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1 year ago

Grossly understaffed. If you need to speak with a banker, be prepared to wait in excess of 90 minutes

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2 years ago

Most slowest bank there is. 30 minutes in line and still waiting. Not! I left!!! This isn't the 1st time either.

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6 years ago

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4 years ago

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3 years ago

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9 years ago

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Chase Bank - Chase Bank

Chase Bank

(3 reviews)

Chase Bank on North Main Street in Summerville is a well managed bank branch that is conveniently…read morelocated and has everything that you need from a bank. The bankers here are very efficient and knowledgeable and are willing to take the time to help you. This is a good place to bank.

Don't bank with Chase. I closed my account with them august 13th and have been chasing after them…read morefor my remaining funds since then and they were supposed to mail me a check for it. Well here we are almost into October and I still don't have it. This is rent money. I've been in the branch multiple times, have been told multiple different things like "the check was sent on the 17th" or "the check was never sent at all". I never got my debit card from them, and customer service is basically useless without a card number handy. They have done absolutely nothing to find a resolution to this serious issue. I'm at my wits end and not having the personality to go full Karen is driving me insane. I don't know what I have to do just to get my damn money from them. Pt.2 Why can't Chase cancel my check and just hand me money if the check hasn't even been sent yet almost 2 months later? I went in last week with a piece of mail to verify my address like they told me to, but the woman working that day told me the check had already been sent so I didn't need it even though the week prior a different woman told me that it hadn't been sent. Then today, the man I spoke to with the number that the chase fb bot gave me after my last chase post, told me I need to go in and verify my address again! But I don't understand why it is so difficult to cancel a check and just hand me the cash to save everybody some trouble. If I'm there in person and I'm verifying all the information, just give it to me there? Idk I'm not a banker but it doesn't seem impossible or that difficult.

South Carolina Federal Credit Union

South Carolina Federal Credit Union

(55 reviews)

SCFC's Quality Customer Service: It is not what you will get here. We received two identical…read moreletters from SCFC stating they need our address verified. My husband called SCFC yesterday to find out "WHY" he was bounced around to numerous departments. Each had a voice messages with questions and of the connections didn't work. He quit and decided to try this morning. Finally after being pushed around a few more times a person answered. She found none of information was not entered or was wrong. After 30 minutes and a headache, she sent us an email to access some documents... ..the pass code didn't work. Then she said they had digitized recently, This is an example of a company that should not be handling our money

Frustrating and Inefficient Loan Payoff Process…read more If I could give South Carolina Credit Union zero stars, I would. I'm trying to pay off my boat loan in full, and they've made it nearly impossible. Since I've moved to Florida, I can't just walk into a branch to pay it off. You'd think they'd have a simple solution--NOPE! They won't accept full payment over the phone. The only option I have is to use their app, which has a ridiculous $5,000 transaction limit and takes a WEEK to process each payment. This means I have to keep making multiple payments over weeks while still accumulating interest, even though I ALREADY HAVE THE MONEY to pay it off! This is completely inefficient, costly, and feels like a scam to squeeze more interest out of customers. Avoid this bank if you value your time and money. Their outdated and inconvenient policies make paying off a loan more stressful than taking one out in the first place.

Truist - banks - Updated May 2026

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