits. Every single person who works there is friendly and so helpful! Frankie is amazing! She makes sure you comfortable with all your items, very knowledgeable and so nice! Makes you feel like you have a friend working there! Its nice to be recognized by staff by face instead of just a number picking up! Love that there is a low turnover of employees so you get to know them all there. read more

Came in around 8:40 I know they close at 9 but not a soul was out in the lobby or anywhere to be seen for a good 5-10 minutes. They took their sweet time for anyone to come out so they basically waited until 8:55 to try to help me out and made it seem like it was my fault because they couldn't do their job quick enough. They need to stop smoking the supply at the store or change something because this is a joke. Unprofessional and not the type of staff you want running the floor. read more

I'm so glad to live near this specific store. I come here often and the staff is always welcoming. All the employees that I have engaged with are super friendly, and knowledgeable. The manager there I am not sure what his name is, but he is always greeting people that come into the store. If the store is really busy, he thanks the customers for their patience and ensures that they will be assisted as soon as possible, and he really is genuine. The girls that work there are all super nice I wish I knew their names but they do a good job. I do remember Kyle he is always welcoming and if I have questions about strains he explains products in detail. It's truly an enjoyable experience whenever I come here. I definitely recommend truly Deerfield Beach specifically read more

Favorite dispensary, not hard to give a 5 I want to give a shot out to Tyler, even he is new he went above and beyond to help find the type of flowers I need. Some times they don't like to go to the back and get the hidden gems. Thanks again and #FREETHEPLANT #LETUSGROW IG: colombianroller420 read more

Trulieve Deerfield Beach Dispensary - Crescendo. - Cannabis Clinics Near Me - Deerfield Beach, Florida

Welcome Truelieve to Deerfield beach, Florida. Now people can finally get relief from a natural plant based product, as opposed to relying on the pharmaceutical industry! Who needs side effects, constipation, restlessness, unrelieved pain, lethargy when this wonderful place offers a chance at some real comfort. From the time you walk in through the front door, throughout the entire experience you will find patient, pleasant & knowledgeable team members. I would name a few names but everyone Is spot on! I am not a customer personally but I have friends and patients that are. We have gone together & have personal experience with this particular location. They are quite pleased with the products and more importantly the expertise when inquiring about what exact product to purchase for their ailments. Truelieve offers a wide variety from pills, vape, lotions to tinctures. For an exact breakdown check out their website or give them a call. I decided to write this review because I think everyone should know of this better (in my own opinion) option! Do your own research.... read more

Trulieve Deerfield Beach Dispensary - Beautiful lobby - Cannabis Clinics Near Me - Deerfield Beach, Florida

waited there for 40 min to have them tell me they closed. worst experience buying weed I've ever had. booooo

I popped into Trulieve today and I'm happy to say its a classy place. I didn't even know it was there but was driving in Deerfield and spotted it. It's right off 95 in a convenient strip mall on the South Side of Hillsboro. I stepped in, not sure what to expect. There was a large waiting room with a few people sitting, and a couple people working at the front desk. Both the gals working there gave a cheery hello and quickly got me set up in their system. They took my prescription and I waited, about 6th in order. Despite the number of people in front of me in line, I was called in less than 5 minutes to the Display room. I found out the had a 1/2 off policy for 1st time visitors, that was great to hear. One of the best deals I have heard in a while. They were out of a few key products, and didnt carry some others that are common. That was disappointing. But the customer service was excellent. I was out the door after having walked in just 10 minutes before. If they can fix the issues they have with product supply it will be one of the best clinics in South Florida. but until then I will say it's just fine. read more

Trulieve Deerfield Beach Dispensary - The display floor - Cannabis Clinics Near Me - Deerfield Beach, Florida

I waited over an hour to purchase some Blue River product. When I got home I saw it had gone bad. I went back the next morning and was told I would have to wait another hour to talk to someone. I'll have to go back when I have more time. Hopefully they will just give me a refund. I think it is dangerous that they would sell an inhalation product with out making sure it is stored properly. This is not the first time either. Blue River makes exceptional products, but it needs to be stored properly; Trulieve doesn't seem to care. read more

Love the staff here. Ricardo and Maria are the best. They always know what I need and are very helpful. They make it happen!

