One of the few places that accept my insurance. Helped me out sorting out quickcare/urgent care needs. Excellent staff and quality of care for my injury needs at the time. Schedule is quite a bit of time out for primary so do plan in advance. read more

I scheduled a telehealth appointment after dealing with severe back pain and limited mobility for 3 weeks, specifically to request an MRI referral. My original appointment was cancelled just 2 hours before the scheduled time because the doctor called in sick, and had to be rescheduled later in the week. During the rescheduled visit, Jose Ramirez called me about 20 minutes late. From the start of the call, I was repeatedly interrupted while trying to explain my symptoms. He acknowledged and apologized once, but the interruptions continued, making it difficult to communicate clearly or feel heard. I had already been evaluated by a physical therapist who recommended an MRI. After hearing my situation, Jose Ramirez agreed that an MRI would be a logical next step, but still refused to place the referral, stating it was "premature" and needed to be "documented through the hospital." He instead recommended anti-inflammatories and an X-ray. I asked directly whether an X-ray would show discs or nerve involvement, and he responded, "Absolutely not." After 3 weeks of significant pain and functional limitation, this felt like an unnecessary delay in care and a lack of clear clinical direction. The appointment felt rushed, difficult to navigate, and did not lead to any actionable next steps or resolution. Jose Ramirez was articulate and well polished like a good actor, but ultimately unprofessional and terribly unhelpful. At no point did I feel like my situation was being taken seriously or that I was receiving medical "care." Overall, this was a very, very frustrating and disappointing experience. I requested a different provider to move forward with and am actively looking to switch providers, entirely. read more

I've been going to TrueCare San Marcos since February and as of May 2026, I am quite pleased with the care I've received so far during my first pregnancy! Communication has been quite easy between me and my care team (care coordinator, midwives, nutritionist, counselor, etc). They have informed me of many programs or services that are available to me during and after pregnancy, such as education classes (breastfeeding, birth, etc), and even recommended WIC. I've never had a negative experience with the receptionists at the front desk. In fact, they were helpful when one of my providers was an hour late for a phone call appointment. Waiting times can vary at every visit; sometimes I'm seen quickly, while other times I'm waiting for a while in the waiting room or the examination room. However, it's important to note there's many patients being seen and care for at the same time. But most of the time, I'm seen in a quick and orderly manner. read more

I had a grat experince this past weekend during my physical with Miriam Hernandez. She was profesional, attentive, and made me feel comfortable throughout the entire visit. She took the time to listen to my concerns, anwered all of my questions clearly, and explained everything in a way that was easy to understand. I really appreciated how thorough she was during the exam.as well as her friendly and respectful demeanor. I left the appointment feeling confident about my health and well take care of. I would definitely recommend Miriam Hernadez to anyone looking for a knowledgeable and compassionate healthcare provider read more

PCP experience: A+ I have several health issues & my Dr. has placed referrals as needed. She's the best! Her speciality is in Senior Health! read more

