After years of being a patient, I expected better treatment and, at the very least, the basic…read morecourtesy of being notified that my appointment had been cancelled. Konikoff, you need to do better. This is not how you treat people who have supported your business for years. I'll find another dentist. That's not a problem. What is a problem is that a longtime patient can have an appointment cancelled, receive a reminder to show up anyway, wait 26 minutes, and then be told they need to reschedule--with apparently no one taking responsibility for it.

The original people who owned Konikoff were absolutley amazing! The people who bought the company,…read moreIt has gone downhill. The receptionists are short and rude! When checking out they could care less. I asked them to print out what I needed done detailed and of what It would cost me and she said she could not provide that after the dentist said they could and would. Called them to get the same thing sent to my email, she never sent It. Called back and talked to another person she said the same thing which Is BS! It also says on their site what insurances they accept, I have 2 and they accept both It states on this site, but one of them they do not accept........ It should cost me less to nothing with both insurances ha what a joke not here

I have had the pleasure of being a patient of Dr. Wissink (Volvo Parkway, Chesapeake, VA) for over…read more10 years, and she is truly an exceptional provider. Although I sometimes feel apprehensive about scheduling appointments, her remarkable skill, professionalism, and gentle approach consistently put me at ease. During one visit, I accidentally bit her finger while being fitted for a night guard, and she handled the situation with humor and grace, immediately reassuring me. She laughed it off, saying, "It's okay, I have nine more!" Experiences like this reflect her calm demeanor, patient-centered care, and genuine compassion. Patients may arrive feeling anxious, but they leave feeling reassured and confident in their care. In my experience, there is no better way to describe Dr. Wissink and her team than as the G.O.A.T.--the greatest of all time. S. Parks

Several phone contacts with the Konikoff Volvo Pkwy office, including my 1st-time appointment on…read more7/31/24, have been excellent! The front desk staff, doctor, and hygienist were amiable and professional. The oral care and attention to detail were awesome! I was so pleased and look forward to my next visit and ongoing patient care! 100% recommend Konikoff Volvo Pat Brown

These people promised not to do anything my insurance wouldn't cover. I made a big production of…read morenot wanting ANYTHING done that my insurance doesn't cover and they ASSURED me (multiple people!) it would be taken care of. They put it in writing, showing what they were going to do, how much it would cost, how much insurance would cover and that my co-pay was ZERO. It had my insurance plan at the top. So when they said it was covered, I believed them. IT WAS EVEN SIGNED! Then I got a bill for over $2,000. "Oh, we don't accept Medicaid, just your Medicare." "Yes, your insurance DOES pay for what we did, but we don't accept it, sorry about that!" They said they ran it. They said Aetna said it was a covered service. I disputed the bill with Aetna- yup, I'm on the hook for it, even though Aetna sent me a letter of denial and assured me I would not be billed. Do not trust these people!! I asked PLENTY of questions and was met with assurances all around. I'm on disability and now I have to pay them over $2,000 when I could have just gone somewhere else that really did accept my insurance. This should be illegal.

Been going for a couple years now. Best dental place I've ever been! Clean, professional, friendly…read moreand they take care of your teefs.

The office is currently booking 11 months out which I find unacceptable. There is also a very long…read morewait list for cancellations. The dental equipment machines look rusty and paint chipping off. They are so tightly booked solid my hygienist said she needed to use the restroom but didn't have time to. The doctor did not feel my neck and jaw to detect cancer. The hygienist did not have the standard extra person to call out the 3,2,2,1 gum health numbers to which slows down the appointment.

Responding to your response of my previous review regarding your practice of sending customer calls…read morestraight to voicemail. I'm not anonymous. I am the only person in the reviews who's noticed that the office doesn't answer their phones. You also see my first name clearly at the top of my review. Rather than calling, I went in to see my doctor after a weekend in pain. I was informed "that he was going into a procedure," and the staff member escorted me back to her desk. I explained my issue, which was that from the medicine I was finally prescribed, I had an infection. I had an emergency, and the care I received when I was in the office didn't extend to after-hours.  Providing exceptional customer care and service can't be your top priority when, in fact, your phone calls--I know "customer" calls--go straight to voicemail. I sit in the office at every visit, and I do not hear or see anyone answer a phone call. No one. As the staff member listened to my concerns, in hindsight another staff member (brunette, with a ponytail) came and sat right next to us. Pretending to stare at the computer screen, "being nosey" and "eavesdropping," which was unprofessional, especially when your customer realizes what you were doing. On the contrary, this woman could have been answering the phones. This is a pretty large office, and it looks like they have ample enough staff that could also cover the phones, as in other smaller dental offices with smaller staff. Whenever I ask why phone calls are going directly to voicemail, I get this look as if the individual doesn't know how to answer because I've heard all the lack of excuses. As here, you're telling me to call the office, but you don't answer the phones.

