Worst experience in my 30 yrs of living in a condo Our board…read morewas able to fire our building manager who was basically working part time , while being paid a large full time salary . We love our apt or would have sold by now . Money has been obviously been mismanaged for years . Run , don't walk away from this poor excuse of a management company.

Property manager companies are notoriously poorly run, but this one takes the cake. Our HOA board…read morehired Carlyle to collect hoa fees, pay invoices, recommend contractors and keep our accounting. They have not been able to accomplish any of those things satisfactorily. In one case, they overpaid $6,700 to a contractor from our account. This amount has been irretrevable and noone at Carlyle will accept responsibility. Noone knows what they are doing at Carlyle, incldung the proprietor. Furthermore, noone knows what anyone else at Carlyle is doing and they don't seem to know that their systems are totally broken. We have also had bad luck with many of the contractors recommended by Carlyle, so that part of their service is also crap.

I bought 2 properties with Josh and both of which have given me major headaches. He works with out…read moreof state investors to help buy SFH and MFH in Cleveland which has been a good market over the years. Josh buys and flips houses with his own "development" company and also appears to wholesale properties to his investors. He is usually the seller or the seller's agent which makes the deal very dicey. My first property, I was told his previous buyer backed out because he "couldn't secure financing" so I used his inspection report and missed the part about roof and plumbing. I was a new investor so you would think Josh would be transparent about the reasoning. 1 month after closing the property, I had a $15k plumbing issue before I could even get the place rent ready. The second property, I bought was sold to me after being told work would be done which it wasnt (lead paint). I was in the process of buying a 3rd place where Josh was the seller. The place was in a good location and had potential but like most of his homes... it had tons of water in the basement floors and walls and was deteriorating everything. When you bring Josh a problem, he usually said "Its fine" and goes for a quick fix and PUSHES you to close on the home. He has done this with myself and 2 other investors I have referred to Josh. There was a list of items for this home that he promised to get done and was supposed to be done today. When I sent my guy over there this weekend he said that the entire house is crap and none of the work has been done or its been done poorly and covered up. Josh is buying these cheap homes for $50k, putting 10-15k of poor work and then selling them for $120k. These are the facts. After telling him I wanted out as none of the work has been done and we are now 3 weeks past the closing date and I brought him multiple referrals and looking to buy more, he decided he would keep my $750 earnest money and texted me saying "that is what is fair" What's fair is treating people with respect and having your buyers best interest at heart. Not bragging about the deals on social media that you are getting past people, sitting on the floor of Cavs games and paying for cheap work. If you mention his name to anyone locally in the industry, they immediately laugh becuase they know multiple people have been screwed by him. He is young, hungry, smart and does find properties. But his reputation has and will continue to proceed him before he hits 30, I would not waste your time.

I have had the unfortunate experience of working with Josh Janus at Key Realty…read more I do not know where all these rave reviews came from because I experienced none of this. Instead, this man wasted my time for the weeks I worked with him. I signed the buyer agent agreement on March 24th, 2025. From that point on, I was included in his "off-market" email list. Whenever, I sent him an on-market listing, he was quick to talk it down and refer me to his "off-market" properties. Most of these were out of my price range or not in my criteria. Finally, an off-market property that fits my criteria was presented. Oddly enough, this was in the same exact neighborhood, .3 miles away from an on-market property I sent him. His rebuff when I brought up the on-market property was that it was in a bad area, and I should look elsewhere. When I mentioned these were in the same neighborhood, he replied that it can be street by street and the off-market one is in a better location. When it came time to put in an offer, I was referred to his online form. There was no discussion about offer terms or strategy. Instead, I was sent a 35-page offer letter to sign. Again, there is no explanation for anything on the offer. I understand the realtor laws have changed and now it is up to the buyer-agent contract to determine the agent commission, and the buyer is responsible unless negotiated into the offer. Well, this offer had the seller paying Key Realty 6%, had a portion where I acknowledge that Josh Janus of Key Realty represents only me, and the seller is not represented. It included my buyer agent agreement with the 3% or $3,500 minimum (paragraph 1V.a of buyer-agent agreement), and an addendum at the bottom for paragraph 1.1 (of what? I don't know) stating "Buyer shall pay key realty $3,000 commission as closing cost." I was verbally assured the last statement replaced the commission from the buyer-agent agreement even though it does not read that way. I requested to add that the seller will pay the buyer-agent commission and was told they are not going to pay more than 6%. After mentioning that I did not believe Josh Janus had my best interest in mind and I would need a real estate attorney to look over the contract, I was quickly dropped as a client.