This review is on my real experience with a Mammogram Examination I had last Friday on May 19, 2023 at 3 p.m. This is an updated review when I had called two different employees who work for this True Care Office at the San Marcos, CA location. These people are Katie the Women's Health Manager and also Evette who works in the Scheduling and Administration Office at the True Care Office in San Marcos, CA. I called and spoke to Katie who is the manager who works for the Women's Health Department at this True Care Facility. I received an email response back from my (2 star review) on my first review on this True Care Facility that I had written on Friday, May 19, 2023 on this Yelp website. But it was removed because I used the word a woman's chest. There isn't anything graphic in this wording. I have to explain what happened to me that date and I have to tell the truth. Anyway, I called the Women's Health Care Center phone number which was on Tuesday on May 23, 2023 at 9 a. m. I explained to Katie their manager at True Care that Maria this Alinea Imaging Center Technician she made me endure too much pain when she gave me this FREE Mammogram Exam that was on last Friday, May 19, 2023 at 3 p.m. I also told Katie that Maria was very cold and uncaring to this awful pain I had to deal with during this whole time Maria gave me his Mammogram Exam. Katie told me that Maria was very unprofessional in her behavior to me and Maria should not make these True Care Women patients go through this horrible painful feeling every day. This FREE Mammogram Exam was conducted at this Alinea Imaging Mobile Van. Katie this manager of True Care said that Maria does not work for their True Care Facility. Maria is a third party vendor. It was useful information for me to know. I told Katie I want the phone number of Maria's supervisor to complain about Maria's mistreatment of me their True Care Patient. Katie said sure and she gave me the direct phone number to the Alinea Imaging Center located in Pomona, CA. Katie also apologized for Maria's unprofessional behavior towards me. I accepted Katie's apology. Katie talked to me for (30 minutes) on the phone last Tuesday on May 23, 2023. Katie also said to me in 2 years later, this Alinea Imaging Center is going to have a new Mammogram Machine it is a 3-D Technology Machine that will NOT hurt at all when this test is given to their True Care Women Patients. I told Katie this is great news for me to hear. Katie was very caring and understanding to my issue I had with Maria's unprofessional behavior to me that day. Then Katie gave me Evette's phone number and told me to give Evette a phone call and talk to her afterwards. I said thank you Katie and then I ended my cell phone call. Then I called Evette's phone number at an off site facility at the True Care location in San Marcos, CA. I told Evette my bad experience I had with Maria from Alinea Imaging Center in giving me the Mammogram Exam last Friday, May 19, 2023 at 3 p.m. Evette said she is really sorry to hear that I had a bad experience. Not one woman patient from this True Care in Oceanside or this San Marcos, CA location should have to experience this horrible pain like I did last Friday on May 19, 2023. Katie their True Care Manager told me this Mammogram Exam is very uncomfortable and it does hurt and it is also very painful because Maria this technician wants to get a really (accurate reading) on this Mammogram Test so she tightens the machine plates really HARD and she doesn't care if women are in a lot of pain. I will not take this Mammogram Exam next year. I will just do a self-examination in the comfort of my own home. It isn't worth the pain that I will have to experience next year. I don't care if this Mammogram Exam is FREE. I learned that receiving something for FREE is not always a good thing. You basically get what you pay for. I had a really bad experience when I had taken my FREE Mammogram Examination from Maria this Imaging Technician who gave me this test it had taken (30 minutes) for her to complete this Mammogram Exam on me. It was very painful pressure to my upper part of my body and I felt like I was going to faint because I was in so much pain I couldn't stand the pressure that was applied to my upper part of my body from Maria this Imaging Technician. Maria needs more professional training in the way she operates this Mammogram Machine and Maria should have prepared me for this Mammogram Exam by telling me ahead of time that I will feel very uncomfortable and I will also be experiencing a lot of pain during this Mammogram Test. Next year, I will Not take this FREE Mammogram Exam because it was too painful for my body to endure. Also my Mammogram Tests are always a Negative Reading. I have never had a Positive Reading in these several years that I have taken this Mammogram Test. I will be fine. read more

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I have been going to True care for years. I love that everything that you need from dental to chiropractic to acupuncture is under one roof . All the nurses are absolutely amazing . Along with my primary care doctor Jose Ramirez. I always get plenty of time with the doctor and he always asks if there's anything else. I highly recommend True Care for your medical needs. read more

My wife is trying to get an appointment and the person scheduling thinks he is a doctor, telling her that she needs to go to the hospital, when thats why she is calling to see a doctor there, it almost seems they want to deviate traffic to the hospital I dont know why they dont just do their job for scheduling. At least a phone call from doctor. Getting tired of this. It happened to me several times and my wife too. Person on the scheduling Eleazar read more