This is fhe SLOWEST Trulieve on the planet. It literally takes them 30 minutes to see two people. Delray Beach location can handle large crowds in minutes I don't understand how this place is so slow read more

Even slower. Staff is becoming rude now. If this location wasn't open later I would go to others.

The wait times here are insane! I have never experienced this at any other dispensary. The staff may need some additonal training on time management and prioritization. Management should be able to delegate employees to more effectively operate the experience. 30 minute wait for one person in front of me? AND I placed a pick up order. read more

Nothing but bait and switch products listed on web as available are NOT available. Basically rude and dismissive. Agent told me the purposely do not update website to lure u in. False advertising And dishonest "budtenders". read more

This trulieve is exceptional with service. Everyone is so nice from check in until check out. The waiting room is peaceful and there's a tv that lets you know your wait status. The staff in the back is so knowledgeable as well. I've been here a dozen times but one of the staff members is always so sweet to me that I wanted to give him recognition, his name is Adam! read more

Another visit to our fav dispensary. Kudos to Caroline and Seth for superior customer service. We will be back to sample the diverse products and staff. Keep it up. Stay true to your creed. Abdullah is always shining for Trulieve! Lewie the Corgi thanks you all. read more

If you were the only person in the building it would still take 35 minutes. Trulieve is the worst and most overpriced dispensary in florida. Go literally anywhere else. read more

i tried to plan ahead and utilize the pre check in feature as I had no changes to my order. I was added to the wait list and then received and email saying it was my turn and to see an employe, all seemed well. Unfortunately, all employees ignored me and the fact that I was standing waiting exactly where the email told me to be. They helped everyone else before finally checking on me, waiting patiently at the checkin desk. Waste of time using their sold called checkin feature read more

I've been visiting Trulieve Deerfield for about 2 years now since the opened. This dispensary has always been great to me. I know what are the best days to go and try to be efficient. Usually I walk in and just ask what's available and decide on that. I'm pretty flexible with the products I use. Their quality is always on point and if not hey product exchange policy is in place. I worked with Adam, Sarah, and Mathew yesterday and they were awesome. This is such a new experience for everyone, on both sides (patients/Bud tenders), so I'm always patient and understanding as they are with me. This store's future is looking very bright! Thank you Deerfield Trulieve read more

Trulieve Deerfield Beach Dispensary - TruFlower - Cannabis Clinics Near Me - Deerfield Beach, Florida

WOAH! I love this place and our patient consultant Ken was knowledgeable and helpful. So sweet and handsome. Customer service is outstanding, wait time is minimal and the facility is clean. SUPER SANITIZED! The products are great and I love that they update you with daily specials. 420 blaze it 711 read more

Loved my experience at Trulieve in Deerfield with Louis (Lu)! Every walk-in visit has been wonderful, honestly probably my #1 favorite place out of all the dispensary's. Super-friendly Staff! Terrific Service! The atmosphere was phenomenal. I was impressed with the wide Variety of Products to choose from all at reasonable Prices plus first few times include awesome Discounts. Lu is my go to person and I personally recommend him. He has guided me through every visit and answers all of my questions. He's very knowledgeable and has the best suggestions. He is attentive and friendly, while remaining efficient and professional. Lu made me feel at ease and doesn't create any pressure at all. I'm a very indecisive person so I struggle making a decision sometimes but Lu understood me and has the patience of a saint. Lu is amazing and so is the place so I will be coming back!! ​ read more