Got some items from a recent auction. All the staff were extremely friendly, and helpful. I…read moreaccidentally forgot an item on the last pickup day & they graciously let me come when they were going to be back at that business. I am so thankful. They also made sure my daughter had plenty of supplies for school, and Koji was just adorable!!!

From the owner: Specializing in industrial AUCTIONS that convert assets intoto cash We also specialize in…read moreindustrial APRRAISALS for fair market, forced or orderly liquidations. Our business was started in 1917 and as the 3rd generation Rosen in the business, I am proud to carry on our tradition of honesty, integrety and accountability to our customers and clients.

My Wife & I have lived @ the Oakwood Estates 15 years . It's been a pleasure maintenance address…read moreissues fast . Katelyn has been a Great addition to the Office Management she is very understanding & addresses the issues with Lightning speed & professionalism. Thanks Katelyn keep up the Great Job . Mr & Mrs Esker 109L

I would think again before ever moving here, the management staff is horrible I have family that…read morehas lived here for a year they never came and fixed the things that were wrong in the apt still to this day but will put a notice on your door in a heartbeat but try to reach them they don't answer the phone and about to go to the city about this hazard the elevator has been down for the last 5 days it's insane their are alot of people that can't take the stairs will be making a report on this and suggest going to the city and having the rent put into escrow so once they fix these problems they can go to the city to have the rent taken out. NORTH RANDALL PARK APARTMENTS

Sherri Park was the first apartment complex I ever moved too and I am so blessed for the experience…read moreI had there. The people are great and the residence is clean and always well maintained. Cherie is also such a great person and is always very helpful and caring. She truly made this place a joy to live. - Nate

I lived in Sherri Park for almost 3 years and loved every moment. I always felt safe, absolutely…read morelove the location -- you can shop Beachwood and/or Legacy, plus it's right off the highway. The property manager has the right name, Sherri (it's actually Cheri) she makes you feel like you are part of Sherri Park family. When I gave my notice to vacate the management sent me a lovely "goodbye letter" -- I have never received a letter from a landowner when moving out and I have lived in a few apartments, this one by far is the best! The only reason I moved was because of my work.

APT Management Inc manages Brookline Gardens. My experience was excellent. The property is clean,…read morequiet and well run. Hallways and laundry rooms are clean and smell good. Requests for maintenance/repairs handled immediately. Good price on apartment.

Poorly run, unprofessional and non experienced staff with maintainance and real estate or customer…read moreservice. Refusing to return my deposit.

Recently used Platinum real estate to sell our home due to a relocation out of state. A wonderful…read morepresentation was made to garner our signature to sell our home with Sue Tinlin, owner of the company. Sue promised much but delivered little. Communication was very poor. Lack of returning phone calls, texts and emails. This was a very stressful time in our lives. A difficult buyer didn't make it any easier. Sue did not keep us updated on issues that arose during the closing ...and even "fell asleep" on her couch while we were waiting for word on whether the buyers had actually signed the closing papers on our home. We waited nearly three hours for her to respond to repeated phone calls and texts to find out what was going on. I would not recommend Sue or her real estate company for selling or purchasing a home.

We would select zero stars if that was an option. Joan Slater was our realtor. We strongly advise…read moreagainst using Joan. The experience was unnecessarily stressful and extremely dissatisfying: * Did not deliver on written promises * Never informed us the house closed * Did not listen to owners, including a request to rescind an offer on a home * Repeatedly sent unclear communications, including providing the wrong time for appointments * Put the wrong address on the marketing materials for the house * After not suggesting a different initial listing price, asked the owners to lower the price a little after there were no requests for a second showing in the first two weeks of being on the market. A little was $20,000, over 5% of the asking price (not a little to the clients). The owners did not, and the house sold four weeks later for $9,500 below the original asking price, over $10,000 more than the price Joan recommended