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    Truist

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Truist

    Personal banking

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    1 year ago

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    Farmers & Merchants Bank

    Farmers & Merchants Bank

    (1 review)

    Who needs a neighborhood bank when the they don't treat you like a neighbor!…read moreThe Community bank that puts people first?? their slogan. I was with Farmers and merchant Bank since 2009 I switched to Capital One 360 Let me tell you why. This 4th of July did it for me. Let me tell you I'm not perfect and have had my share of mistake with my account. Typically I run my account at barebones. which makes for some scrambling to get funs in there before i get a NSF $35 fee. I check my account everyday to make sure we have the funds to cover what we might of missed. I have had a few NFS and they did charge me $35 and we asked them to waive the fee and they did help and return some fees sometimes. Some of the fees I didn't ask for them to waive because I deserved them. During the 4th of July Holiday I checked my account a usual no issues had fund in the account. I looked on Friday and i saw an NFS $35 fee. I called the bank and they said they could not waive the fee. My paycheck goes in on Thursdays and as of Wednesday I had fund in my account?WTF??? I don't think I deserved this fee. Here's the issue when in doubt the customer gets the benefit of the doubt. right? ----They don't have realtime banking ----inflexibility of branch manager (Kelly Johnson) ---- charge lots of fees. ++++Capital One charge no Over draft fees! ++++Real Time Banking The inflexibility of the manager at the Roberts Field branch needs to learn their own slogan. (Kelly Johnson) The Community bank that puts people first? Good slogan right? Well thats all it is, A Slogan!! Who needs a neighborhood bank when the they don't treat you like a neighbor!

    Truist - banks - Updated May 2026

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