I'm doing this review in behalf of my mom since she told me to leave a review about Dr. Smith of San Marcos Dental. For her "he is the BEST!" He considers patient's comfort! My mom went to True Care Dental to get a new dentures since her current one has chipped upper front tooth and lower one was kinda loose because of bone loss. When Dr Smith examined her gums, he said if he will do her a new one, she will have the same problem because of her bone loss. He explained the pros and cons of making new dentures. So my mom accepted what doctor advised and Dr Smith polished the chipped upper front tooth perfectly. Seemed nothing had happened on it. Mom was extremely happy with her visit with him. She highly recommends to see Dr. Smith if going to see dentist at TrueCare in San Marcos read more

It took 2 calls and over an hour on the phone to get an appointment a month away. The woman was more exasperated than me.

I have been a patient at TrueCare for over 15 years, and have nothing but wonderful things to say about the clinic, and my personal care. It is a rarity if I have to wait more than 5 minutes to be seen. I am currently seen by Dr. Izabela Witczak who, in my opinion, is a very caring and thorough doctor who explains everything as she examines me. She is also very pleasant and kind. BUT, I will say this .... it is difficult to get in to see her on an on-call or emergency basis, as she is booked months in advance. I also see staff in the Behavioral Health Department, and have found everyone there to be sensitive and caring. Clara, at the front desk is amazing! She is always professional and friendly, greeting me with a smile every time I go there. I LOVE HER!! Carlos is also extremely good at putting patients at ease with his friendly disposition and professionalism. My doctor there, Dr. Tong, is very kind and knowledgeable in his treatment of me. The exceptional care shown by the employees and physicians at TrueCare is IMPERATIVE for the well-being of patients, especially when there is something worrisome going on healthwise. I am very grateful to be cared for by these amazing individuals on staff at this facility. read more

Their wait times over the phone are ridiculous. Only 6 calls ahead of me and I'm still waiting for over half an hour? I tried calling both this morning and afternoon with no progress. Who knows how long it would've taken them to answer, I didn't bother waiting anymore than that. I don't see that they're hiring a medical receptionist at their office other than a temp so I don't understand how they could possibly be "fully staffed" other than if this is their poor expectation of "quality care". read more

I went to QUICKCARE for a stomach issue. This is the second time I receive care from QUICK CARE, and within a week, I was feeling good TRUE CARE is THE BEST!! Caring, and doctors thoroughly examine you! Thanks for your excellent care. Take care and stay SAFE! God bless Stella read more

I love to see my Acupunture & Chiropractor doctors because they're great ! I like to see Dr . Carra because she's caring & & my chiropractor Dr. Trainer does very well his job. True Care is a perfect place to go for senior like me read more

If I could leave zero stars, I would. I normally go to the Mesa Drive location. I was given a paper that I was told that I could call a nurse 24/7 for advice if I wasn't feeling well and didn't want to go directly to the emergency room. Well, since I didn't have the direct 24/7 line (I called the number at 6:02 pm on a Sunday) which is the same number as the Mesa dr location, and I was able to speak to somebody during the closed hours. But Boy did I get the cold shoulder. I explained that I had a fever and I'm 30 weeks pregnant. I have chills. I'm having a hard time breathing, the guy on the phone was the most uncaring person I have ever dealt with at truecare. I originally told him I could not get up to find the paper with the emergency number because of how bad I was feeling, and that I was sorry I called the wrong location (literally the numbers are the same!! I didn't have any Other way to connect to Mesa location) and that I'll try and find the strength to get up and find the paper. This man literally said OK and hung up. It's my fault for not asking for the number directly but any person with some compassion would think, let me help this person connect over the phone to where they need to be. Sir, I hope the day you need some help that someone treats you well and it opens your eyes to be a little more kind. Update: after a bit over an hour I was able to get up and grab the paper with the emergency number, this number is directly under the number I called, this man could have easily transferred me, he knew what I needed. He should not be working at a women's health center treating women like this. read more

