We just bought a 2021 Kia Sorento on Saturday June 13th. And we absolutely had the best experience…read more Alex was our salesman and he was really great. Very friendly and personable. Very accommodating. I do not walk well so he brought the car to us to look at. John, the business manager was also fantastic! Very friendly and fun to talk with. Made signing all the papers that you have to go through a nice experience. Not a chore. Will definitely be return customers if in the need for a vehicle.

We found my dream car at Alan Jay Kia! Joshua was awesome from the greeting, test drive, and the…read moresale. He was very knowledgeable and made the process smooth and easy. Thank you Joshua, for your time amd attention. Alan Jay needs more salesman like you!

Quick with good service. No complaints from me on this store. Needed fuel line they even cut it…read moreto length for me.

Working on my boat, upgrading a couple of things and replacing a part or two. These guys are most…read morehelpful. Listen to what I needed, recommended some course of action and had what I needed. You can not go wrong with the NAPA in Sebring. Prices are. Dry reasonable!!!

From the owner: Your local NAPA stocks auto parts, tools and equipment and many other items for heavy duty trucks,…read moremarine, and farming equipment.

The staff are friendly and accommodating. I appreciate that they took my car in when it was almost…read moreclose to closing. But perhaps because it was almost 5pm when I arrived and they close at 6pm, they failed to properly diagnose the problem. I told them the car's battery light was on so are all the warning lights. It practically stalled on me at their driveway. I asked if it was the alternator and they said the battery just needed to be replaced. I left with the battery warning light still on and they said it'll turn off once I drive it for a few miles. It didn't. After 4 days, the light was still on so I called and asked if it's safe to drive to Tampa. I was told it is. It wasn't. The car stalled and stopped running and had to be towed. It was the alternator. I don't know how they could miss diagnosing something so basic. Even ChatGpt was able to diagnose the problem the first time. I took the car to another shop.

2025 Camry XSE 9k miles I have never felt compelled to write…read morea review this detailed about a dealership, but here we are! I feel other customers deserve to know what happened. Unfortunately a large part of my frustration isn't just with the workmanship, It's with the service management and the way my concerns were handled. My Camry was brought in for a warranty issue involving deterioration of the rubber around the panoramic sunroof. After approximately a month of going back and forth, providing pictures and making multiple trips, Toyota approved repair and ordered a roof. I was told the repair would be completed in one day. I was called and told the vehicle was ready. I arrived to pick it up and immediately found problems. The new roof had been scratched during the repair, and there appeared to be an attempt to cover the damage with glue. The headliner also been creased and damaged. I brought these issues to the dealership's attention and was asked to leave the vehicle overnight. The next day I was told again that the vehicle was ready. This is where my experience with the service manager became particularly frustrating. When I inspected the vehicle and pointed out the damage to the roof, rather than taking ownership of the situation, working toward a proper resolution. The response I received was essentially that the vehicle had been taken to a body shop and "that's the best we can do." I'm sorry but "that's the best we can do" is not an acceptable answer when you're returning a nearly new $44k vehicle to a customer after a major warranty repair. I didn't bring them a damaged vehicle. They received a vehicle in like new condition. And if the service manager is responsible for overseeing the quality of work leaving the service department, I have to ask Who is actually inspecting these vehicles before customers are told they are ready? Because it certainly wasn't happening in my case! I was then told to come back later after they addressed additional loose panels and improperly aligned interior moldings. So I made another trip! My third attempt to pick up the vehicle. And during that inspection, I discovered something that I consider extremely serious. Neither of the two front seat belts was functioning properly! I was repeatedly told my vehicle was ready, yet I was the one discovering basic safety issues during my inspections. If the vehicle was driven to a body shop while the seat belts weren't functioning, that raises serious questions about the dealership's inspection and safety procedures. I wonder what their insurance would say about that! My problem is that I was given multiple opportunities to pick up my vehicle because I was told it was ready and each time I discovered additional problems that should have been caught before the vehicle was released. The dealership had one job, repair my vehicle and return it to me properly. Instead, I now have a vehicle with multiple problems that it didn't have when I brought it in. That is simply unacceptable! I am currently working with Toyota's corporate customer relations team to get these issues addressed. I'm hopeful that someone at the corporate level will actually take ownership of this situation and help get my vehicle restored to the condition it was in before Toyota of Sebring performed the repair. What makes this even more disappointing is that this isn't my first complaint involving this repair. I previously contacted Toyota corporate and the dealership told corporate everything was fine! Yet nobody from the dealership or ownership team, not even the general manager followed up with me. Scratch on the lower front bumper on edge of splitter. New panoramic sunroof broke after the third use -- the frame is broken and might need replacing again. Sunroof was not properly programmed; when placed in vent mode, it would not close. Rattle / noise coming from inside the vehicle around the rear window. Driver's rear interior sill panel is broken and loose. Passenger's front interior sill panel is broken and loose. Headliner has three separate creases

