Do Not Use this company. They were called out on a Thursday in the afternoon for some carpets that…read morehad gotten wet. By 9 pm I was tired of waiting for them so I put up a sign on my door to say come back the next day. I'm not waiting up all night. You should be communicating with your customers. So now they send me a bill for a trip charge. Saying they were there and I refused service. This organization is shady. Next time show up on time

great response time.staff is polite and quality of work was above my expectations.i appreciate…read moretheir work and recommend to to anyone.

I woke up to a cold house and furnace not working. I called Mojo, they were very courteous and…read morehelpful and a technician was on his way within the hour. Jason (owner) arrived. He was very well-versed and tried several different things to try to make sure it was the most cost-effective for me. Very courteous, friendly, and knowledgeable. I will be using them in the future for any HVAC problems.

I have used MoJo extensively at my own house and recommended them to many clients in my role as a…read morerealtor who have all been very pleased - they are responsive, reasonable, and won't upsell you on things you don't need.

When asked for the name of a good plumber, I give this name and number. A friend asked that…read morequestion and when I replied, my friend had a very odd reaction. It turned out they had asked three people for recommendations and all three were for Royal Rooter. My bathroom sink had over 50 years of gunk built up in the pipes, so it was time to call the plumber. There was also a drippy shower head to replace and some odd & end items. Royal Rooter was on time, knowledgeable, fairly priced and got the job done on a Friday evening. Royal Rooter is the only plumber is my address book and they cannot be recommended too highly.

A friend of mine recommended Royal Rooter to me last summer. I called and the owner Dale came out…read moreto investigate my issue. I ended up not having any work done and I was not charged for the service call. Fast forward to this week when I had a toilet issue and I called them again. Today the owner's son came out and fixed my problem in a very timely manner and for an efficient price. He left my facility clean and was very courteous. I highly recommend this company which is family owned and operated. If you have a plumbing issue don't hesitate to call Royal Rooter & Plumbing.

Been using Liberty P/H/A for nearly a decade for all three services. (Sean, Mary, & Carter are…read moreamazing.) They're fast, reasonable, & honest which is rare these days. So helpful & accommodating, too. Finally had to replaced my A/C unit after it was on life support for as long as possible. They did a fantastic job, I got a higher quality product with better energy efficiency, quickly, & at a great price. Thank you Carter, Mary, & Sean. You're rock stars! S F/H

What a pleasure doing business with a local, family owned business. These folks are the "real…read moredeal". Honest, professional, reliable and reasonably priced. My leaking, corrosion loaded water line was repaired perfectly and without unnecessary costs as given by another (well known) company. If you give Liberty Plumbing a call, I feel very comfortable saying you will not be disappointed.

We called Summit to come look at improving the HVAC in our old house. The sales guy came out, poked…read morearound pretty extensively, and quoted us a price a few days later. We had some questions and he answered them reasonably soon after. The team came out a week or so later to install three indoor mini-split units run off of two outdoor units, and to fix some ductwork. It took a day longer than they'd anticipated - that's ok, a day isn't too bad in the grand scheme of things. The systems seem to work well, and the third floor ductwork seems more able to cope with the house. I have one gripe: the coring company they used to drill through the exterior walls made a huge mess. Dust everywhere. The dust was so thick at one point that the smoke alarms went off. Nobody involved in the coring or installation thought to put down drop cloths or clean up afterward. We had dust in every room where installation occurred and tracked by workers in the common spaces. We ended up renting a hotel since there were two additional days of installation and cleaning up every night wasn't practical. We also ended up hiring cleaners. I emailed our sales rep and told him all this, but we were (are still, actually) pretty peeved at how dirty the house was.

I've been using Summit for about 8 years now, and they have consistently exceeded my expectations…read moreevery time. They installed my HVAC when I moved in. I have never had any issues or repairs, but they come out and do my maintenance twice a year. Today I had a scheduled maintenance visit with Tara, and I can't say enough good things about her. She was not only professional and thorough, but she really took the time to go above and beyond in explaining things to me in a way that actually made sense. One thing that really stood out was how she walked me through how, why, and when to flush my water heater. She also let me know that they do plumbing too if I'd like help. Honestly, I had no idea this was even something I was supposed to be doing, and she didn't just mention it in passing she made sure to answer all my questions and explain why it mattered. Highly recommend them, and Tara!

We bought a pretty nice heat pump from KC Prestige a couple years ago. The install went well…read more However, after they got the money from the initial purchase, they don't return messages from the web site, phone calls or text messages. I required a service check and can't get help. I've tried to sign up for a maintenance plan and can't get a return contact. I have completely lost faith in KC Prestiges willingness to provide support after the purchase and cannot recommend this business.

Was able to come out within 2 hours of calling which given the heat wave was much appreciated!…read more Explained things thoroughly, and didn't try and push a new AC or compressor which a lot of companies might have done. Price was reasonable even though it was a Sunday. Highly recommend Nick and KC Prestige!

