This is the best dental office I've ever been to. Dr. Graves is so friendly and accommodating. I…read moreabsolutely love the staff. They actually took the time to listen to me and made me feel comfortable about the decisions that I had to make. I will always come back here. It is truly a gentle dental experience

My wife had made a reservation in December of 2025 for the hygienist for a cleaning, as it was…read morebooked out for six months and we live in Florida, but are in the area for the summer. She was quoted under $200.00. When she arrived at her appoint ment today. The office was incapable of opening the email with her x-rays and told her that will be another $200 plus. She will need to have the doctor look in her mouth for another $100 plus. So the cleaning will be over $550.00. We had used this office before with great results, and found out today the office was sold since December and have now policies. Ww will not be using the services here or returning. We have updated our local friends with this information. Take heed.

This practice has cancelled two of my appointments at the last minute. I have not seen a dentist in…read more10 months because of this. I did not cancel these appointments; the dental office did. They also informed me that although they accept Delta Dental, an insurance company I contracted with because the dental office told me that they accept this insurance, I may still have to pay the cost of my appointment upfront because one of their providers doesn't accept Delta Dental. If that provider performs my checkup, I will have to pay upfront and wait to be reimbursed. Also, I cannot request another provider who accepts Delta Dental perform my checkup. I have paid upfront before, when I had dental insurance they did not accept, and I had to chase down my reimbursement because it was sent to the dental office, not to me. They never forwarded to me until I called and asked for it. I called the office to let them know I would no longer be a client, for all the reasons listed above, and received an uninterested "OK" from the person on the phone. If you have other options, I would definitely recommend finding a more reliable dental provider.

I've intentionally waited several weeks to write my review as I generally do when I receive less…read morethan adequate service as I want my reviews to be factual and less emotional. I had scheduled a cleaning with Essex Family Dental in April of this year and upon doing so was asked to update my insurance information as it had been a short while since I had my teeth cleaned. While doing so, my insurance had in fact changed, so I gave the biller/scheduler my new insurance information. Prior to my cleaning, I received a text message asking me to confirm my insurance information and appointment, which I did, as I did not want to incur a fee for a no call, no show appointment. Upon my arrival for my cleaning, we confirmed my insurance information a third time. I was excited to get my teeth cleaned as I love my hygienist and ONLY schedule appointments when she's available. She's truly the only reason I've continued to go back to this practice as there has been so much turnover and customer service has gone down. After my cleaning Dr. Liberman Liberman came in and acted as if I were a "new" patient. Mind you, he and a couple of his colleagues have had their hands in my mouth several times. It made me feel extremely under valued as I continue to use their services and had to remind him, he's seen me on several occasions. It was clear that he did not glace at my chart or any information prior to coming into conduct my very quick oral examination. At the end of our interaction, we proceeded (me, the hygienist, and the scheduler) proceeded to schedule a follow-on visit approximately two weeks out for a very small filling, at which point they provided me with a written estimate that the procedure would cost me just under $50.00 to the filling. Fast forward a couple of weeks, I go to the office, check-in, confirm my insurance information again, proceed to get my tooth drilled and pay for my filling. No big deal, right? About a month later, I get a bill for about $350.00 dollars for unpaid dental fees. Hold the mic please, as I went onto my mobile app and confirmed I in fact had insurance. I promptly phoned the office to talk about my billing error and of course, got their voicemail and left a disgruntled, detailed message. A couple of hours pass, and I get a return call from a gal in their billing department. I explain the situation and share that there must be some error that was coded incorrectly or not properly put into their system. She proceeds to tell me, not quite and that I do in fact owe the $350.00ish dollars as my new insurance was not in network. What? How was I supposed to know that? The biller proceeded to gaslight me and tell me it was my fault and that I should have known my new insurance was not in network, to which point I countered that her office confirmed my insurance not once, not twice, not three times but on four or more instances and even gave me an estimate on my filling. Had I been a brand-new patient I would accept ownership, but the office confirmed my insurance several times after my cleaning and proceeded to render services, to which she advised me, "the estimate was off your old insurance policy". She advised me that I was responsible for my insurance not covering all the services. I instantly grew frustrated with her due to her lack of empathy and care; I work in the financial industry and it's my job to "advise" my customers of all their options. Had she or a colleague of hers told me I was out of network; I'd have had made an informed decision based on my financial and oral care needs. It was evident someone had not done their job (by her admission) and I was paying the price. So, I'm taking my business elsewhere after about five years. Since Dr. Makay and his wife took over ownership of the practice it's gone downward. I"ll be sure to let friends, family and the community of my experience and why they SHOULD not go here for their dental needs. Do better, Essex Family Dental! You just lost a valued and loyal patient because I was gaslight and poor bedside manner.