TrueCare San Marcos - Medical Centers Near Me - San Marcos, California

They left the comment below. I reached out and no one ever called to listen. I discussed with other people that have had similar issues as my mom. They stated that after ER visit, their doctors were able to take immediate approach with the OB and do a biopsy on the polyp, as well as a hysterectomy after finding out that the polyp was cancerous. In my mom's case, true care waited 2 months because they didn't have anything available, which led to my mom having a high grade cancer because we didn't take out her uterus in time. These people should not be trusted. Very upsetting! read more

This is why Clinics get bad reputation!!! I walked in today at 4:31pm Quick Care and the receptionist told me that they couldn't see me because they were done for the day !!! It's 4:31pm what do you mean you are done for the day ? The website and the operators at true care told me the clinic is open til 5pm . This is how unprofessional and rude these people who work at True care are - the lack of integrity to service the people- as healthcare care providers!!! You should be ashamed of yourself doctors / staff members at this San Marcos Quick Care clinic!!!! I hope HR is reading this so you can write every single one who has failed to do their job today at Quick care! read more

Run, DONT WALK away from this facility. They are incompetent, do not hire professionals or Doctors for that matter. They discriminate, and withhold patient care and do HARM to their members. I had a doctor in Murrieta that I loved, and was forced to give him up, as my insurance switched from ObamaCare to MediCal. I had to go with someone in my area of California known as North County. I went with Trucare out of San Marcos. First off, I am Jewish, and my lastname gives it away. I was given an Arab Doctor. I need to be honest, I do not care, but every Arab i have encountered has shown disdain for me as JEW. Not a good Idea, but he was competent at first but ignored my sentiments that I was Anxious, not Depressed, he lumped me in and prescribed me anti depressants. I am not fucking depressed, I get anxious and suffer from Extreme Hypertension. So he prescribed Clonidine .3mg. I heard later that not only is this drug not used anymore, it is extremely dangerous. Well I took it as prescribed, then ran low on it and put in a Refill request, which was not responded too. I had the Pharmacist, personally call his office, no response, and I was forced to go without the medication for a week. On Dec. 17th, 2024, I had a mild heart attack after my BP soared to 232/119. I was told I was lucky I didnt have a stroke. I later found out, I had that too.. The doctors at Scripps Encinitas told me that the lack of taking the clonidine, was the reason for my blood pressure spike, I found out that the reason why my Doctor at trucare, did not respond to my refill requests was because he "Quit" and I was supposed to be assigned a new doctor, but that didnt happen. "You fell through the cracks" is what I was told. Well, then I was assigned a nurse practitioner, Reynaldo Hacinas, who is not a Medical Doctor. I had to get a Psychiatrist, Psychologist, a Cardiologist through Trucare. To date, I have NONE of these. They thought so much of me as a patient, that they assigned me a cardiologist with an appt. 3 months out. A psychologist with an appt. 5 months out. I complained to my Doctor/Nurse, who was able to get me a Psychiatrist. Then, hurting for money, I asked the Doctor to fill out a form so I could get General Relief from the State. As I was told by the REAL DOCTORS at Scripps to get plenty of rest, and sleep. So I asked for my Nurse Practioner at Trucare to fill out a form so I could get a whopping $221 from the State of California per month while I recovered from my Heart Attack. I still suffer from Extreme Hypertension and Anxiety and I lost my Beautiful French Bulldog during this process, as I could no longer care for her. I surrendered her. My bullshit Nurse Practioner, refused to fill out the paperwork to get a little disability. He said he was not a proponent of getting something for nothing and Oking me for not doing any work. He asked me, Can You pick up a Pencil? Can You Drive? Then you can work, he then filled out the form that said, I am eligible for full GR Work Duty which is "Freeway Trash Pick Up, Lifting Boxes, Gardening Or Highway/Beach Clean up. Patient will be required to walk long distance, stoop, bend and lift Heavy objects". You know, just what a person with High Blood Pressure and who just had a heart attack and was surprised to find in my MRI of my brain, that I also suffered a stroke. I am surprised this POS didn't order me to start smoking and drinking, just to make it a little more challenging and to really exercise my heart and brain. Fucking idiot Nurse Practitioners, should not have patients! His denial of my limits, because of his personal Bias is a Crime, it is a violation of ones rights. He also did not fill out the form for over a week, I missed my State of CA. Health and Human services interview for General relief deadline, even though This POS said he would get it filled out on Jan 28th. He didnt do it until Feb. 4th, too little too late. Plus, His mocking me, as not being able to lift a pencil, does not constitute subjecting one to Highway Trash pickup and Highway landscaping, which is reserved in part to those who have committed Felons, and Serious Misdemeanor's. I am going to ensure this POS does not become a doctor, he already violated the hypocritic oath of doing "NO HARM" and violated numerous sections of The Nursing Practice Act located in the California Business and Professions Code. My Dog Died too, I am so despondent, I can no longer see a way forward! read more

