Water heater quit heating. Pilot light would not light. Called Homerun. Bodie came out at the…read morebeginning of the service window! He trouble shot the heater and it needed a new control unit. He even checked the warranty and found the water heater was still under warranty. Wow! He replaced the controller fast and thanked me for calling Homerun. This is a really good company with quality workmanship and service!

Knowledgeable technician, Saul, has worked on several repairs. Always communicating with us as to…read morewhat could be wrong, what he plans to do to repair. Always informing us on his ETA. Reasonable pricing. Highly recommend.

Had our heating/AC system replaced by someone who became unable to maintain it. That person…read morereferred us to Gutafson. It was a custom build and we needed someone who could understand its operation and help us maintain it. We've had them back several times for seasonal check-ups and fixing little plumbing issues and replacing a water filter system. Both Mike and Josh have been here always been reliable and friendly, and have done a good job.

We had such a good experience with Gustafson's replacing our two AC's! Excellent workers and super…read morequick to come out when we had an AC die on us. Top notch service all around! Thanks Mike!

This company is the one to go with. Professional and so pleasant to deal with. Top quality work…read more Beni is a great guy. So happy with my new furnace.

From the owner: We are a locally owned and operated family business, here to provide reliable trustworthy service…read moreto the Albuquerque and surrounding areas. Whether you need a maintenance check or an emergency repair on a heating or cooling unit, we are available to handle all of your heating, cooling, and ventilation needs. We strive to exceed your expectations.

My kitchen sink was clogged really bad a few weeks ago so I sent a request to multiple plumbers…read more Mario responded within minutes and was at my house first thing the next morning. The sink has been working great ever since and I was pleased with the speedy response time. I would recommend Mario to others in need of a plumber. Based on another review on here, I feel that it's worth mentioning that I didn't feel like there was a language barrier.

Contacted the business yesterday due to an urgent plumbing issue in the early afternoon, Mario…read morestated he could come in that same day. I had cancelled another plumber that was to come in later that evening because he gave me his word. An hour passed and I texted him with no response and called him twice which went straight to voicemail. He never came, as he stated, nor returned my text/call. Extremely unprofessional and from first hand experience unreliable!

HVAC unit was installed back in the 90's - crawl space is a tight fit. Sure, we changed filters…read moreregularly, but had not had a check-up that I can recall. Called several companies, dealt with outrageous quotes and fast talk. Brian at Horizon was calm, took the time to explain what he would do. He confirmed our appointment and showed up ready to do a full check up and maintenance. We also asked for a video of the plumbing -which had repairs done last year by an outfit I will not name. Brian did the tune up/clean up. The furnace checked out fine, thank goodness. The video did reveal a significant vertical breach in a major pipe that had been steadily leaking under a bathroom. Brian referred "My PLumber" for the pipe replacement. Dodged a looming disaster! Great job all around. So nice to work with good, honest service professionals.

Our digital thermostat stopped communicating with the main unit, so we were basically without any…read moreAC this morning - going into a HOT day and weekend. Brian picked up right away when I called, and he worked to find time to fit us into his busy schedule today. Brian quickly found the issue, and walked me through exactly what happened and what was needed to ensure our AC works well going forward. Brian was very professional, and it was obvious that his focus is delivering quality service at an economical price point. He takes pride in his work and reputation. I will definitely be recommending Brian to any friends and neighbors that ever need HVAC or plumbing.

Very happy with Wolff. My heater stopped working overnight. Called Wolff before 8:00 and left…read moremessage. Within 30 minutes I got a call back. They came out early afternoon. Not only did they fix the heater they gave me a quick troubleshoot lesson. Will definitely call them again if my HVAC has issues.

Our water heater was over 10 years old and it started cycling heat on most of the time. Based on…read morepositive reviews, we called Joe, of Wolff Heating Cooling and Plumbing to replace it. First, he said he needed to make sure we didn't have a leak. Well...we had a slab leak. He referred us to a fantastic plumber (Eddy Ks Plumbing and Heating) that fixes leaks under slabs and he did a phenomenal job. We still wanted to replace the water heater so Joe was patient while all the excavation, repair, and restoration work was done. Joe did a great job replacing our water heater and even built a new stand/table for it. We were billed what we were quoted and he showed up on time and was very professional. We will definitely call him for any future heating, cooling or plumbing needs.

We had an evaporative cooler leak during the hottest part of the summer and these folks came…read moreimmediately. Jonathan's skill is unsurpassed and we have now used J & J a second time. This company is superior in skill and responsive to all our plumbing needs. We were particularly impressed with their ability to assess our problems and effectively communicate our solution options. Their pricing was reasonable.

I had a leaking water heater and needed someone to come out immediately. Juan and Jonathan…read moreresponded the same day, diagnosed the problem quickly, and had the leak repaired within 30 minutes. Their professionalism and fast turnaround were truly appreciated.

