1. Tru Appliance

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Pueblo, CO

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Tru Appliance

2.0 (8 reviews)
Closed • 9:00 am - 3:00 pm

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2 years ago

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4 years ago

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5 years ago

These guys are a joke. 3 calls...3 left message..3 unreturned calls. Sure seem like unprofessional loser to me. Good luck.

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5 years ago

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Johnny's Boiler Shop & Metal Works

Johnny's Boiler Shop & Metal Works

(2 reviews)

Yesterday I took a small metal folding table frame to Johnny's to have the length cut down (from…read more48" to 37"). He had already told me ahead of time $95 per hour and I knew for a job of this caliber and size an hour was ample time to the job, so I was prepared to pay $95.00. When I presented the table to him with the details of what I wanted done, he said it would take him 3 hours. Today I took it to a professional welder who responded to my post on the Nextdoor app. He did it in less than 55 minutes and charged me $65. It's appalling way of doing business. I do hope they are not getting government contracts.

I went to Johnny's boiler shop for a super simple project to bend some tubing for me. They quoted…read moreme a price, which I accepted at that time. I waited 3 weeks before calling them, and was told the person I needed to speak with was at lunch and would call me back. That call never came!!! 3 weeks later, I called again. The secretary told me the foreman was walking out to the shop to check on my project, and he would call me back immediately. That call never came either!!! Needless to say, 3 weeks later AGAIN, I called and was told I'd be called back. Wanna guess if they ever returned my call? NOPE!!! so again, like clockwork, I called 3 weeks later again, about 45 minutes before closing time, and got a recording. I left a nasty message letting them know I'd be leaving reviews so others don't have this same anguish they put me thru. I reccommend ANYONE ELSE.......even if you need to drive to COS or Denver. At least you might actually get your project completed.

Vigil's & Smith's One Hour Heating & Air Conditioning

Vigil's & Smith's One Hour Heating & Air Conditioning

(5 reviews)

We called One Hour Heating & A/C after having a bad experience with another local company. The…read moreother company was reluctant to come out after hours,(even though they offer 24/7 service)said we needed repairs that we actually didn't, and didn't follow through on getting a priority appointment set up. One Hour Heating & AC was here first thing Monday morning, identified what actually needed to be repaired, and had our A/C up and running very quickly. Tom Arguello is the service manager and was our technician. One Hour is now our go to service in the future.

I called One Hour Heating and Air Conditioning because my system stopped pushing air throughout my…read morehouse, and they were able to send a technician the same day. The technician showed up and determined the cause was a faulty blower motor and quoted me over $1000 for repair. I agreed and he came back the next day and replaced the motor. When we powered the unit back on to test, he said that he must have gotten a "bad" new motor. As an electrician, I suggested that he just jump power directly to the lead of the 120V motor, and when he did the motor turned on. He then determined that the control board was bad and called Ingles Supply. He had me pay for a new control board over the phone separate from the "company" (an additional $200 cost). While he had left to grab the new control board, I tested the original motor in the same manner to determine that there was nothing wrong with the original motor either. After returning he installed the exact same OEM control board and turned the system on to see if the blower would work. The blower turned on and he decided that he was going to "check" my AC system. He determined that I had an old R-22 system and it was low (reading 35 psi instead of 60 psi I was told). All the original tags were missing on the unit so how he determined the type of refrigerant used confused me. After running around with a leak detector, and being unsuccessful at finding a leak, he decided to add pressure to my system to find the leak by adding nitrogen to the system. He determined that the leak was coming from the evaporator coil (which he kept calling the "condenser"). He then informs me that I should not use my AC system and at least we got the furnace going. He then made an offer, outside of the company, to help me change the furnace if I bought one to do myself. A few days later the temperature dropped enough that I turned on the furnace to heat my home and discovered that no heat was coming out. After calling a few different companies to come and assess my system they determined that the new blower was spinning backwards, which was causing the high limit to trip making my furnace not heat, and that replacement of my previously working AC was my only option. Technicians with other companies assessing my system were baffled as to why the technician with One Hour Heating and Air Conditioning would put nitrogen in my system. While I know my system was older and probably needed replacement soon, the technician from One Hour Heating and Air Conditioning ensured that immediate replacement was my only option going into the summer months. We decided to go with another HVAC company for all our future needs.

Tru Appliance - homeappliancerepair - Updated October 2026

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