Pediatrics is amazing and I'm so sad to leave because we're moving 9 hours away. Dr Carolyn Quintero is an amazing pediatric. She showed so much love and care for my newborn who is now an infant. From the very first visit we would go over her growth. Resources and support for lactation never lacked. Thanks to Carolyn and her team I've been able to breastfeed my baby. Also when my baby got a cold or when I needed to have my baby seen urgently all the doctors were so supportive and happy to see her. Always reassuring my worries and guided me on how to care for my baby. read more

THESE PEOPLE ARE SO GROSSLY INCOMPETENT THAT IT'S BORDERLINE CRIMINAL NEGLIGENCE! My domestic partner is a psychiatric patient here and he constantly has a hard time getting his prescriptions refilled every month in the behavioral health department. The original doctor he was seeing retired. The next one quit after just a week working there. Both his primary care physician and a therapist we saw for a little while transferred out. It really goes to show how horrible things must be running behind the scenes of this facility if they can't even keep doctors working there. After the latest doctor quit and next appointment with them cancelled, my partner was told everything such as his prescription refills would still be taken care of and there would be no interruption in his care. Not being able to get his prescriptions filled when he runs out and needs them sounds like an interruption. They only ever want to do everything over the phone now, except most of the time his phone appointments get cancelled at the last minute. And whenever he tries to call them he can never get an actual human on the line. Doing anything on the internet through their website is completely useless. During the latest debacle, since my partner was at work, I went down to the clinic in person to get them to send the refill orders to the Rite Aid pharmacy we go to. I can't believe there was no supervisor in charge there I could talk to because it seemed like the receptionist was just going through the motions of acting like she was helping in order to make me go away. All she did was find out from my partner which meds he needed and called the pharmacy to make sure they got the refill orders and to start processing them. I stopped at the Rite Aid pharmacy we use on my way home and they said the prescriptions were being filled except for one because they didn't have a refill order for it. Needless to say, NONE of them got filled until the next day. However, turns out they now couldn't be given to us due to not having a doctor's release authorization. TrueCare didn't make sure to send and include that, and Rite Aid made no effort to get it before the weekend when there'd be no doctor in the office at TrueCare for them to talk to. When are these people going to realize that people's health and well being of their livelihoods don't run on a 9-5 Monday through Friday schedule?! Now my partner has to go without his meds for however long it'll take to get this sorted out. Not to mention he also started a new job recently and will probably have trouble doing it without them which could jeopardize his position and then our income. For extra fun, we found out that the one prescription Rite Aid didn't have a refill order for was because it was flat out denied. Which means some doctor at TrueCare with a stick up their ass arbitrarily decided to stop prescribing it and take my partner off of it without even consulting him about it with the courtesy of a phone call. When you take a psych patient off of a benzodiazepine and make them go cold turkey, you're putting their health and possibly their very life at risk! I will definitely be filing a complaint about all of this with CDPH (California Department of Public Health) and open an investigation into them if that's what it's going to take in order for them to get their act together! read more

