Around the 1st of April 2023 I contacted this guy about installing aftermarket parts on a Can Am Spyder,(front and rear floorboards, LED headlights, fog lights, hardcase saddlebags, engine lights and front arm lights). He told me that he could install the items. I gave him a list of the items to install, and he stated that he would get back with me in a day or so. I had already researched the parts and price. After about a week and a half I had not heard from him. I should have suspected something at this point. I contacted him, he stated that he had been really really busy and that is his reason for not getting back with me. Throughout this entire ordeal his reason is always I have been really really busy. Anyway a couple of days after this conversation he contacted me and sent pictures of the parts from the list and gave me a price for the parts and installation. As stated earlier I had researched the parts and the price. I paid for the parts at this point. Doing the research of the parts I observed that the front floorboards were on back order. They were expected to be in stock the next month which was May. At the end of May I checked the website and the floorboards were in stock. I contacted this guy about the installation he stated that the floorboards were still on back order. I advised him that according to the website they were in stock. (With this company if an item is on back order you pay for the item in advance and as soon as the item is in stock it is shipped to you next day service). He stated that he would check on it and get back with me. Another couple of weeks passed and I had not heard from him. So, I contacted him, again he states that he's been really swamped, the reason he hadn't got back with me. He advised me to bring the bike in 0n 29 June at 10am. I arrive at his establishment on 29 June at 10am. Another red flag, this place is way back in the woods, a fabricated building sitting on his property. When I arrive he states that he didn't tell me to bring the bike on this date. He then tells me he meant 5 July. I bring the bike back on 5 July at this point he states that he was still waiting on the floorboards, but they should be in any day. I'm thinking he should be finished with the bike in a couple of days, at the most a week. After about (2) weeks I contacted him he stated again that he has been so swamped that he hadn't time to get to the bike plus he was still waiting on the floorboards, but he assured me that he would get to it the next day. I checked the website, and the floorboards were in stock. Another week passed and I got the same story, really, really swamped and the floorboards were not in yet. After he has had my bike for (5) weeks I contacted him, still the same story. But he said he was going to get with the company and see what was going on with the floorboards. Again, I checked the website, and the floorboards were in stock. Another week past. He stated that he would go ahead and install the items that he had and I could pick the bike up and when the floorboards arrived I could bring the bike back. He gave me a day to pick the bike up the next week. Upon picking up the bike he had not installed the fog lights the fog light covers. He stated that they didn't fit and he had to send them back. He stated that he had contacted the company and they stated that the floorboards had been shipped. He advised me that I could take the bike and when the other items arrived he would call me and I could bring the bike back and he could install the remainder of the items in a few hours, this the end of August. My First mind told me not to do it, but I paid him in full and took the bike. I contacted him in September, he stated that he had the rest the parts and he would get back with me with a date he could install them. I didn't hear from him, I contacted him in October, again he states he has been really busy and he has no help. He states he states he was working on a really big job and he would call me and schedule for me to bring the bike in. I didn't hear from him. I contacted him in November he told me to bring the bike in on 15 December. which I did. I contacted him around the middle of January he stated that he was having a problem with the fit of the fog lights and had to send them back and he was waiting on them to come back. Long story short. Every time I contacted him there was an excuse and he was always going to start on it the next day. In March I picked the bike up, it was sitting in the back corner of his shed extremely dusty and dirty and had not been touched. I contacted a reputable company about finishing the installation and told me to bring it in. I contacted this guy about picking up my parts, he stated that they were in storage and he would have to go get them. I told him that I also wanted a refund for the work that he did not complete and he agreed. For about (3) he kept telling me that he had not had time pick up the parts from storage. In April I had had read more
