Passing through, had problems with the installation of new batteries, stopped by before closing to get it done correctly, Nathan was very accommodating and got us going quickly, we went back the next day and he fixed our radio, fixed the trailer connection and light without an appointment and again very proficient and knowledgeable. Grest service. Kuddos! read more

Trotter's Rv - Service side - RV Dealers Near Me - Kingman, Arizona

I don't know what happened. I have been taking my RV to Trotters for about 4 years now. Nathan always did good work and the prices were fair. I recently had a problem with my steps and the cabin batteries dying even when hooked to shore power. Nathan fixed the steps and told me the cabin batteries were holding a charge. I took the RV home and the next day the cabin batteries were dead. We charged them and hooked them to shore power and the next day they were dead. The internet told me to look for something I was not sure of so I called Trotters and asked them to have Nathan call me when he had time. I live 25 miles from their shop and if it was a quick fix that would be great. Today I got a call from Valerie who said Nathan said they weren't dying there. No offer to answer my question. No offer to take a look at it. Just nothing! If he didn't want to do the job or was incapable of doing the job, just say so, but they gave me nothing! Basically gave me the brush off with no explanation. I know a shop in California that will fix it but I find it sad I have to take the RV 300 miles to find a shop that cares about their customers and reputation. read more

I needed two 36" 1/0 wires cut down to 22". They did a EXCELLENT job. Trust me many shops do a sloppy job using the wrong tools. Outstanding service, very friendly and helpful folks. Nice selection of stuff. I added this place to my address book so I can use them when I come to town again. read more

The price on cheap pieces of glass like a mirror is outrageous and a lot of their stuff is way overpriced

My wife and I were returning to California after our trip thru Arizona, New Mexico, and Colorado. We stopped to fill up at the Flying J on Andy Devine Ave. in Kingman. When my wife came out, she noticed that the undercarriage of the trailer had come loose, and folded underneath. We managed to limp over to Trotter's RV Repair to have it fixed. We figured that we would have to get a motel room for the night, at the very least. The owner had ok'ed us to come over, and they put their guy Dustin on it. We came in at about 2 PM, and he had us back on the road by about 3:30. And without telling, the price they charged was more than fair. Let me tell you, that if we lived close enough, nobody else would ever work on this trailer. All the folks there were absolutely a dream. I would recommend them in a heartbeat. Thank you guys. You're the best! read more

They suck, was charged $330 bucks and didn't fix anything, broke the dash AC. They called it a diagnostic fee, never again .

-1 is what it should be. They are terriable, the front desk does not know anything about RV or what is going on with the lot. Says she will call you...she will never never never ever call. They give you a time for pick ha ha finally went in and told them I want my rig...Not fixed dent in front they do not walk around when you check in so guess what "that was there". Sign says 125. hour for labor they charge 175.00. These are new owners and I suggest go anywhere else no matter how far if you want you rig fixed. I do not recommend this place. read more

These guys are awesome and better than anything we had in California (which usually took weeks or even months). Now a Kingman resident, we had some tune and tweeks needed on the 5er. They did it in record time. Our cousin came down from Oregon in a class A and had some issues. A part was needed that would take 14 days to get the part then 2 days to install. Yes, it did take 14 days to get the part but Trotter's put in on in 8 hours and at half the price quoted! We really appreciate Trotter's and would recommend them to all who have RVs. read more

Needed some rear lights replaced and generator worked on. I was told two weeks, which was fine it was just sitting. Came back an hour later, after dropping it off, for something else and it was already being worked on. Awesome service!! read more

We received 5 Star Golden Service by Nate! Nate quickly assessed the situation and made the repair! We were back on the road in a very short time. I'm in disbelief of how reasonable the charge was for the repair. If you are traveling through Kingman, AZ and need an RV repair, I would definitely recommend them. read more

Wow! Great service. My water pump on my Airstream Motorhome stopped working. I figured it was a fuse, but Danielle and Mike immediately looked into the problem and got my fresh water flowing again! It wasn't a simple fuse but a much harder to find problem. I'm a happy camper! read more

