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7 years ago

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Carlyle Management Co

Carlyle Management Co

(23 reviews)

Cielo Azul apartments has had alot of issues as others I've seen reveiws on…read more They aren't at rental offices either during office hrs posted,says 10am to 5pm on door of office #D-23. I have called 216 417 5668 over and over from outside office door even. Put a mail slot in door so can drop off the only thing you really should want,(Rent) money order,checks etc.this is b.s. making trips to pay rent,which went up as I expected.with what tenants have been through from reviews I've read and what I've seen, should of not went up,lowered if any thing.its sad how this place use to be,and is now.hopefully will get better,doubt it,that's why wife and I are gonna move most likely,my sons lease up July 31st,gonna get 3 bedroom place,move him in,we'll join in Febuary of 2026,we just signed lease,its easier to move stuff august thew september than December threw january when its cold and or snowing.its sad we really liked place alot,mostly our neighbors, but hard to deal with everything now.cant even give them the rent money order.Put in mail slot on doors for rent.thanks

The quality of this management service is beyond poor. Their billing/payment system is problematic…read moreand inconsistent with when and if the autopay is appropriately deducted from your bank account. Furthermore when you pose a question regarding their payment method you are met with a defensive and often unethical response. Further, you are instantly put on the defense as if the person you are conversing with is attempting to provoke a confrontation. I have detailed information to support my experience with employees when attempting to seek clarification. Within the past year, l have made four visits to their office to resolve fraudulent late fees and other matters of dispute. On each occasion l was told it was a problem with the billing system. It appears the system is designed to generate fraudulent late fees and other inaccurate information. I am hopeful a Class Action Lawsuit will ensue as a result of the inappropriate business practices. I am seeking assistance, guidance and support via the Ohio Attorney General Office.

Joshua Janus - Key Realty

Joshua Janus - Key Realty

(2 reviews)

I bought 2 properties with Josh and both of which have given me major headaches. He works with out…read moreof state investors to help buy SFH and MFH in Cleveland which has been a good market over the years. Josh buys and flips houses with his own "development" company and also appears to wholesale properties to his investors. He is usually the seller or the seller's agent which makes the deal very dicey. My first property, I was told his previous buyer backed out because he "couldn't secure financing" so I used his inspection report and missed the part about roof and plumbing. I was a new investor so you would think Josh would be transparent about the reasoning. 1 month after closing the property, I had a $15k plumbing issue before I could even get the place rent ready. The second property, I bought was sold to me after being told work would be done which it wasnt (lead paint). I was in the process of buying a 3rd place where Josh was the seller. The place was in a good location and had potential but like most of his homes... it had tons of water in the basement floors and walls and was deteriorating everything. When you bring Josh a problem, he usually said "Its fine" and goes for a quick fix and PUSHES you to close on the home. He has done this with myself and 2 other investors I have referred to Josh. There was a list of items for this home that he promised to get done and was supposed to be done today. When I sent my guy over there this weekend he said that the entire house is crap and none of the work has been done or its been done poorly and covered up. Josh is buying these cheap homes for $50k, putting 10-15k of poor work and then selling them for $120k. These are the facts. After telling him I wanted out as none of the work has been done and we are now 3 weeks past the closing date and I brought him multiple referrals and looking to buy more, he decided he would keep my $750 earnest money and texted me saying "that is what is fair" What's fair is treating people with respect and having your buyers best interest at heart. Not bragging about the deals on social media that you are getting past people, sitting on the floor of Cavs games and paying for cheap work. If you mention his name to anyone locally in the industry, they immediately laugh becuase they know multiple people have been screwed by him. He is young, hungry, smart and does find properties. But his reputation has and will continue to proceed him before he hits 30, I would not waste your time.

I have had the unfortunate experience of working with Josh Janus at Key Realty…read more I do not know where all these rave reviews came from because I experienced none of this. Instead, this man wasted my time for the weeks I worked with him. I signed the buyer agent agreement on March 24th, 2025. From that point on, I was included in his "off-market" email list. Whenever, I sent him an on-market listing, he was quick to talk it down and refer me to his "off-market" properties. Most of these were out of my price range or not in my criteria. Finally, an off-market property that fits my criteria was presented. Oddly enough, this was in the same exact neighborhood, .3 miles away from an on-market property I sent him. His rebuff when I brought up the on-market property was that it was in a bad area, and I should look elsewhere. When I mentioned these were in the same neighborhood, he replied that it can be street by street and the off-market one is in a better location. When it came time to put in an offer, I was referred to his online form. There was no discussion about offer terms or strategy. Instead, I was sent a 35-page offer letter to sign. Again, there is no explanation for anything on the offer. I understand the realtor laws have changed and now it is up to the buyer-agent contract to determine the agent commission, and the buyer is responsible unless negotiated into the offer. Well, this offer had the seller paying Key Realty 6%, had a portion where I acknowledge that Josh Janus of Key Realty represents only me, and the seller is not represented. It included my buyer agent agreement with the 3% or $3,500 minimum (paragraph 1V.a of buyer-agent agreement), and an addendum at the bottom for paragraph 1.1 (of what? I don't know) stating "Buyer shall pay key realty $3,000 commission as closing cost." I was verbally assured the last statement replaced the commission from the buyer-agent agreement even though it does not read that way. I requested to add that the seller will pay the buyer-agent commission and was told they are not going to pay more than 6%. After mentioning that I did not believe Josh Janus had my best interest in mind and I would need a real estate attorney to look over the contract, I was quickly dropped as a client.

Remax Traditions - realestateagents - Updated May 2026

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