There are good people and there are bad people. Then, in a category all on his own, you have Ron…read more An angel on Earth. Ron's #1 goal is to be helpful and he has gone above and beyond to be exactly that. I've actually never experienced customer service quite this great. You'd think I work for him writing a review this glowing, but in all reality - I just want the nice guys (and gals) to finish first in life. Ron is certainly more than one of the good ones. Screw the bullies and shoddy contractors who upsell you items you don't need. Call Ron. He doesn't have a bad bone in his entire body. You WILL get good service...if he has an opening in his schedule.

Super nice guy with a broad knowledge base and great skill set! He fit me in for a repair during…read moreThanksgiving week, which helped save our holiday! Will definitely use in the future!

They professionally installed a new transformer for a doorbell camera that needed a higher minimum…read morevoltage than the older one. Radin Electric had to trace down the transformer which was hidden in a drop ceiling in the basement because we had no clue where it was and replaced it. Once it was replaced not only is the camera functioning again but the doorbell is much louder than what it was previously and no we can hear it in every room. The electrician is extremely knowledgeable!

After an inexplicable loss of power to just a few outlets on two floors, and troubleshooting…read moreeverything we could think of, we finally decided to call in a pro. Tom and Sam were very knowledgeable and friendly. They discovered that our house had been wired in an inexplicable way that only became exacerbated by whomever did the basement remodel before we bought the house. They ultimately pinpointed it to a faulty outlet that I had changed a couple of years ago that just couldn't handle the load of all that was being run through it (something like ten other switches and outlets). There was actually some melted plastic on it. They also offered other tips to make our home safer and were very careful to clean up everything. Great team. Great technology. Reasonable prices.

Called and Jesse was dispatched to help solve my problem. He was great! Completed the work and…read moredid a great job! I've worked with him before, as well as with Garrett, whom I followed to Tri-County. Best team ever!

I had a malfunctioning fluorescent ceiling fixture. I explained the problem on the phone, and he…read morethought the ballast was the problem. It would cost about the same to get a new fixture, so I bought a new fixture and installed it myself. I appreciated getting honest advice, so even though I didn't need them to install, I recommend them highly!

Quality work and speedy service. Was able to get service the same day, I needed it…read more Will use them again!

Holsey Electric is a joke -- and not a funny one. Johnny…read morerolled up through my Choice Home Warranty because my basement outlets were dead. Two hours of poking around and the man had nothing. Then the real show started: my wiring was "all wrong," the entire thing had to be ripped out and replaced -- oh, and wouldn't you know it, that's the part my warranty doesn't cover. But lucky me, he had his business card ready in case I wanted to pay him directly for the job. I threw him out of my house. Twenty minutes later a competent electrician from a different company walked in and had the actual answer in 15 minutes: one bad outlet. He swapped it. Everything works. Let that sink in. Two hours of "expert" work vs. fifteen minutes and a single outlet. He either has no business touching a panel, or he saw a homeowner he could scare into a fat rewiring job and tried to pocket the work himself. Maybe both. Do yourself a favor -- call literally anyone else.

Richard was the consummate professional, with more than 30 years' experience and boy does it show…read more He did a complex electrical job at my Cincinnati home for a reasonable price, and was so easy to communicate with. Great appreciation for his technical expertise and work ethic. Can't recommend highly enough.

We needed a spa panel installed for a new hot tub. Watson's recommended calling Prewitt Electric…read more Richard was great. He was able to stop by, assess the project, and provide an estimate. The price was reasonable. Richard asked that I call him when Watson's provided a delivery window so he could be at the house at the same time. So, I was sure to call him with the window as soon as Watson's let me know. Richard arrived 30 minutes before the delivery window. He was a bit of a magician running the electric from our garage through our finished basement and outside without damaging any drywall. Richard did great work and left no mess. I highly recommend!

We had an issue in our home, and they were able to perform same day service to fix our issue right…read morethe first time. The service was thorough and efficient. The technician, Carl, was very trustworthy with great communication throughout. We will go to them first for any future electrical needs we have.

From the owner: Customer satisfaction is our primary goal. We've worked hard for our reputation of being one of the…read morebest, earning an A+ Rating with the Better Business Bureau and being featured as one of Cincinnati's premier electrical contractors. We are a fully licensed and insured contractor. All of our electricians possess years of on-the-job experience in commercial, industrial, and residential services. Not only that, they're also industry certified and committed to keeping up with the latest advances in the field.

I was charge $1400 to have my sump pump replaced (a 20 min job). When the technician was at my…read morehouse he mentioned the total charge as I had not received a quote from the company. I commented that $1400 seemed pretty high. He pulled up the cost of the sump pump on his device. The sump pump the technician installed was $350. He said that if I provided my own pump I would be charged $600 to have them come out and install it. So, my question was, what are the additional $450 for? I am ok paying it, if I know what I'm paying for, but the information from the technician just wasn't adding up to the full charge. I reached out to Five Star to ask for an invoice. It came with a one line summary of the total cost of the work. I asked if they could please send an itemized invoice and explained the reasons I just mentioned above. After a bit of insisting, they forwarded my request to the manager. This was his response: ---- Hi Veronica My name is Garrett and I am reaching out to you regarding a sump pump we did for you on Sunday. I understand there was some confusion about the charges, I am here to help! So as far as a full breakdown goes, We pay around $350 -$400 for the sump pumps, and labor comes in right around $600. The remainder of the charge goes towards our 1 year workmanship warranty, administrative tasks such as tracking, scheduling and being a support system here for you if anything were to happen with it. We stand behind our work 100%. All of our pricing is flat rate, so breaking it down can be challenging in the sense of the charge does not change if we ended up taking longer to install the pump for you. We do it this way for the customer experience, as some plumbing companies do charge per half hour or hour, and can exploit the consumer by 'taking their time' so to speak to run up the bill. We always try to be transparent with our pricing, and just know that we are here to stand behind the workmanship and product we installed for you. Please let me know if there is anything else I can help you with. Best, Garrett Sowers Customer Relations Specialist Five Star Home Services (614) 245-3954 garrett.sowers@fivestargroup.com ---- My response to his: You charge $400 for a one-year workmanship warranty??? That is literally the cost of a brand new pump!! I'm not sure how that doesn't sound ridiculous to you! I also pay the $40 monthly "membership" but there doesn't seem to be much benefit in that either. It just seems unusual that a company refuses to provide an itemized invoice for work performed. I am sure that if you had work done by anyone, you would hope to be able to see what you are being charged for. I need my heating and air unit replaced but I am very glad I had the sump pump experience first. There is absolutely no way I will have Five Star do any other work for me, especially not a high dollar repair! I will find another company that is honest and isn't so hesitant, or flat out refuse, to provide an itemized invoice. It's just a disappointment.

Great response time for call back and availability .............thank you tooooo many words to…read morereview

Tim did a great job fixing some electrical plugs in our house that had not worked for years and…read morealso gave me a good rundown of the current electrical and other items to keep an eye on. Will use again.

Del came out and fixed our floor light setup and while he was here I had him take a look at our…read morebreaker. Del thoroughly helped me understand what he was seeing and help prevent a potential huge problem with a breaker buzzing and overheating. At no point did I feel upsold and Del was a professional in every aspect. You could tell he treated our home like his own and had a great personality to go along with his excellent craftsmanship.

It was okay. The staff did their job and the place was fine, but the overall experience felt pretty…read moreordinary. Nothing terrible happened, though I expected a little more.

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.