I have purchased multiple parts from this auto recycler. Both experiences were GREAT!!! I needed 2…read moredoors for my Jeep, they had the exact color and model I needed. Did NOT gouge me on the price. Second purchase was a complete bed for a Ram Dually. They knocked off some $$$. The best part was they accepted several payments for the purchase. The Chinese Communist Party virus (Covid-19) hit our budget hard and Ethan worked with me. When I came to pick up the bed, they loaded it on my trailer and secured it. These guys are ethical and fair. I drove a round trip of 250 miles to pick up my parts. It was worth the trip, totally.

From the owner: Welcome to A1 Auto & Truck Recyclers, your trusted partner in automobile salvage, located in the…read moreheart of Penrose, CO. We specialize in providing high-quality recycled auto and truck parts to help keep your vehicle running smoothly and affordably. With a commitment to sustainability and customer satisfaction, our expert team ensures you find the right parts for your needs. Whether you're a DIY enthusiast or a professional mechanic, A1 Auto & Truck Recyclers is here to support you with an extensive selection, exceptional service, and eco-friendly solutions. Drive green, save greenâ€"come visit us today!

Great customer service, easy process to take delivery and they were a LOT less $$$ than the shops…read morein Colorado Springs.

Don't recommend working there. I was let go without any reason and got denied unemployment. I found…read moreout the reason through unemployment not the company, and it was things I was given permission to do, like using my phone for work because the provided laptop was unreliably slow. I was cussed out first thing in the morning by Ryan Lawson about wearing a jacket that he didn't like in the parking lot in front of many workers. I was not made aware that the thin jackets provided were a mandatory part of the uniform until that day. I got called a fashiest fucking lumberjack because I had a plaid coat on. Always caught attitude from the women on the front end. Every time I went to Gary for help, he would tell me to just handle it with no advice how to. Gary even told me to tell a customer that would come in every day that we had to stop talking because it wasn't making a sell. I talked to the customer, and it backfired on me because I mentioned Garys name. lots of eggshells there. Make sure you check your machines before making a purchase because I was always advised to sell defected units and hope that the customer would notice the issues and bring it back under warranty for repairs. They don't repair them before selling, and the sales rep is not allowed to mention any defects. Very unprofessional.

I went in for what I thought was alignment issues, but the service team said it was bad tires…read more Being that I know nothing about cars, Keith and Jon explained everything to me. The whole service team was superb. The new software is awesome, it keeps you in the loop from your mobile. I can't say enough about Keith and Jon, they both made sure I was taken care of b4 my road trip home to MS/GA. I trust them with my vehicle. When I return in a few weeks, this will be my go to place for all my vehicle needs... Awesome job team. Oh, and smiling Scott was a true costumer service expert! There was a guy, that made sure I was comfortable by offering me bottle water at every visit. No matter what kind of vehicle, these guys can help.

My fiancé and I visited the dealership Saturday morning after finding a car we were interested in…read moreon Carfax. We arrived around 10 a.m., took a quick test drive, and quickly decided we wanted to move forward with the purchase. From that point on, our experience started to decline. We began working with the finance representative, Jason, and felt that we were not given the level of service we expected possibly due to our age. Although the dealership was small and not busy at the time, we spent several hours waiting with little communication or sense of urgency. We understand that buying a car can take time, but the process felt unnecessarily drawn out. When we finally sat down to review payment options, we noticed discrepancies in the paperwork. The taxes listed were higher than expected, and Jason initially claimed our car insurance was not valid. However, the documentation we provided clearly showed that it was he simply had not taken the time to review it properly. By 4 p.m., we completed the payment review and I wired the down payment. Since it was late Saturday and banks were closed Sunday, we understood there would be a delay in processing. On Tuesday, Jason attempted to contact me while I was unavailable and called multiple times within a short period. Before giving me a reasonable chance to respond or even contacting my fiancé directly, he went as far as calling my fiancé's military leadership. This was extremely inappropriate and unprofessional. Shortly after, I learned from my bank that the wire transfer had been refunded, minus a transaction fee, even though I had already paid one. When I contacted Jason, he was not helpful in resolving the issue and instead placed urgency on fixing the situation without offering solutions. My bank suggested the routing number may have been incorrect, which is concerning since that information was provided by the dealership. Jason dismissed this possibility and incorrectly suggested it could be due to an "international bank." Overall, we are extremely disappointed with the service we received. We felt overlooked and disrespected, and at times, unfairly judged due to our age. Regardless of age, all customers deserve professional, respectful, and efficient service especially when making a significant purchase. To add to the experience, the car itself was not properly detailed. We would not recommend this dealership based on our experience.