First off, the staff is Great! However, the customer experience at any Trulieve location is just hassle hassle hassle - from order to pick-up. After placing your online order and receiving confirmation, it could be 4 to 12 hours before the order is packaged and ready. Then when you arrive, there could be an additional 20 to 60 minute wait. Sitting in the waiting room today, I noticed walk-ins were getting the same wait time. Hmmm. Adding that locations are scattered across South Florida and I'm not near one, picking up could be an 1.5 hour ordeal for me. I'm not sure what the company processes are. They may make allot of sense from the retailer side. But from the customer standpoint it makes zero sense, since it adds unnecessary complexity to my day. Especially when Sunnyside dispensaries transactions are instantaneous. Never a wait time of any kind. Not sure why they can pull this off but Trulieve cannot. It's always a horrible ordeal going to Trulieve but I've given them the benefit of the doubt in the pass. That's wearing thin. The consistent hassle makes Trulieve a last resort. read more

Have a question: What is the proposed of placing and order online, waiting around 3 hours, receiving a text telling me my order is ready... only to get there and being told to wait in my car it's going to be at list 1 hour to come in and pick it up/pay for it. What is the point of ordering on line if I still had to wait over an hour!!! Very poor customer service! read more

Michelle H So nice to see a friendly face happy bud tender! Thanks for all the positive energy and assistance. Looking forward to shopping again soon I will definitely request your help when I arrive. Take care read more

Trulieve Deerfield Beach Dispensary - Cannabis Clinics Near Me - Deerfield Beach, Florida

I don't understand why this dispensary continues to have 45min to 2 hour wait times for pick up orders. What is the point of sending someone a text message letting them know their order is ready for pick up just to make them wait another hour. This has happened to me several times already, come on Trulieve team I love your product I love your staff but what you guys are doing with people's time is unprofessional, and it's something that's easy to fix, I hope you do because I would hate to choose a different location. read more

First time at a dispensary in Florida. Amazing service. My bud tender Andrey was great. She answered all my questions and made great recommendations. read more

Trulieve Deerfield Beach Dispensary - Flower, cartridges and cbd. - Cannabis Clinics Near Me - Deerfield Beach, Florida

This is the most customer friendly most knowledgeable on meds just a great staff great vibe NO NEED TO GO ANYWHERE ELSE just left again always feel good there mngt great very well trained staff Roco,Danny,Adam ET Acomidating from front to back U three guys are da best so accomidating helpfull knowledgable EVERY TIME JUST LIKE STAFF u all be well read more

Trulieve Deerfield Beach Dispensary - Cannabis Clinics Near Me - Deerfield Beach, Florida

Really good customer service. Happy with the service and the guys that work are very nice.

I have gone to this store for years I took my wife in for her first visit she just received her card and we explained this to staff we was assigned Brandon he was the worst rep ever we asked some questions about products He could not answer them with our help he would call over the same guy So why did the manager not stay I no Brandon was not new I had him one time I was in and he has no customer service skills So Then the ass had the never to tell me that he could not talk to me he could only answer question from my wife ‍ I have a card also was just helping her She has anxiety this did not help She told him I want my husband advice And then she started to have a panic attack We left never bought anything So much for 50% of on new patients After she was calmer I took her to green heath and they had reps that was knowledgeable and cared that she wanted to use them FYI I have been in this store so many time where a new patient came in and bout 100$ and the staff gave them papers lights caps cup shirts bags all types of promotional stuff So what is the difference? I spent $1,000 a month in your store before But I found other places no So thank for showing me the corporate vs the care company read more

They were very fast service Great timing no wait barely ,pick up was faster as I could see they were going in and out so I know for next time and very inviting such great team they have there love the location very bigger than the one in Orlando I say . Thank you very much Michele she was so sweet and outstanding at her job couldn't have asked for better customer service loved it guys thanks again read more

Slowest Trulieve in the state plan ahead go to a different location you will wait 30 min or more every time even with a express they have smug remarks to any questions about the wait this store is trash read more

Just wanna shout out Noah! He helped me out today and was awesome! Super kind & friendly. Made my experience awesome!

I don't know why I keep going back to this place. I placed an order 3 days ago...still not ready, no contact whatsoever. Called customer service, on hold for an hour. Items on website never in stock. So many other places to choose from, I'm done! read more

Great experience. Mia was fantastic. She was knowledgeable, super friendly, and very helpful. She made terrific recommendations based on my needs. It was a pleasure shopping with her. I will definitely be coming back. read more