What started as a drying well has turned out to be a fortuitous relationship with J-Goods and their…read morevery knowledgeable staff. At the urging of our well expert, we started watching for leaks and drips that might be adversely affecting our well's supply. Sure enough, the ancient front spigot was losing a fair bit of water daily (in the dry conditions, it was hard to notice until we got a pail under the spigot). One call is all that it took for Dan to make his way over to look into the problem. I had hoped it was just a matter of a gasket, but the age of the spigot put the easy fix out of reach. Dan assessed all of the spigots and recommended shut-off vales for all of them, which brought me great relief. Now we are in control of the water situation and will (hopefully!) eliminate future surprises. Based on our discussion, I felt very well-informed to make the decision and I'm super pleased with his work. While he was in the basement with us, he mentioned the fact that we're still using fuel oil. While not ideal, we simply hadn't started moving that project ahead. Yet. Insert Dan, who talked to Andy, and just two days later Andy was here to similarly educate us on a propane conversion. Talk about full service! Just one phone call and I'm crossing things off my list of house projects; badda-bing! Suddenly the weight is off my shoulders, our list of house ToDos seems so much more manageable and I feel like we are in good hands. Thank you to the J-Goods team for making us newcomers feel like VIPs!

The price was way overpriced. They schedule based on previous customers and then if your first or…read morelast you get to pay mileage. I like Beauchamps.

STILL getting SPAMed every single day despite repeated attempts to have my address removed from…read moretheir system. If they cannot figure out how to do that .. I would not trust them to install a furnace.

Since they sold out to a corporate mechanical company their service went downhill big time. They…read morerefused to sell a pilot light tube during a no heat situation in February. Bought parts from them since the 90's through the years. The manager was a complete ass about it too. I'll never darken their doors again. Half their mechanics aren't licensed either.

would not recommend them at all . They installed a bunch of stuff didn't even need . charged 3…read morehours didnt even work for 3 hours . Left my dryer out on my porch didn't put back where it should have been put . Asked to have washer hook up when made appointment but guy said he didn't have time and left . Then when I called and explained what was not done was told to find someone else to do job .

The plumber was domineering and outright rude, and his gestures were threatening. He did not…read morerespect the boundaries I was attempting to establish when I tried to de-escalate his aggression toward me. His company, whom I did not talk to about his inappropriate behaviors, added a message to my record stating not to do business with me again. I discovered this message when I called to have the plumber's work evaluated due to possible issues I was having regarding his work. The Office Manager stated although she and the others in the office did not work for Trudell when this occurred, I would have to discuss this further with the owners since they already had a conversation with me and made the determination not to do business with me. I responded that I had not talked with the owners and that the phone number she stated was in error. It became apparent the plumber had misrepresented me to the owners, and the owners did not care to investigate what had occurred. I waited a few days to see if the owners would contact me, but since they did not, I decided to review this company with a red flag warning with a comment "Very Poor Customer Service."

We were very happy with their service. Derik and Austin took care of everything I needed. Keep in…read moremind they are 4 weeks out for service requests.

From the owner: Premier Heating and Plumbing Inc provides air conditioning, heating,indoor air quality, and…read moreplumbing services in the Iron Mountain, MI area.

I had to write a review because I had not intended to go with Swick for my heating needs. I had…read moreseen the bad reviews and been told they were expensive. I wanted to go with a smaller local company but called Swick to get a comparison bid. Both sales guys were knowledgeable and extremely nice and sent me bids in a timely manner. Both systems were expensive, more than I wanted to pay since I had a newer furnace, it just wasn't big enough. I called the smaller company to come back out to give me more ideas and a general idea of pricing on them which they did. I finally decided what direction I wanted to go so e-mailed and left a vm for the smaller company of what I was thinking and I would like new bids. No response. Did it again, no response. While waiting, Swick called to see if I needed anything more from them. I told them what I was thinking and Norm came back out and several days later sent me bids. The bids were right in the ballpark of what the other company had mentioned so I reluctantly hired Swick. The process of having my room heater installed upstairs and gas fireplace insert in the family room could not have gone smoother. I have only good things to say about Swick. The room heater had not arrived by the appt date so my work was done in 2 appts vs one which was fine with me. I wanted the gas fireplace asap so I could use it. The installers were very friendly, professional and yet a sense of humor. When done they cleaned everything up completely and gave me a tutorial. The room heater was the same experience. Different installers but once again extremely nice, professional AND they put up with 2 dogs in their way as they worked without looking at all irritated. Everything once again was spotless when they left. I am totally impressed with Swick!

$1500 to descale my boiler and they left my zone controller in test mode and my heat was on full…read moreblast for a whole weekend that I was out of town. Apparently they have been bought out by a national chain, their prices have gone up from what was already high, and their customer service is all AI. The technician was also very heavy on the upsell. He tried to sell me a furnace even though the one I have is about 5 years old and works fine.

They been winterize my camp for years with no issues! This year they repaired a seal that had…read morebeen leaked under the camp sink on the fly... nice job.

They efficiently repaired what swick couldn't, at a fraction of the cost. Very responsive and…read moreexplained our options rather than moving straight to replacement. It took swick 2 weeks and they couldn't even finish the job. We found who to call rather than swick.

I have worked with Roberts John services for 6 years now on a few projects, including installing a…read morechimney pipe for a new wood stove, repairing our old fuel oil furnace, and more. They do plumbing, electrical, HVAC, and more. Their quality is as good as it gets, and the owner is someone very easy to work with. It's really a family operation, not a big business which means better customer care. There is a good reason they have no competition on the island. I highly recommend, and personally will continue to use them as needed.

Honest knowledgeable Very good Family they get the job done I highly recommend them Im very happy…read morewith his work I would definitely call them again

Fast, friendly service. They know what they're doing. When we had well trouble they came out fast…read moreand got our water running again. Also purchased high-efficiency furnace and water heater from them-- they save us money every month!