We were in Canon City to check out the Royal Gorge traveling with our Alpine Coach and towing a…read moreJeep Grand Cherokee. When we left Denver we could not lock the Jeep or operate any of the power windows. We contacted this dealership to see if they could help us in the two days we planned to stay in the area... They couldn't have been more helpful! Took vehicle in at 8:00 am the next morning and they took two hours to have the Jeep all repaired! Brandon was extremely helpful and his father, Brian, drove my husband back to our RV park 12 miles out of town and then picked him up later to settle the bill. It was a lot less $$ than we anticipated! Would highly recommend this great team!

Horrible Place....My vehicle ended up with body damage and with even more mechanical problems!…read more money and prescriptions were stolen! Filed a complaint with authorities and they told me I was not the only person who had problems!

I had them carbon fiber wrap the side scoops on my mustang and put a couple of decals on my hood…read more They did an awesome job. It looks great and adds to the look of my mustang. Thanks, Creative Auto in Pueblo, Colorado.

Creative auto completed paint correction and ceramic coating on my Toyota 4 Runner. They did a…read moregreat job on my truck! A bolt for the roof rack got stripped and they ordered a new one and had my truck a little longer. They threw in a window tint for my front windows which was so nice. I'm out of town so I have to plan coming to Pueblo. Nick sent me a video of the ceramic coating which was super cool. I am so pleased with the job they did. I'll take it back in a few months for a detail. They were very professional and communicated well with me.

Jeff installed leather seats in my 2019 RAM 1500. Straight up - super nice guy to work with…read more Communicative and always answers the phone. Best price on the install between the Springs and Denver. Thanks Jeff!

They weren't the cheapest bid for installing a convertible top for my Toyota Solara, but they had…read morethe best reviews. Of the four bids I sought, Rocky Top Upholstery never bothered to respond to their online quote request form, Timberline couldn't do the job until a month later for the same price as Auto Installs, and Custom Design Upholstery never responded when I asked a follow-up question about their bid). They were, however, within $50-100 of the other bids, so they're competitive, and they responded to every question I asked before proceeding. I asked them to do the job on a Friday phone call, and they were able to start the work the following Monday. They estimated two days' work, and that was exactly what it was. The installation they did is fantastic, and perhaps even better than the original Toyota factory job; rain dumped on us today, and not a single drop leaked from the car top! Totally satisfied.

Staff here is always friendly. I tend to go for items that almost always seems like a challenge…read more But we always find what we came for. The store for a small town is a good way to know others and find good deals. They have mostly what their sister company Ace has including paint and random household goodies. I've never had a problem here, and when you have that confused look, help is there. Recommended? Yep. I have no complaints about the place and will always check there first.

Now an Ace Hardware after TrueValue's Corp. bankruptcy…read more When a TrueValue, I tried to give them business before going to Ace in Canon, despite a smaller inventory. I prefer businesses local business to my Penrose home. I have spent much since locating to Penrose 5 years ago. With the Ace transition, I had hopes to do more spending here. However, not honoring a $5 Bday and $5 Ace rewards cards because it was based on Canon purchases just cost the store thousands in purchases from me. I could and would have been willing to change my home store, but was never given the option. Frankly, the travel time is so close, Ill just go to Knecht Ace in Canon. Apparently, customer loyalty means nothing. Folks at Knecht have always been nice to me, so they will get the bixlz as I continue my house remodel.... a kitchen, bathroom, and a shed rebuild. Canon can supply the plumbing, screws, nails, lumber, fixtures, tools, blades, bits, hoses, wiring, etc. Treasure that $10 saved. Invest it wisely!