I was seen at 757 Endodontics at the Chesapeake location following a referral from my dentist. They…read morewere able to schedule me quickly, and I love that they have early morning appointments. Dr. Lehman was great. Her assistants and the admin staff were also great and attentive to my needs. Dr. Lehman was informative and kind which made my procedure more comfortable. It appeared that some of the staff and assistants were in training and shadowing others in the room, which I don't mind at all. Those teaching appeared to be knowledgeable and kind to the ones learning. I would definitely go back, if ever needed! Thank you, Dr. Lehman, and staff!

Dr Ligon, and assistant Junie, was EXCELLENT! Having anxiety and throwing up wasn't part of my…read moreinitial plan during the injections but after that was a smooth sailing comfortable and excellent procedure! I had a root canal, first one ever done and I've never been more comfortable with them! Asked me if I needed anything, comforted me during my needle infections after getting sick, they were so sweet! I love how they play on Alexa regular music, after the injections was okay, they made me feel so calm, and helped me through by telling what they're doing next and checkpoints! I 10/10 definitely recommend this practice for any dental work you need done! Dr.LIGON thanks for saving my tooth!

I called multiple dental offices while dealing with a cracked wisdom tooth and severe pain, trying…read moreto find anyone who could help quickly. Konikoff Family Dentistry assured me they could help and got me in the next day. I was relieved. What followed felt less like patient care and more like a bait-and-switch. After X-rays, I was told they couldn't actually treat the problem and that I would need to see their specialist -- with an appointment scheduled a MONTH later. A month. For a cracked wisdom tooth causing significant pain. But somehow, despite being unable to address the urgent issue I came in for, there was still time to discuss teeth whitening treatments and tell me I supposedly had multiple cavities that would require extensive work. I left, found another dentist the very next day, had the wisdom tooth removed immediately, and was told there were no cavities or other issues. I understand referrals happen. Specialists exist for a reason. What I do not understand is bringing in a patient in acute pain, failing to meaningfully help them, then pivoting to cosmetic upsells and questionable diagnoses while they're sitting there suffering. If your office cannot provide emergency treatment, be honest about that upfront. Don't tell people in pain you can help, only to turn the visit into a sales opportunity. I would strongly encourage anyone seeking urgent dental care to get a second opinion.

Quality, friendly, professional, and caring staff and Dental personnel. They treat you well. They…read moreoffer clean sterile treatment areas, as well as the office and restrooms. I've been coming to them for many years. That's why I recommend them.

Would rate zero if possible. I had to do x rays again with new dentist because x rays at Foleck…read morewere not up to professional standards. Horrible quality at Foleck. They treat you like a number. They don't care. Look elsewhere!

Every visit at the Foleck Center is just amazing. Dr Dano, Ashley and Heather are the most…read morethorough team. Great job!

Easy to find, right across from Mount Trashmore. Lots of parking space. It is on the 2nd floor! The…read moreambience is very calming and aesthetically pleasing! I went for a root canal and it was an easy process! They even had warm blankets.

I received a root canal from this location in 2021 and the experience left me with trauma for root…read morecanals. I cried in the chair and the doctor continued to work on me, it wasn't until it was evident to all that I was hysterical under the drills they then said "oh it's just a hot tooth" after working on it for 10+ minutes with me crying. Needless to say the root canal was divided in two appointments and completed. Fast forward to 2026, a root canal is needed on the same tooth with multiple doctors asking me "did you go to a specialist the first time?". After the procedure, they informed me that I had a canal that was completely missed in my 2021 root canal and only 3/4 of the canals were properly done. I would recommend finding a different location unless you want a painful, expensive, half done procedure. It's 2026, the doctor is still the same so I'm sure there will be others in the future who will have similar complaints.