1. Done Right Repairs

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Pueblo West, CO

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Done Right Repairs

5.0 (4 reviews)
Open • Open 24 hours

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4 months ago

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10 months ago

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3 years ago

Yes I got the work done right, Denis explained the whole process and felt was a good thing to get information.

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3 years ago

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D-3/A-OK Appliance Service - Brand new counters that were broken due to D3/AOM service rep, Devonte

D-3/A-OK Appliance Service

(152 reviews)

Chris G. fixed our fridge and provided excellent customer service. He was fast, efficient and…read moreanswered all the questions we had. Our experience was excellent all the way around. Scheduling, the appointment, the repair itself all went very smoothly and we will definitely use D-3 again in the future.

I am a builder and own many rentals in Bend Oregon. I have forty five years in this industry…read more Please do not use D-3 Appliance Repair. I have dozens of Kitchen Aid appliances in my properties and when one of their refrigerators that still had a partial warranty failed, Kitchen Aid recommended D-3. Good, professional appliance repair companies are hard to find and I expected one referred by the manufacturer to be stellar. They were not and in my opinion behaved with the intent of misleading their clients to take their money. They charged $158.00 to come out and diagnose the issue. This was suppose to determine the problem and required $535.00 up front to replace the part needed. I can replace the refrigerator for $1200 and was clear in my decision to work with them that it would be fixed. They backed their diagnosis by reiterating there guaranteed fix. The refrigerator failed again two days after their work. My renter had been without a fully functional refrigerator for over three weeks. I told the technician that I cannot allow my renter to be without a refrigerator any longer and needed to purchase another. I told him that I wanted my money back. He told me to contact his service manager to discuss the issue. I have spoke with the office of the service manager five times in the past 28 days asking to discuss this issue. Each time I was insured that he would call me back but it never happened. I have contacted my credit card company to deny the $535.00 charge. Seriously, this company cares nothing about it's customers nor does Kitchen Aid for recommending them. No more Kitchen Aid, too bad they use to be the best mid range appliance manufacturer.

Done Right Repairs - homeappliancerepair - Updated October 2026

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