I made an appointment to get Gel X nails. I have had them before, at this salon with a different nail tech and they were fantastic. This time Joanna did my nails and they were NOT Gel X nails. The whole process was different and they were so thick it looked like I had a few fills done on them. I asked her if she was doing the Gel X like I requested and she assured me she was. I ended up going out of state and went to get my nails done in GA and they said no way did I get Gel X nails. AND she charged me $75.00 and I gave her a $15.00 tip!! I will never go back there or recommend True Nails. Horrible way to treat a customer. Look at the picture! read more

True Nails - Nail Salons Near Me - Ruskin, Florida

The salon was clean and had a fun environment. All the staff were so kind, I came in as a walk in and had great service. Chloe did my manicure, I think they're my favorite nails I've ever had! I got the deluxe pedicure and he was very thorough, I felt well pampered. The price was reasonable as well, I will definitely be going back! read more

True Nails - manicure - Nail Salons Near Me - Ruskin, Florida

Every single one of my nails is a different shape and pattern. The sides of my nails aren't even painted, they are very uneven and all around very disappointing. read more

Tam was amazing! I asked for something he had not done before and he executed it perfectly. He is so kind and does a great job. Chefs kiss 5 stars! read more

My friend took me here for the first time today for a pedi. I was impressed by how beautiful the salon is and pleasantly surprised with the service. I was not expecting a foot scrub, buffing, hot towel massage, and lotion massage on top of getting my pedi all included! (Definitely something not offered like this in California without the extra add-on charges!) Tommy did an amazing job! read more

Don't get a lip wax they'll rip your skin off. The girl that did it knew she did and said nothing even the girl checking me out noticed it and she said nothing. Called the next day to speak with the owner and had to leave a message, they have not had a return call. Horrible way to treat people and ya wonder why everyone sues, because businesses don't do the right thing. read more

True Nails - Nail Salons Near Me - Ruskin, Florida

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I went for the first time today and will not be back. I got a mani pedi and the lady doing my pedicure kept cutting my skin around my nails even after I said "ow" and jerked my foot away after about 10 more times she proceeded to laugh when I reacted to her cutting my skin. As far as my manicure, they left a gap between my cuticle and where the polish started so it looks like my nails have already grown out. I asked them to redo it before I left and the guy got an attitude proceeded to "redo" it but there's still a gap. Extremely let down and disappointed with this place. read more

True Nails - My "fixed" manicure - Nail Salons Near Me - Ruskin, Florida

CHARGES YOU WHATEVER THEY WANT!!! Like ew!! I tip too well for that. Service was almost worse than the paint job. It was so painful. I tried to help the tech see the issue I explained no one likes polish running past the nail bed. my nails were jagged and the owner insisted he could return the bumpy gel color because the girl didn't hold my nail down for the polish to not build up by the cuticule and be all lumpy. read more

True Nails - Nasty and aggressive owner. Nice chandeliers though. - Nail Salons Near Me - Ruskin, Florida

I am impressed with the expansion It is classy and well cleaned then the other space Did my mani/pedi right on point and the staff is really helpful Booking online is so easy I love the new & improved true nails Can't wait to go back read more

After reading about the new building expansion at True Nails my husband and I went today for pedicures. I have to say that the new space is absolutely beautiful A gentleman named Tommy did my pedicure and A young woman named Hong did Mikes. They were both attentive and did a great job. We will be back for sure read more

True Nails - Warm relaxing towels wrapped my legs as he polished my toenails. - Nail Salons Near Me - Ruskin, Florida

I go to true nails love it have my favorite nail lady hong . I'm very picky she does a great job Always. she was off so I had to use another tech . it was Nina she also did a great job . read more

True Nails - Nail Salons Near Me - Ruskin, Florida

Gel manicure started chipping on second day. This places rushes customers through like a factory. I won't be back! read more

Let me start by saying it's a beautiful salon with good customer service. I've seen the same tech several times and she is very kind. I'vgone to nail salons for years for mani/pedis. I understand an occasional small nick of the cuticle during trimming will happen and I usually leave with one or two. Yesterday I left with three bloody spots on my fingers and a sore toe from the cuticle being pulled all the way down the side of my toe. It really hurt. I took a photo as soon as I got in the car of the most significant injury on my finger. I've kept antibiotic ointment and a bandaid on both and am hoping for no infection. I try to be reasonable but I will not return to this salon. This is unacceptable technique. read more

