He seems to be great with phones and laptops according to these reviews and people I know (I wouldn't know personally) but DO NOT bring a PC tower to him. It was apparent he was just as clueless as I am from the start. From him raising the diagnostic price quote 3 times to having to call other stores to ask what to do he just doesn't have experience with PCs I guess.
little back story, I just moved here and when plugging in my PC the signal wasn't reaching the monitor. I did some online troubleshooting but no luck. Through my speakers I could here the start up noises and discord booting up automatically like normal but no display reaching the monitor even though the HDMI cable was recognized by the monitor. I plugged in an Xbox and the display was fine so I knew the monitor was not the issue
He charged me 155$ even though I didn't need any parts replaced which I thought was steep especially since he had been late on getting it back to me but he claimed he had taken the entire PC apart AND wiped the graphics driver and put it all back together so I thought fair enough at 155$ a little steep but I thought my GPU was busted so better than I was expecting.
When I got it home it still wasn't reaching the monitor so I called back and asked if he had tested it at the shop to which he then admits he didn't take my PC apart like he claimed all he had done was take my GPU out (which is easy to do and held in by 2 very easy access screws) put it in a different pc and updated the GPU drivers (I had updated them 3 days prior to moving here so that wasn't the issue) He then put it back in my PC and without even booting up my PC to make sure that was the issue fixed he returned it back to me and somehow this process took him 5 days which is well over the time he had quoted to me.
He asked me to return the PC so he can look at it again since it still wasn't reaching the monitor but while looking at the cords to unplug them I realized I am an idiot and had been plugging the HDMI into the motherboard HDMI port instead of the GPU HDMI port the entire time. I forgot that the GPU port existed since its a lot lower than the other ports and sorta blends in with a fan cover
Again I've heard nothing but AMAZING things about his phone and Laptop skills and prices but if you have a PC SPECIFICALLY a gaming PC, look else where... also check your ports so you don't pay 155$ for no reason RIP lol
Final Thoughts for the owner: test your customers products FIRST, during, and after fixing them. Also, don't lie abut what you did to "fix" it so that you can charge more. I know what It takes to take out a GPU and wipe the drivers, its a 15 minute at most fix and wasn't even the problem. Charge your minimum diagnostic fee of course (I completely understand that even though you raised the diagnostic fee from 35$ over the phone to 50$ when I got there to 75$ later that day) but don't over DOUBLE the price for such a simple "fix"
TLDR: He charged me 155$ and all he did was unscrew 2 screw and press the "update driver button" which wasn't even the issue which he would have realized (it was just me having a dumb moment) had he tested the pc himself first which is like the first step for anyone in IT... 90% of issues are just operator errors read more