My overall impression is that they are clowns.
I went in to see about having some air bags installed on my truck along with some overload springs.
They said they couldn't get me the springs but that if i bought them they would install them.
They gave me a print out of which springs to buy and where to buy them etc.
When I spoke to the manager mike he quoted me about $1600 for the air bags over the phone.
I asked him if he would install the springs and oem shocks as part of that price and he said yes.
So i went and bought the springs and shocks.
We set an apt for weeks out. I dropped my truck off and about an hour or two later i get a call from mike explaining he had guys go home sick and that they could install the air bags but not the rest of the suspension.
I said i wanted to get it all done at once so i picked up my truck.
At this point it felt like they didn't want to install the suspension and that they were jerking me around, but i decided to move forward as though that wasn't the case.
A couple weeks go by and i called them because i was going out of town and thought i could leave the truck with them for a week which would give them ample time to do the work.
The guy i was working with was nice and seemed to care, their hours are wonky so he was trying to help me get the truck in after they had closed.
After a bunch of back and forth i gave up and told him i would just give them a call when i got back.
I got back and gave them a call. I get Mike on the phone and he says the closest apt would be three weeks out.
Then i asked him to confirm the price and now it's almost $1800. He said it was because of the suspension installation, which he previously agreed to do as part of the air bag installation.
I called him on it, he denied it. I told him was going to take the truck elsewhere, which i did.
I spent 45 days trying to give these guys my business and it was a total mess.
I would bot recommend these guys nor would I take a vehicle here.
I wasted a bunch of time here. read more
