Just visited Rev Federal Credit Union, located 8435 Dorchester Rd N.Chas. Adrienne Payne , branch…read moremanager, teller was rude , smart mouth with attitude asked to speak to manager, she was not better with attitude issues, needs to be informed how to speak to customer!!!!

Horrible service. They can't take credit card payment on a loan... They'll tell you they can, but…read morerun the charge as a money transfer, which costs a fortune through your credit card company. Wish I'd financed with a credit union that is not stuck in the eighties.

I usually only do drive-up teller business at this location, but this trip required an inside…read morevisit. I made an advanced appointment on-line (who knew?!), so they were awaiting my arrival. Robert was very helpful and friendly. We got my issue resolved in a matter of minutes and with the greatest of ease. He offered me options from which to choose and assisted me in obtaining the most appropriate solution. There is ample parking on site and it is conveniently located adjacent to the Merchants Village Shopping Centre at Folly and Harborview Roads. Two birds, one stone. Banking, shopping, food, all in one visit. I was very impressed with this branch and its employees and will definitely be back for non-routine assistance.

They have two lanes open at the window but apparently only 1 person. It took forever! Go inside…read moreor ATM. I know it's COVID but shut down the lane if you can't staff it. Ridiculous. Going on at least 10 minutes at the window for the truck in front of me.

The Bank of South Carolina branch in West Ashley is a great place to bank. This branch is well…read moremanaged and efficient at helping with all of your banking needs. I have been impressed with the level of service here each time I have been here.

Went by there yesterday to make a deposit. Just went through the drive thru but was great to see a…read morefriend in the drive through next to me. We chatted while we waited and kidded with the bank teller. This bank has bankers involved that have been in the business for many decades. I do all my commercial banking with them after they helped me start my business over 20 years ago and do this day I always have good experience. They have several good locations and are local. And unlike other banks do not seem ripe for a merger. The bankers here were in mergers and separated from all of that and take good care of their customers. And inside this bank you go to a desk instead of the teller for many of your transactions. That is a nice option and feels much more like a hometown bank which it is.

I never got my January thru Feb statement when they swithched form Independant Financial it only…read moreincluded March and April and now Southstate says they DONT HAVE MY INFORMATION. DOing Taxes is going to be labor intensive this year. I did everything I was supposed to but now I see it never included information and I also see a $35 RTN fee that was NEVER JUSTIFIED. Southstate are crooks as I see the reviews here are all true.

My mother has had her money in this bank for over 10 years since they were first federal. shes 86…read moreand recently had a stroke she got confused and couldn't remember her email so they locked down her account and returned all the checks she wrote for her expenses this month and when we call to try and clear things up they hang up in our faces. To treat elderly depositors is unconscionable!! We are moving her social security deposits to a new bank and now we have to drive 12 hours to Colorado Springs in her weakened condition to empty every single penny out of this evil institution. I advise all of our seniors to pass this one by!!

Couldn't do a cashier's check and then tried to make me create an account with them. What a joke.read more

This Chase Bank on Savannah Highway in West Ashley is a good managed Chase branch that is…read moreconvenient when you are in the area and need to do some banking. The bankers here are very knowledgeable and take the time to make sure that you get the assistance that you need.

Compared to other South Carolina Federal branches, this one seems to be more outdated than what I…read morewould have expected, but that doesn't really matter I suppose. However, the employees at this branch do not seem to be as knowledgeable about the products that SC Federal offers and how the field of membership works as defined in their charter. One of my family members was joining through me, so I went in with them and it seemed as if they were unsure of how things such as overdraft, debit cards and mailing addresses work. On the other side, they were very friendly and nice. In the end, we're smart people and we know what we needed, so after some detailed explaining they were able to do exactly what we were asking for. Overall, I'd definitely recommend SC Federal to my friends because I also get great service and don't have any fees for using them.

I visited the establishment today and was disappointed with the service. I was greeted by Rob or…read moreBob, who seemed to be having a bad day. He abruptly took my debit card and deposit from my hand, without even offering to return them. Instead, he slid them to me. My experience with this rude and unprofessional behavior left me feeling quite unpleasant.

Synovus Bank on Folly Road on James Island is a quality bank branch that offers really good…read morecustomer service and has everything that you need for just about banking service you want. The staff here is very patient and accommodating to make sure that you are well taken care of and feel like a valued customer. I have had an excellent banking experience every time I have been here and have been able to accomplish all of my goals.

From the owner: We see potential everywhere, every day. It inspires us, gets us going, and drives us to help you…read morereach your financial goals. Synovus provides solutions in commercial and retail banking, investment and mortgage services to corporate, small business, and individual customers. Whether it's asset management, small business loans, corporate banking or personal wealth management, our financial advisors are here to develop customized plans to fit your needs. Visit Synovus today in Charleston, SC.

About two months ago, my wallet was stolen along with my main debit card for our business expense…read moreaccount with SCFU. After going through the painful process of cancelling cards, requesting new IDs, and relinking auto drafted accounts, I believed that everything was taken care of. Little did I know, the main business account card was automatically replaced to a default account with Amazon.com. This default account that we had listed was another SCFU personal account that we no longer use. Occasionally, we will deposit money into this account to cover share loan payments that are taken out of this account. I had no idea that this account was still listed as a default by Amazon.com and all purchases were through them were being drafted from this account. We had PayPal set up as the default and Amazon says they don't understand why this happened. On Thursday, March 15th we received a call from SCFU informing us that the share loan was not able to be covered due to lack of funds in the account. Upon checking this account online, I realized that since March 5th, our account had been charged 12 late fees of $36 each, for the overdrafted account. Over ten days we had been charged $432 in NSF fees and this was the first time that we were made aware of the issue. The manager said that the bank had sent out four notices to our mailing address but we received nothing in that ten day period. Being a small business, we open every single piece of mail that we receive and absolutely nothing was sent from SCFU. My wife and I have both had both personal and business accounts with SCFU over the past 15 years and you would think that after trusting this bank with hundreds of thousands of dollars, they would offer a little bit of understanding with this issue. It was an oversight on our part with the account, but to rack up 12 NSF fees in 10 days without any notice from SCFU seems a bit uncalled for and to tell me that they had sent four notices to our physical address when we received nothing is deceptive. In the end, the manager said that all he could do was refund three of the NSF fees. He also said that he would email us a confirmation of the refund which we never received. Our physical address and email address was double checked in their system before we left the bank. At this point we are about to begin the process of transferring our business expense account to Bank of America which hosts our main business account and cutting ties with SCFU altogether. This will be a huge hassle since we have so many business expenses that are autodrafted from the SCFU account. I would rather do this than to continue doing business with a bank with poor communication procedures that obviously doesn't value it's long time customers. M Whittington

Love this location! The employees go out of their way to assist. Highly recommend for you financial…read moreneeds!