AMAZING! I had been sent to three different RV repair shops prior to Trotters RV. My fridge fell out of my Forest River unit and destroyed the inside. James payed attention to the details inside the trailer and even modified and built a better stable/frame for our fridge so it wont fall out again. He also repaired our "nail wall" (a failed attempt of fixing a wall from another RV repair shop in Las Vegas). And made sure when fixing the flooring everything matched up perfectly! Nate hit all the bases on my list of things to be fixed and some. He was able to get us a new countertop (as the original was brutally scratched up and dinged). Valerie is by far one of the hardest workers around. She kept me informed through the whole process (several months of going back and forth with Forest River) and even informed me of some recall issues on our unit that Forest River failed to inform me and Valerie made sure to get these issues resolved and fixed. She is knowledgeable, kind, and obviously really good at what she does. I will be going to them from here on out and referring family and friends to them also. read more

Went to Trotters today in the hopes of getting a new pigtail for the RV. They weren't sure they had the parts and I found them. When I asked if someone would be able to attach the part a woman rudely told me I couldn't expect someone to just drop what they're doing to attach the part. Customer service is everything and Trotters didn't have it read more

Went to trotters to sell a fifthwhell, they said 10 percent my wife and I said ok bottom price 4,500 sold in 18 hour they told me for 5,000 I was happy had them put a solar system on my new one. After some research found out they sold my fifthwhell for 13,000, needless to say I got ripped off for 7,200 very mad and disappointed. I don't know how the owner sleeps at night. Karman will get them. They tricked me good. Mostly upset about the way they suck you in,knowing they are going to rip you off. I am sure some people are happy with the service, I thought i was then found out different. Beware don't go here. Very dishonest people. read more

The employees here are amazing! The two women at the counter were understanding of our generator situation and tried to help us troubleshoot as best as possible until one of the mechanics was free. Nathan arrived and was able to inform us quickly of our generator problem on our rented motorhome. He gave us a little tutorial and was SUPER helpful! He took time out of his day that he really couldn't spare to help us get back on the road. We really appreciated the whole staff! They were wonderful!! read more

Great place for your RV needs. We are beginners and need a tutorial which Trotters agreed to do right away since we were leaving in the morning on our trip and did not charge us for it. While there they notice( our recently purchase used RV) the air conditioning was on backwards. They fixed it while we were there. Very helpful and a great place to do business. read more

If I want something for my RV I always drive the hour from Mohave Valley to Trotter's. They always seem to have what I need and go out of their way to explain to me "how stuff works" ! My most recent visit was to purchase something to keep my cabinet doors open. The gal behind the counter came out and showed me exactly what I needed, and since there were no instructions, she called in the service dept to tell me how to install. read more

Was on the road heading from California to Colorado and stopped to get my trailer winterized before heading into sub-freezing weather so I called and they gave me an appt for the next day. Wonderful service -- so friendly and helpful. I think that the tech's name was Desmond or something like that -- began with a 'D' -- and he couldn't have been more courteous, knowledgeable and cheerful. HIGHLY RECOMMENDED!! read more

I was passing thru as many people do with my RV. I want to to thank the staff here for their wonderful knowledge and help with parts I needed for my RV. It wasn't much, but the help was over the top. Thank you so very much. I hope to find a RV repair and supply store who has set the bar so high near my home or down the road if needed. read more

We have never and will NEVER use or refer this business to anyone. I tell you this is a small community and they are selfish,greedy, and a heartless family. I am new to Kingman, my husband called from Cali because my air-condition unit went to find they do not have a mobile service, understanding they do not have a mobile service they would not offer with all their knowledge a local mobile business who could possibly help our needs, even when they knew I can not drive our RV to them how selfish and heartless can a business be?? Well Karma it doesn't pay to be greedy in this world today good luck peeps you will meet your match someday !! Do not use this business they will screw you !! read more

Perry, the owner of this business, is a very decent and scrupulously honest guy. He went out of his way - on his dime - to work on an RV problem and it is appreciated. Did I mention the free pizza he gives out every afterno- Oops. Sorry, Perry. Shouldn't have mentioned that... read more

I was in an emergency situation and Nathan took care of me like I were family. I couldn't give Trotter's more praise if I tried....every business should operate like these people....they know how to treat their customers read more