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Well I have enjoyed the whole pedicure a lot. Good service and very friendly staff. They really care about the customers. Nice and very clean environment. Really loved my pedicure read more

Was a long time customer. Started to charge 3% surcharge for using a debit card. Nope. That's a normal cost of business why should I be charged for that? read more

OMG This is the worst Nail Salon Ever!!! I have gone there one day, and Cindy the owner was in the back room. After fifteen minutes I asked someone to tell her that I was here. Soooo she comes out, did not even say hello to me. She was on an ear piece talking to someone. Well she talked to this person the entire time of my Appointment!!! Over a hour, and fifteen minutes!!!! I was getting a migraine. After she was done I gave her my credit card, and she had the nerve to tell me where to put the tip in for her. I laughed, and said really???? You want a tip after you talked on the phone to someone for the entire time of my Appointment??? I gave her $1.00 . I even thought that was too much!!! Also I was there a week earlier, and had a pedicure. Well I have a fungus on four of my toes. They don't clean the instruments after each client. I still have the fungus, and it won't go away!!! Soooooo if you want her to talk on the phone the entire time of your Appointment, and want a fungus on your toes please see Cindy!!!!!! read more

I can speak for both myself and my grandmother that this nail salon is great! My grandmother has been going to this place for probably 5+ years. She always makes her appointment with Tony. Tony does a phenomenal job (pedicure & manicure) and there's always great conversation. I can honestly say that her pedicure is the best I've ever had. I was in the area visiting my grandmother yesterday and went in to get a shellac manicure. I had my appointment set with Tony, but unfortunately she was sick that day. I ended up having my nails done by a young girl named New. She was also great and did an excellent job. The manicure was also only $25! Which is definitely doable. Just a couple of tips - the place is always crowded, so I would definitely try and make an appointment if you can. They do take walk ins, but you might be waiting for a bit. Plenty of parking no need to worry about that, and it's also located right next to the bulk store - so go get some snacks for afterwards! :) read more

Most horrible place to go. Products for nails in gell 2x now have peeled off a thin layer on all nails in less than 24 hrs!! THEY CHARGE YOU ANWAY AND DONT CARE YOU CAME BACK 2X TO HAVE THEM find out problem with their product....2 separate nail gel colors and 2 different techs. Do not waste all your time and $$$$$$ here! read more

Great service !!! Alissa was very nice and she took get time with everything making sure I was satisfied. I love my nails and I'll definitely be returning. read more

True Nails - Nail Salons Near Me - Ruskin, Florida

My sister got her nails done at this location for the first time and I couldn't believe when she told me she paid for the bad service. I understand that cuts can happen but after being scraped and cut the nail tech dotted nail glue over the cuts to stop the bleeding. I was appalled at how unprofessional and unsanitary this was. I wish she had spoke up because the pictures don't do justice. She also said they charged her for "coffin" shape but they turned out squared. Her pedicure was also not matching as she asked and just overall a bad service. Hope this review helps them in being more careful. read more

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I had a 10:30 appointment for a pedicure. I had never been here before but i am having PT next door. Lots of people there and people waiting. I waited for 30 min and was finally called to the back where they do the pedicures. Back there i waited 25 min. By now it is almost time for my PT so i cannot wait anymore. Will never go again. No one was sorry that i waited so long either. I guess they didn't need me as a client anyway. read more

Terrible service. Rude and uncalled for comments. I came to the salon for the first time with my mother in law for a girls day out and stood at the front counter for 15 minutes. It was a Saturday about 3:30pm. No one greeted us, but we seen everyone was busy so we didn't mind waiting. Finally someone asked what we wanted, and I said 'pedicure'. They just pointed to the back. As I was walking to the back a nail guy said 'and if you have a problem with the wait you can go somewhere else!' I turned around and said 'I've said nothing about waiting so...??' Not knowing where to sit in the back, what to do, I picked a random pedicure chair. Not sure of how long the wait was, I asked the girl next to me who also didn't have a foot soak going but several didn't have foot soaks either, 'how long and is it always like this?' The customer stated there was 4 people ahead of me. So after 15 minutes I left. WHY would I sit somewhere for 30+ minutes after someone made uncalled for comments, and not being greeted. Then you want me to hand you $40? Heck no. I finally told the guy, who was rude to me, I don't wanna be here and left! Never will I step foot in this place again! I tried this salon because the owner is super nice, and I have friends that go here. But for me, never! Again! read more