TrueCare San Marcos - Notification saying a Rx refill was denied. A doc at TrueCare arbitrarily decided to stop prescribing it w/o consulting the patient first. - Medical Centers Near Me - San Marcos, California

This place incorrectly administered a vaccine to me. Caused my arm to die. For 1 year they tried to pretend they did nothing to me. Turns out it was SIRVA, caused by by injected incorrectly. Causing Bursitis, and left untreated by TrueCare and their incompetent staff. Became Stage 3 Frozen shoulder. They do not provide stitches? The only thing they do is run a ponzi scheme with tax payer money. Called today for stitches. We do not do stitches. I have filed formal complaints with the state. These people are incompetent and corrupt. read more

Jason Trainor is hands on the best chiropractor! In all my years of chiropractic care his methods and techniques are by far on spot! My aches and pains from everyday life are released after an adjustment from this miracle worker. read more

My wife scheduled an appointment with midwife Jhaleh Kousari and had to be a month in advanced. She finally walks in today for her appointment, then the nurse and front desk told my wife that the midwife was running 40 mins late! Completely disrespectful and unprofessional. This place has no remorse for their patients because if you try to reschedule you have to wait another month to book it. You guys should be ashamed of yourselves. Shut this place down. TrueCare? More like FalseCare read more

Great quality care. I have a psychiatrist and psychologist with True Care that are both excellent doctors. I also have a general practitioner with true care and everything is going well. Thank you read more

I was told in April that the xray machine was down and they sent me to valley radiology which was a joke in itself. Now in December they tell me the machine is still down. WTF. I'm glad my Medicare kicks in next month so I don't have to deal with this shit show anymore. read more

You will wait a long time and move might get charged for services not received. Don't come here. Corporate medicine doesn't work for us.

I been going to this clinic for over 30 years. i got to admit the front desk staff is not the best, Doctors are great though, but the last two times I try to get seen for a concern I had I was declined to be seen, i took time off work and I was told by the receptionist that most likely the doctor wasn't going to see me ? even though I had made an appointment a month before. I was a little disappointed. read more

If I could give this a 0, I would. This Clinic does not help. The staff is rude and they pretty much leave you helpless. I've tried it various occasions giving them a chance but they keep letting me down. I highly recommend you get prenatal care elsewhere as they rarely do any testing, or ultrasounds. I had a problem with my pregnancy and due to lack of testing I didn't know and I lost my baby. And they fail to admit it, even after that they have no considerations for me. The hospital did tell me it could have been prevented if I had the prenatal care I needed. Also Jhaleh Kousari, a midwife... terrible. She won't even listen to you much less your concerns. Interrupts you when you're trying to speak. After my C-section I said not anymore and had to have my midwife changed. read more

I was at San marcos Clinic to Visit Dr Aarthi Malhotra for a few times now. Most of the times I had to wait more than 30 min even to be called in for our appointment and over all 1 1/2 to 2 hours for the pediatric appointment. Kids get very impatient for the visit to complete. I am at the edge of changing the clinic now. read more

This companies scheduling, and phone system are good reasons to dump them.. I've spent hours on hold trying to get the simplest of things done. They screwed up a phone appointment, and put it on the wrong day. Trying to get through to keep it going has been a nightmare. We were assigned a PCP. She's quitting at the end of the month, and we can't have another PCP at the office 1 mile from our house. That same person blew a phone appointment at 1;40, and I've been on hold trying to get through. They called, we had a bad connection,, so I asked them to call me back. Maria never did call me back. I've been on the phone for half hour listening to shitty elevator music, when they say no one is in the q. Actual rating is 0. If I get an answer.... Still on hold. Michelle answered. So the PCP has no direct line. So the answering service has to send a message to the PCP, and can't connect us. What bull.... read more