After moving to the area, I spent considerable time researching dental practices because I had…read morespecific criteria: diversity at all levels, impeccable cleanliness and sanitation practices, and quality care. After reading countless reviews, I chose Colchester Dental Group, and I'm so glad I did. My first appointment was with Dr. Wiese to establish care, get x-rays, and set up my routine cleaning schedule. From the moment I walked in, I knew I'd made the right choice. What impressed me immediately was that they gave me a full tour of the practice during my first visit, something I'd never experienced at a dental office before! This transparency made me feel welcome and showed they have nothing to hide. The office is immaculate, and their sanitation practices are clearly taken seriously. From check-in to check-out, every staff member was professional, friendly, and efficient. Dr. Wiese was thorough and took time to explain each step of the process. The x-rays were done efficiently, and the initial exam was comprehensive without feeling rushed. They clearly prioritize preventive care and patient education. The quality of care exceeded my expectations. Dr. Wiese was gentle, knowledgeable, and genuinely seemed to care about my dental health and concerns. The entire team worked seamlessly together, and I felt I was in capable, caring hands throughout both appointments. The diversity I was hoping to find is evident throughout the practice, which creates a welcoming environment for everyone. I've now had two appointments and both experiences have been excellent. I'm confident I've found my long-term dental home!

You will likely leave this office with the worst dental PTSD possible. They will also take half a…read moredozen appointments to fix a crown. Avoid this place like the plague.

My mother scheduled a consultation to discuss mercury amalgam removal. She was told by the…read morereceptionist that the consult would cost $189 and there would be a $75 cancellation fee. Steep, but we want to take care of her amalgams safely so we figured it was worth it. She arrived for her appointment six minutes late and was told to wait in her car. She wasn't brought in until 30 minutes after her scheduled appointment, the dentist spent under 10 minutes with her and said "you don't have that much metal in your mouth" before leaving the room. My mom asked for the treatment plan and costs and the front desk staff said they'd have to talk to the dentist who was now unavailable, so my mom said to just email her with it. The dentist gave her no details about mercury amalgam removal, what it entails, why it's important, and what she could expect. Nothing. It was an enormous waste of time and money. Feels very much like an office consumed with making money, not caring for and informing patients.

Love the attention to detail, transparency and friendliness of the new management and staff.read more

Dr. Barmore was such a pleasure! She was clear and confident in what she was doing, which put me at…read moreease feeling like she is a good dentist. It was my first visit, so she reiterated good brushing and flossing techniques without sounding belittling. She took all of my comments and questions into consideration with her assessment and made me feel like my contributions were valuable even though I'm not a dentist. We discussed a plan to move forward and she gave me an opportunity to make decisions about my own care. Everyone in the office was friendly and pleasant to interact with. I highly recommend Dr. Barmore!

I've been going to VT Dental care for almost 20 years and they are wonderful.read more

Dr. Goslin and his team, namely Nicole, the Dental Hygienist, have put me on a path to healthy…read moreteeth. Extremely knowledgeable and personable, this team has time and the expertise to advise you on your dental issues and explain how to get back on a path to wellness. I'm a transplant from Miami, Florida and in all my life there, I've never "clicked" with a dental office and team like I have with Dr. Goslin's team. I did debate giving this review, solely based on selfish reasons, as there are no absurdly long wait times to be seen and the individual attention and friendliness feels as though the you're the only patient that matters to them. If there was a rating above 5, Dr. Goslin and his team would easily receive it.

I have always been nervous about healthcare settings, but sunny hollow really goes out of their way…read moreto make sure everyone is very friendly and reassuring and professional, they always answer my calls and work with me on scheduling or joining the cancellation callback list, I have even dropped by when I had a quick emergency tooth question, once my car broke down and they gave me a ride! Dr Weltman is so kind , professional, and cares so much, that when my inlaws visit from out of state, they schedule with him.

The crew at Sunny Hollow is one of the best I've seen. They have done great work for me and my two…read moresons over the years. Plus, they all are extremely friendly and thoughtful about the patient's experience. Totally recommend!

I've had Christmas Eve broken crowns replaced . Dr Desantis and staff always go the extra mile…read more Even more important is how they love what they do

Really pleased with this practice and my recent years of cleanings and general dentistry. Lost a…read morecrown and called for an appointment and got in that morning. In an hour and a half I had a completely new crown, in place and was walking out the door with a reasonable fee. Dr. Kris Keeton is straightforward, friendly and concerned about making the experience personalized to the patient. If you 'have' to go to a dental practice, which we all do, you won't go wrong seeking out this practice.