Went there for the first time on Monday morning! I just walked in and signed in then waited about 10 minutes and I was already seated!! Since it was my first time ever at a nail salon I did not really know what to do, so I showed the nail tech what colors I wanted and the shape I wanted and he did amazing!! He was so welcoming and funny, and we had a great time while he did my nails! I will be returning here again sometime in January. read more

True Nails - Nail Salons Near Me - Ruskin, Florida

horrible. hate is a strong word but I disliked my nails very much . the person doing them I guess was new but even when i spoke to the manager about it he argued w me about not wanting to pay full price . I highly DO NOT recommend. read more

It breaks my heart to have to write this but, it must be done. My mom and I have been going there for over a year and haven't had any issues. My family was here and I scheduled for 8 pedicures and most everyone got manicures, dip, or full set. My mom and I have always had good people but never the owner. My niece had the owner and she wanted a natural look using the dip. It costs $45 and her nails and it was horrible. She asked her fix them and she still didn't fix it. She should have completely redone them because she pretty much took all the dip off by sanding them. She refused to give a refund, knowing she messed them up. Sadly, my mother and I will find somewhere else to go knowing that if they messed up beyond fixing, they won't start over and redo or refund. read more

Called in the AM for an appt for 3 people for a Mani/Pedi. Arrived early and sat for 40 minutes with no one acknowledging us. People are rude and rolled their eyes when we said we were not waiting anymore. read more

I just decided to have acrylic nails again after quite a few years. It is a love/hate thing for me. I tried another salon in the area and while I loved the technician, I wasn't happy with the result. My nails were very thick and "blocky." I was not asked what shape I wanted and as I am a non-confrontational, people pleaser I do not stand up for myself. I realize the end result was 100% my fault for not speaking up. My nails were not well done. There were bumps and inconsistencies. I decided to give this salon a try after looking through their pictures. I was placed with Thomas. I told him upfront what shape I wanted (yeah me!) and I was absolutely amazed at the result. He did such a fantastic job. My nails are smooth, not overly thick, and absolutely perfect! I cannot recommend him enough. I will say do not go on a Friday, because that place was packed out!!! read more

I am very disappointed. I decided to give this place another try and boy was I wrong. They have lost it most of the workers are rude. Went to get my nails done was told 20 mins wait took 1 hrs. Then I sat n arguing with the owner husband as to how I wanted my nails. The refill started wrong as he picked at my nails before he filled. It hasn't been two weeks and one of my nails he picked off to fill has now has a fungus. Went to get them soak off and again the husband is arguing with me I'm telling me I'll take them off with out soaking them. And he was being rough and said I should go to someone else. At this point I have 3 nails with fungus and they said it's my fault. The nails are default for you to get off and it's my fault I have infected nails. I won't recommend. Terrible customer service and they never want to admit it's their fault. Can't imagine what my other nailed look like. They deserve 0 stars read more

True Nails - My nails - Nail Salons Near Me - Ruskin, Florida

I've been coming here for a few years. Pedicures are the best and only $22. Eyebrow waxing $7 (Ann is probably the best at both). Johnny is very good if you're in a hurry as he's lightening fast and also massages your hands. Thomas is very funny and speaks English extremely well. The owners Kim and Ben are super nice and do a great job! If the air in the salon wasn't so thick, I'd give it 5 stars but they need to do something about their ventilation. read more

Pissed! After calling and telling me that there was no wait I go in and I waited an hour to get a fill and even after that hour I still didn't get my nails done. Then I was told it was $15 to do my nails and then they charged me $20 for gel polish change on my toes and then tried to change the price on what the fill gel was going to be.. way inconsistent! read more

True Nails - Nail Salons Near Me - Ruskin, Florida

Monica did my eyebrows on point I will not be going anywhere else to get them waxed from now on.