AFC Cleaning & Restoration 3131 Wheeling Avenue…read moreKansas City, MO (Their website says Edwardsville, but a card I was given by Joe says KCMO.) As soon as we had the furniture moved after the heavy rains of July 16-17 got into our basement, I called AFC Cleaning & Restoration (Thursday) and told them I needed to have the water removed from my carpet. They had good online reviews. Robert arrived at 6:00 PM and started talking about tearing out the walls and carpet. I told him I wanted to try to save the carpet, as it wasn't that old and that the water came in through the window, not the foundation. He agreed to do that and then brought in fans and a dehumidifier. "Aren't you going to remove the water?" I asked. He said he was just going to set up fans and would be back. He assured me that if there was air movement, no mold would grow for three days. I texted him on Friday at 1:37 asking when he was going to work in our basement. I did not hear back from him until 10:36 that night when he said he could arrive between 10:30 and 11:30 on Saturday morning, would I be available. I did not see the text until 9:30 the next morning. "Yes, please" was my answer. A young couple showed up in a rusty pickup truck and said they were here to take out the pad. They had nothing to extract the water. They turned the fans to the inside of the room rather than to the edge where the carpet was the wettest. I texted Robert at 11:48 and told him the pad was out, but they put the wet carpet up against the baseboards and it was beginning to smell. I didn't hear a thing from him that day. I set the edge of the carpet up on plastic bins to get it off the baseboards and help get more air to it. On Sunday at 3:00 PM he texted me and asked me if he could swing by and take readings. Not expecting to hear from him on Sunday, I didn't see the message until 5:00 and responded "readings of what"? His response at 6:48 was "It's okay. Are you available tomorrow?" My response was "Yes, I need a time, though. I need someone to clean and sanitize the carpet and get it dried. It now smells. Readings of what?" I could have told him it was still very wet. His response "I'm not done drying it yet. It will start to smell better as it dries. I will also spray an anti Microbial spray." "So, you are never planning to vacuum the water out of the carpet - the one thing I asked for on Thursday?" His response "It gets cleaned after it's dry and the pad is replaced." Robert came by on Monday, but the carpet was still wet. He returned on Tuesday. The carpet was dry, five full days after the flood, and he sprayed microbial spray. When he was done, I mentioned that it still smelled and that I was unhappy he never extracted the water. "Oh, now that I'm done, you complain" was his reply. I was explaining that I had asked for the water to be extracted on Thursday and continuously through the process, but he just talked louder over me when I spoke. I told him that if he knew he couldn't extract the water, he should have told me at the beginning. He said it would have taken his crew longer to extract the water than using fans (no doubt). I reiterated that if they didn't have the crew available, they should have advised me in the first instance. He was frustrating me, so I told him to leave. I called the office the next morning and without identifying myself asked what they would do if someone had water in their finished basement that came up around their shoes. She proudly stated that they would first extract the water from the carpet. I said "Good, and how do you do that?" She explained that they have big machines that extract the water and remove it. I told her my name and that they did not do that in my basement. She agreed to send the manager to determine if the work done at my house was representative of their work product. A nice enough man named Joe came by and told me he didn't smell anything but carpet glue that had been made wet by the flood. On all other matters he agreed with me, but had no authority to do anything about it. He said he'd have the owner come by. The owner showed up and said all he smelled was acetate from the carpet. It was clear that his goal was to blame me. He said they didn't follow IICRC standards, because I asked them to try to save the carpet. I said, "So, you didn't follow your own standards, but you blame me?". He said "Yes". Yet, he didn't do what I asked him to do. I told him the young couple put the very wet carpet up against the baseboards and he said that wouldn't matter. I told him I asked for the water to be extracted several times, and he told me that using the fans was extracting the water. I disagreed. Not a single google search defines extracting water as using fans. Fans are the next step after extracting the water. I told him if he couldn't extract the water, they should have told me from the beginning, so I could have called someone else. He got up and left. What do they want for fans? $3000.

My family and I have used AFC for a variety of services including carpet cleaning, carpet…read moreinstallation, LVT installation, and emergency help when our washing machine leaked water all over the kitchen floors. AFC has exceptional, high quality services and customer support! They continue to be our go to for any flooring related service! We have also used a product of theirs for our floors at home called Bio-Nihilator. We have dogs and hardwood floors throughout the house and Bio-Nihilator gets our floors sparkly and clean! https://www.bionihilator.com/store

Wish we would have used Sage from the beginning! Connor and his staff were extremely respectful,…read morehonest, transparent, hospitable and helpful in cleaning up the mess we had when using a well know service. Back story: We had a house fire. Our insurance company referred another company "yellow trucks" who damaged more than they saved, lost items, took items, and then brought whatever was left back, not clean after 5 months of "storing it". Sage came in explained the process, quoted, organized and returned our items quickly. They took care of our items, and handled them with great care. When dealing with a situation as traumatic as a fire or loss, its so important to slow down in the beginning to find the right people to work with. Which is hard to think about in those moments. If we could do it all over again. Cannot recommend Sage enough. Thank you.

We had a fantastic experience with Sage Restoration. Jalen came out to handle our mold remediation…read moreand was incredibly professional from start to finish. It's hard to find companies this honest and friendly these days. He didn't try to oversell us on unnecessary services, and gave us peace of mind. Highly recommend Jalen and the team!