HORRIBLE customer service. The manager of this company is the most unprofessional and disrespectful person I have ever met in my life. They take weeks to get back to you about maintenance issues, and leave very rude passive aggressive, unprofessional emails and voicemails. If you are dealing with this company, keep everything in your records and know your rights because they WILL try and screw you over!
As they have said apparently in reply to what I posted, the "loud noise" was our 1 year old daughter playing during regular times, I'm talking 7-3 and we were told we were not allowed to vacuum in our apartment during the business hours of the office downstairs. How is that reasonable with a one year old? Not only did they threaten us with police for the noise, but we were threatened with "do you know who I am?". And "what are you running a daycare up there?" Really???? We are not bad people, but after putting up with this company we had enough and decided to stop playing their games...Do as you please but don't say you haven't been warned. read more