If you're short on time you better have an appointment. I Love the work they do, very clean and affordable. Beautiful acrylic nails done right. Pedis are fabulous. Staff is awesome! read more

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I am very disappointed at the service my daughter and I received today. I went in today for the SNS on my nails and my daughter only needed a repair. Nancy did my nails, which I liked. She said she could do my daughters repair but didn't say that she couldn't duplicate the design. She put the nail on my daughter and painted it white. Didn't say that she couldn't do the design. When I tried to talk to her she had already started on someone else's nails and when I asked if she could do some type of design she said she was too busy and the lady that she was working on had to be at work @1. First of all that's not my problem, we were there first and she didn't finish on my daughter. She just ignored me as I was standing there trying to talk to her. Very unprofessional and I will never ever spend another dime there read more

Worst service ever. When I got my eyebrows waxed, the girl didn't know What she was doing and practically ripped some skin off of the side of my face. Also my skin got burned from the wax. I have been getting my eyebrows waxed for 25 years and never had this problem. I do not recommend going to this place at all read more

I hate to say this because I've come here for years, but the service has just gone downhill in those years. It was mine and my friends favorite place to go, and they really let us down this time. More than the last few times. We sat in the pedicure chairs for 45 minutes before someone actually came to service us. Another woman came after us and was serviced before us, and finished before we got started. The woman that did my toes clipped my big toe too much and now I have an ingrown nail. And the woman that did my friends toes walked away in the middle of the pedicure for like 10 minutes. Just got up and walked away, very unprofessional. I hate to write this because I love some of the girls that have worked there for a long time, but the newer girls are not very professional. If we would've known it would've been 45 minutes of sitting in a chair, we wouldn't have walked to the back like they insisted. read more

I came with 3 other people for a pedicure and they did the rest of my party's pedicures before mine. They wouldn't even turn my water on for me, they made some kind of excuse as to why they couldn't let my feet soak while I waited. After sitting there for an hour without even water on my feet, they finally said they would do mine but everyone else in my party was done and about to leave so I left without getting a pedicure. My friend I came with said that her pedicure was terrible, the girl hardly scrubbed her feet at all, didn't ask about callous remover or offer to add any additional features. I would go somewhere else. read more

I got my eyebrows tinted and ended up very awful job did not look like that was supposed to be good and they turned awful a d she made sure overcharged for a horrible job and then her co-worker Anthony which is this horrible with my nail and I was there for three hours trying to get this fixed and it still look like s*** when they finished and then the motherfukers tried to charge me $85terroble service a s work i will never go there again now I understand whu kim the owner said a lot of customers have left to go to Montage nails..now I am too! read more

Since moving to the area I have been to True Nails several times and have been satisfied. However, upon going this morning for a mani/pedi (a reasonable $35)I was pleasantly surprised by a number of things. First of all, everyone's foot "tub" was lined with a thin, disposable liner and then filled with water. No more keepingers crossed about cleanliness. Second, there is a friendly, efficient gentleman, by the name of Valentine, who is greeter, appointment maker and "traffic manager" who seems to make things run smoothly with little effort. Third, my nail tech, Johnny, did an outstanding job on my nails. All in all, I must say this was my best trip ever to have my nails done. read more

Made my appointment 3 weeks in advance to go to the girl I wanted to do my nails (I'm a repeat customer). I arrived on time, had to wait 30 minutes. She asked me what I wanted, so I said the same thing - I get pink and white ombre acrylic nails. Half way in, I noticed she's finishing up without applying the white powder (my current set was 6 weeks old, much due for fresh white tips). So I asked her to please do the entire job that I booked the appointment for. She flat out refused to do it, telling me she has another appointment after me. The salon wasn't busy, there was no one waiting - and even if it was, I'm not a customer? Not only was my appointment booked THREE WEEKS in advance, I had to wait 30 minutes just to get started. I've been coming to this place for quite some time, and I'm the kind of person who'll tip $15 on a $30 dollar job, so no, I'm not "a Karen". For the first time in my life, I walked out without tipping. The entire experience was very hurtful, and plainly put - PATHETIC. read more

Did not sanitize any instruments. Just used a spray bottle with what looked like water. Soaking dishes, no longer used in most other places due to not being hygienic. Diluted nail polish in front of me causing streaking. Do not risk your health. read more