Our motor home trip to Las Vegas was interrupted just 75 miles east of Kingman by a wind storm that ripped away a section of our roof. We located Trotter RV on line and called. They told us to come in and they'd see what they could do. At the RV repair shop we learned the damage was extensive, the materials would have to be ordered and would take about two weeks to arrive and then another 5 days or so to install. Operations manager, Nathan and two of his men, Ron and one other whose name I did not get, dropped what they were doing and in cold, windy weather applied a temporary fix to get us on the road again within an hour. The bill was very fair. If I could give them six stars I would, and I would choose this RV shop from any list of RV shops. Bob & Judy L. Chattanooga, TN read more

Like most Rv and Trailer parts houses, the sell items mostly related to 80's and newer rigs. They are temporarily closed on Saturdays during the slow winter season, but they are open on Saturdays by appointment if you know in advance that you need something. read more

Trotter's Rv - RV Dealers Near Me - Kingman, Arizona

My experience with Trotters the Past 7 Months have been outstanding from the owner down to everyone there they treat you right. Nate is the most knowledgeable RV Tech that I have come across and always willing to answer questions about your coach. read more

Charged us way more than was quoted. Should have told us before they started how much more it would be. When you are traveling you don't expect extra expenses. A two hour job ended up being five hours! read more

High prices and no refunds on electrical parts kept me from purchasing a thermostat. Not all thermostats are wired the same in an RV. I am glad I didn't buy there because I would have purchased the wrong part and would have been stuck with it too. read more

My wife and I and our air-conditioner breakdown at 105°, here in Golden Valley. We are close to Kingman, and called Trotter's RV ask them if they could repair it or replace it. Trotter's RV said yes we can replace it as it's nine years old. They had to order it as it was 15,000 BTUs, they had 13.5 in stock but I wanted a larger one. It only took two days to get it in, they called us and had in that day. I highly recommend them, and the price was reasonable and in-line with other repair dealers. Nice to find an honest dealer while you're traveling, and very unusual in my experience. read more

We are full time RV'ers and our repairs have to be timely and well done. Trotter's did very well on both counts. The staff is friendly, courteous, and professional. Parts prices are reasonable as is the shop rate. If you need work done in the Kingman area, I highly recommend Trotter's. read more

We had our Airstream furnace stop working while on a two week trip. So I thought it would be a good idea to have it looked at so we wouldn't have to freeze at night. Well they put someone on it right away and he worked for over three hour. They replace the board and the sail switch but it still wasn't working. So after some phone calls to the manufacture it was decided that the furnace needed to be replaced under warranty. So we paid the bill and left happy that at least we know what's wrong. A week later we tried the furnace and it worked, it's worked ever since. So they fixed it after all and we don't need to go through the hassle of putting in a new furnace. Trotter's is a great repair shop. So if you're in Kingman and need help with your RV I highly recommend them. Better rates the California. read more

They do decent work and should for charging over $125.00 an hour for labor. After reviewing other Trotter's reviews here, it does appear Trotter does very their labor fees depending on who's the customer. I don't think this is "good business." read more

We have a one year old rv and have had 3 repairs to the furnace so far //. Ron the technician had it fixed in less than an hour while rv dealerships had us wait up to 4 hours to find and fix the problem . We are so very pleased with the service and would recommend Ron and the entire staff for any repairs. read more

we were traveling from mesa on our way to las vegas , had a problem with my generator , they were so helpful and sympathetic to my problem , they were unable to fix my problem due to lack of parts , but they patch me up so we could continue our journey, thank you so much ron j read more

Nominal labor rate $100.00/hr. inflated billing labor rate $300.00/hr. OUCH! 5/21/'18 I brought in two trailer hitch ball mounts requesting that the 2 inch ball be removed from its existing mount and placed on the new mount. The process consists of running an impact driver on the old mount to remove the ball nut, then placing the ball on the other mount and running down the securing nut with the impact driver then inserting the swaybar ball into it's hole and running the nut down It takes 5 to 10 minutes max. Trotter's RV bills out labor in 1/4 hour increments, fair enough. When I got the bill it was for $84.29 consisting of a labor charge $75.00, parts $8.50 and tax $0.79. I told the cashier it doesn't take 3/4 of an hour to run the ball off mount and place the ball and run the nut onto the other mount. Furthermore, I brought the mounts and balls into Trotter's and they provided no parts. The cashier called the assistant manager over who looked at the work order then back at the cashier and said, "Barry's having one of his moments" and wrote over the $75.00 charge $25.00 and left. I asked the cashier what parts where provided given that I brought everything in. She told me, "you'll have to speak with Barry". I waited about 10 minutes for Barry to appear at the front desk and asked two questions, why had I been charged $75.00 labor for the work? Mr. Barry looked at the invoice and said, "why are you complaining, it's been changed to $25.00". I then asked him why the parts charge of $8.50 and the sales tax on non-existent parts? He responded it represented a shop charge for tools, shop rags and writing up the ticket. I then asked him, "how many shop rags they had used?" to which he responded, "I'm not taking it off", then turned and walked away into the darkness. Interesting! Trotter's RV advertises heavily on the local radio stations yet they attempt to charge a labor rate of $300 per hour by inflating the labor time involved then charging a non-existent "Total Parts" charge of $8.50 plus tax and referencing it as a flat rate "shop supplies" charge. Given what has transpired, I'M NOT A HAPPY CAMPER read more