If I could give them 0 stars I would... This place sucks! The only reason why I came here was because of the close proximity to my house ... It's seems that every time I come here there's always something - I've been left and forgot in a room waiting to see a doc., given wrong appointment times, and today there running over one hour behind on appointment... if it wasn't for the fact that this is my last appointment before giving birth I wouldn't be sitting her next to a lady with her 5 kids using the waiting room as a playground... Irritated AF with this place... Don't recommend at all... especial if you have private insurance like me take your time and research for a more professional office. read more

Glad I took the recommendation of a friend and came here. I was able to get in next day for an appointment. Dr. Alvarez and the rest of the staff were polite and professional. It's clear there is good training and communication. I appreciated the thoroughness of my first visit, I did not feel rushed and felt the doctor took as much time as was needed to answer my questions and provide advice. The waiting rooms, exam rooms, and lap area were clean and most had kids toys or books available. I did visit first in the morning and there was not a wait, but I cannot speak to a later appointment. Also, the pharmacy took 20 min (maybe 25?) to fill my Rx and was not entirely busy, also seemed they only work one at a time. Would recommend to anyone seeking a new or back up primary care. read more

Dr Shayna Walker has been taking care of my specials needs daughter for over a decade. Dr Walker is the best!!! She's most compassionate and the epitome of professionalism. read more

Do not go see Sara Dabirsanzani for a dentist. She is very angry, and she does not care about people. We have had a very negative experience with her. read more

Bad customer service. All staffs are not helpful with attitude. Wish there are more health care services in north county, that my parent can go besides this place. read more

Don't recommend. Terrible care for women's health and building treatment plans to actually fix health issues. The provider Katherine I was seeing wouldn't even listen to me and was total waste of waiting over a month to get in to her. The front desk has absolutely no communication with providers and miscommunicates to patients about everything (prescriptions/tests/appointments). Go somewhere else. read more

two years on now and still getting worse. sit on hold for hours, leave messages that NEVER get returned. this place is a joke, nothing about it should be described as "care". do yourself a favor and go just about anywhere else. read more

I've been with True Care for the past 5 years and I feel confident putting my health In their hands. This year I started seeing Dr Lynda Ariella and am so pleased and grateful with the outcomes so far. Thank you True Care! read more

My problem at NCHS center time. If we have appointment we need to wait mor than hour to see the doctor. Today I have appointment at 4 I went inside at 4:30 and I saw the doctor at 5:12. My visit it took less than 5 miunts. It's long time to wait more than hour to see the doctor for 5 miunts. The other day they forgot me inside the room. They forgot they have a patient inside the room. read more

They're called "TrueCare" now. I don't know if it's new management, a whole new company, or just a rebranding, but so far I've been there multiple times for both medical and dental appointments, and EVERYONE I've interacted with has been pleasant, friendly, informative, and a great experience overall. Just today, for example, I was visiting Matthew Meador, DMD for a cavity filling. He and his assistant, Jaime Castillo, RDA, not only did an excellent job on my tooth, but also made sure I felt comfortable the whole time, answered all my questions, and got the job done swiftly, smoothly -- and most importantly -- painlessly! I used to fear going to the dentist, but after going to TrueCare Dental, I'm actually not afraid anymore. :) The medical side has been great too. Doctors, nurses, assistants, receptionists, everybody there has been a very positive experience so far, start to finish. No complaints at all. I always feel like I'm in good hands when I'm here. And I never feel rushed by the doctors or nurses either. I know they've got appointments after me, but when they're with me, I feel I have their full, undivided attention. They listen to my symptoms and needs, understand what I'm describing, and discuss possibilities and next steps. Keep up the great work, TrueCare. The staff has been excellent. Friendly, professional, competent, present. Great job. 5 stars. Thank you for making medical and dental visits such a pleasant experience. Also: I *love* their "MyChart" online system they have. I can log in, view test results, doctor notes, upcoming appointments -- everything. The appointment reminders by text message is helpful too. read more