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    True Pro Roofing

    5.0 (1 review)
    Open Open 24 hours
    Updated 3 months ago

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    1 year ago

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    Gage P.

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    The Brothers that just do Gutters

    The Brothers that just do Gutters

    1.8
    (5 reviews)

    This company is very unorganize, and does not accept responsibilities for their own mistakes…read more A couple of months ago we decided to renovate the exterior of our home. So we decided to get a few quote, including the gutters. One of these companies was "The Brothers that just do Gutters". The sales rep (tech) came out, was very professional and had a quote very quickly. At the time we asked for white guttes but soon after he left we thought it over and changed our mind to black gutters. I called him right away with the change but n mind and the tech told us it wouldn't be a problem since nothing had been ordered. When we received the final quote, it had the entire order as "white" materials listed. However, at the bottom of the quote it had an entry that read, "Customers Note: This agreement is for black gutters around the entire house please call me to schedule". I spoke with the tech and he said, again, no problem, it'll all be black. So I signed and paid my deposit. Between the time I signed and got the schedule work to be done, there were a few times where they tried to schedule me without me requestlong. Which I attributed to lack of communication between the front desk and the tech, whom I had called several times to tell him to have the front desk stop scheduling me without my request. Finally the message got through. Fast forward to the time of work, the crew showed up as scheduled while we were at work but I noticed on the security cameras that they had unloaded WHITE GUTTERS! I called the manager and told him they had the wrong color, I sent him the work estimate, I pointed out the "Customers Note" and he dismissed it because the rest of the quote said white material. So for me to get the material in black I had to pay an additional $200.00. How is their mistake, the fact that maybe the tech didn't point out the statement or that purchasing didn't read the contract in its entirety my fault!? I do not recommend this company because they did not have the decency to face their mistake, and accept the responsibility that that they lack communication between themselves.

    This company is truly awesome! Everything from great customer service-quality of…read moreworkmanship-superior communication and showing up to work on time. We have used them twice and extremely happy with them both times. HIGHLY RECOMMEND !!!

    A#1 Seamless Gutter Solutions

    A#1 Seamless Gutter Solutions

    3.2
    (59 reviews)

    FAILED TO HONOR WARRANTY! I had some gutters replaced and one of the reasons I went with A-1 was…read moretheir website claim of "satisfaction guaranteed" (important note: not in writing). They also have written on their estimates: "Lifetime warranty on leaks/7 year labor/20-50 year manufacturers warranty." Their price to replace ~30 feet of gutters was reasonable and they were very friendly. After several years my gutters began to leak at the seams (disappointing but not too big of a deal) but then water began to overflow at one of the sections, creating a waterfall type effect during hard rain. I called naively thinking they would come out and fill the leaks and fix the overflow issue, but they were reluctant to do anything. They first said the leak was because they weren't cleaned regularly (they are 30 feet high with no trees above them), but when they came out to look at the waterflow issue, they stated that what was needed were wider gutters to replace the narrower ones they had initially installed. The cost to "fix" this was ~9x what I had originally paid. When I pointed out the absurdity of this "remedy" to my solution, they did not follow up (they had been calling weekly to let me know about their financing option). Looking back, they were never interested in fixing anything, just angling for more business. In fact, the person they sent out was not even a repairman but the guy that gives estimates. I now have to replace gutters that they replaced-the rest of my gutters are all fine. Incredibly disappointing.

    "Amanda told me the 'lifetime warranty' may not apply in certain storm-related situations (such as…read morebeing within a certain distance of a named storm), which, based on my understanding, could limit coverage soon after installation in Florida. On my prior home, the gutters leaked at the seams from the time they were installed. I was also told by the President/owner of a Premier bay area roofing compmay that they previously used this company as a subcontractor but stopped due to reported installation-quality concerns and refusal to fix issues."

    True Pro Roofing - roofing - Updated August 2026

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