Jonah was great and did the estimate for replacing a water heater and repairing the hose for the…read morewashing machine. The price was a bit excessive I think for $4000. This included replacing a 40 gallon water heater, repairing the inlet hose on the washer. and membership fee of checking the furnace and AC unit for a year. Jonah came to do the repairs on the day and times that he was expected. He was very professional and kind. He spent 6 1/2 hours on the repairs. He cleaned up and explained all of the fees. Overall, I'm very pleased with his service. Normally, I would five stars, but I think the price was a bit too much money.

who the heck don't install customer supplied water heaters. Two stars cause they were at least nice.read more

JP Plumbery did the HVAC work on my parents new build a few years back so we were referred to them…read morewhen our heater started giving us issues this winter. Our heater was 20+ years old and we've been wanting to switch from a swamp cooler to refrigerated air for some time now. We decided to pull the trigger and did a full replacement of both units. They were extremely competitive when it came to pricing, another company was going to be significantly more expensive when we were just looking at the heater repair/replacement. Cody and Dylan were the two service techs that replaced the units and were great to work with. The first day they arrived they were very thorough in explaining the process and what to expect over the coming days. I didn't feel the need to check in with them because they would check in with me when they arrived every day and throughout so they could update me on the progress they were making. With the change in weather I've used both the AC and heating unit in the last couple of weeks and both are working great! I would recommend JP Plumbery to anyone in need of their services! Joe

This is about work done by JP Plumery in October 2024 (before their partnership with Signature…read moreHeating and Cooling). I had them install a new Carrier heat pump ($18K+) to replace a broken evaporative cooler/ancient furnace. The furnace was located in a second-floor closet, so that's where they installed the air handler (and coil), both installed vertically. Unbeknownst to me, a city permit was required for this work, which was NOT obtained by JP Plumery. Had a permit been obtained along with the city inspection, NONE of these problems would have occurred. 1. They did not correct the air intake to handle a 4-ton heat pump (which they oversized - my house is only 1800 sq ft). They claimed a 20"x20" intake was completely fine for this system. Nope. It required a minimum of 1680 cfm air flow; a 20"x20" only provided 840 CFM. 2. The condensate drain they installed was completely incorrect - it had a long horizontal pipe immediately after the handler drain instead of a 5" long P trap to prevent the negative pressure from the air handler from sucking condensate back into the air handler (see photo with accompanying condensate inside the air handler). 3. The air handler was not installed 'square' onto the ductwork supplying the house (see photo). 4. They did not install an automatic shut-off required by city code to turn the unit off if the condensate pump pan overflowed and water backed up into the air handler. This caused flooding in the second-floor closet that leaked into the first-floor ceiling. Once this leak occurred in late July 2026 (and it had been going on for a while, just not noticed because it hadn't leaked through the ceiling yet), I called JP only to be connected to Signature Heating and Cooling. The air handler was full of water. The tech diagnosed inadequate air intake or a potential refrigerant leak causing the problem (the air was plenty cold coming out of the registers). When I asked why JP did not install the correct air intake, all I got was crickets. So I contacted the BBB and all of a sudden, they want to come out and 'take another look.' Same tech came out and denied that inadequate air intake was the problem and instead added more refrigerant, which made the condensation worse. For both of these visits, I was not given any objective measurements or photos taken by them. So I had two other HVAC companies come out to see what was going on. Both diagnosed the problem as an inadequate air intake and an improperly installed condensate drain with no automatic shut-off. I had both problems corrected and, what do you know, the problem was solved. All this during our 100-degree heat in August 2026. I went back to Signature Heating and Cooling/JP Plumery for reimbursement for the work I had to have done to correct their mistakes. All they have done is deny deny deny and will not take accountability for their mistakes. Now I have to have the city come out (at my additional expense) to retroactively issue a permit. The BBB was absolutely no help, so I've contacted the CID for New Mexico and will write reviews where-ever I can to warn you all about these merged companies. DO NOT do business with them. See my other reviews for who I recommend. JP can reply to this all he wants, but he knows what was done. It's funny, all they had to do was reimburse me $2500. Now I have a file a claim in court.

The unit was installed improperly from the start. The unit was installed early September and five…read moremonths later the issues have finally been solved. (Fingers crossed). First, there was no permit pulled for the inspection of the the final installation and still has not been. The heat failed to work proper first because the gas had not been turned on to the unit. Knew the unit had some type of oil build up that needed to be burned off, which ended up smoking throughout the house. The electrician harness kept shorten out and needed to be replaced. Then the circuit board needed to be replaced. The gasline and P-trap was not properly installed the first time and had to be re-done. Overall my experience with this company was been subpar. Still waiting for that inspection! Avoid like the plague!

I have to give credit where credit is due. Despite not having a rating yet, I used the Yelp feature…read moreto help find an HVAC business to do a routine preventative maintenance on my heater for winter. I got a response from about 5 HVAC companies with three with estimates for their service. I chose them for being the first to response with a reasonable estimate and I called to set up an appointment that will work around my work schedule. They were able to work with me to provide a good date to come out and do their service. The day of the appointment, the tech called me that he was on his way within the appointed time. He did show up early and he did his HVAC service in a reasonable amount of time, about 15 to 20 minutes. He told us what he did and I paid exactly what I was quoted in the estimate, plus tax of course. I passed on to him to add me to their 6 month preventative maintenance schedule to do our AC service in the Spring. Overall a great experience with this company as the tech was friendly but professional.