My brother in law had a problem with his frig on a Friday morning and they got him right in. The price was fair and service great. He was able to hit the road on Monday as planned. read more

They diagnosed our RV problem within 10 minutes. Our A/C unit was having issues which is never good in the desert summer heat. Nathan and Perry fixed it quickly so we could head on down the road. Their prices and service are great. read more

Like so many others, our trailer's A/C went out in August while starting a 3 month trip. 113 degrees without A/C can become critical very quickly. We stay in Kingman at an RV Park, and the camp host recommended Trotter's. We called and they told us to come in right away. Within 15 minutes they had diagnosed our 5 year old A/C unit's compressor was fried. Unbelievably, they had our model in stock. Within two hours we were back on the road again, with a very reasonably priced unit. It is still 100+ degrees out, but our trailer has never been so cool and comfortable. Also learned a lot about how to use the A/C from them, an added bonus. What a great company with professional, helpful staff. You all rock! You have my business whenever I'm in the area, for sure. Thank you, read more

I drive from Scottsdale a few times a year to have my RV serviced by Nate at Trotter's. I have never had such good service by someone who really knows RVs - from new awnings to electrical to interior remodeling. The prices are amazing (especially in comparison to the ripe offs in Scottsdale area) and the work perfect. I had the whole front area of my Class A remodeled by him and it looks like it came from the factory this way. He explains everything so an idiot like me understands. read more

This place was incredible. Way beyond our expectations. Friendly, knowledgeable, and they specialize in the travelers so you can get back on the road in no time. Very reasonable priced and had an extensive parts department. Highly recommend them to anyone in the area. read more

I live in my RV in Kingman. I went to them because they said that they could get it done within a day or so depending on parts. I took it in on Friday and they just had gotten overwhelmed with units the day before and a technician had just quit. I went over the items that I needed done with the owner. I had my black tank leaking from above (gushing out), a mirror broke, the toilet ring that holds the toilet down broke, and asked if they could weld up a spare tire carrier, and put back the black underneath because I had cut it out to see the black tank leak. First thing he said was he would skip the black tank because he didn't have time. I told him I would make other arrangements and he said he would have it by the following Friday. The following week on Thursday I checked on it and they had not started working on it. Talking again with the owner he said he just was swamped. I said I could again give another week but had to have it by that Friday, he said that he would and make sure it was done right. They called on Wednesday the following week and I asked if the underneath was done, she said no so they kept it another day to get it done. When picking it up I was told that the black tank was not done reason: it would cost another $200-300 to drop the tank and take care of it. It is just an overflow and we should not fill it up so it doesn't overflow. Issue 1 I had is that is the main reason for the unit going in and I did not give or get an estimate so the extra $200 or $300 to fix the tank was not a reason. I got it back and the black tank started leaking that day, come to find out they filled it up with water and did not drain it so I had smell all over and stuck under the underneath matting that they put back on for me. Next the toilet was still not fixed. I took it off and found the ring holding the toilet broke still. I called and they said they did not see it broke. I took a wood screw and secured the toilet. For the extra tire holder they welded up... they put the tire carrier up and burned a hole through the frame (not drill it through), yes it looks horrible but now I can see that is the way they do things. Total lost $1500, I paid cash so no I am not getting any refund and I am booking it in Las Vegas at a reputable RV dealer I have used before and repay to fix the tanks and not leave me with a leaking black tank. read more