Went to store to purchase break fluid. Multiple brands on shelf with one product having a sale…read morelabel for the larger size which I brought to check out only to find the sale price wasn't good until the following day. Didn't even offer to sell for the marked sale price. In my book poor customer service.

From the owner: Your local Advance Auto Parts at 4031 US Highway 27 S in Sebring offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

Staff was very helpful and friendly. Received a wrong part and they worked diligently to make sure…read morewe had the correct part. A great experience for us.

Mistakenly added my comments to the Avon Park store. They are not bad, the Sebring store, on the…read moreother hand, is terrible. Stopped in to buy some lug bolts and nuts and a few other things. It went immediately down hill. The person on the first counter, took a few minutes to look up when I told him what I needed. He asked the type of car, I told him it was for a trailer. He shrugged and said they should be over there, pointing to the back off the store. There were three or four service men at the counters, but the one I had made zero efforts to help me. I went and looked, could not find anything. Told him so, he shrugged and looked around the store. I left and went to O,Reilly and the were most helpful, spend some big bucks there!

Dear Mr. Jay, I had…read morethe pleasure of doing business at your Chevrolet, Cadillac, GMC dealership in sebring and I wanted to personally compliment your sales staff and all around management team for my amazing experience with Jason on sales, russell your GM and your gorgeous finance manager Ms.Sheryl who were all very informative and now I have my Buick enclave and I love it! P.S. this is the fourth vehicle I have purchased and I plan on doing more business with you in the future!

Bought my Buick Encore from Ferdinand (salesman). Nicest, most helpful experience ever. From the…read morefront to the back, everyone has been absolutely fantastic. The customer service two years later is as great today as it was when I bought the vehicle. I highly recommend doing business with this group of people.

Seriously still a 5-star experience at Alan Jay Nissan. Just got back from a routine maintenance…read moreand John Nichols and the service department knocked it out of the park. It's been busy around there (I tried to get in earlier and they were booked out a week!), the waiting room was packed, but he still took the time to explain to every customer what was going on with their car and the work that may need to be done in the future. I missed the Alan Jay crew the few years I was away. At least 3 routine maintenance items for my car were missed because the other dealership (in another state) didn't take the time to explain what should be done at what mileage. John explained it all to me and recommended when (in a timeline that won't break the bank). I'd recommend Alan Jay to anyone looking for a new vehicle and needing maintenance on their current vehicle.

Our air conditioner needed a new compressor! We were on a weeks vacation in Florid. Called on April…read more7th to get in for a dealer repair. Got an appt for the 11th-13th. Told them many times we were from out of town on vacation and needed car back by Wednesday, leaving Florida on Thursday. They wouldn't check my bumper to number warranty! Said didn't have time. I had my dealer call them and get it straightened out. On Wednesday I called to see if repair was done. They hadn't even started, said they needed the parts yet! I for the 4th time told them I need the car Wednesday whether it was fixed or not. They said they'd check parts and see if it was in. If not I'd have to reschedule!! Again I said I don't live here and I'm leaving the next day. A few minutes later they called an said yes the parts were there and he'd get his guys right on it! Finally right before they closed it was ready for pick up. A very unprofessional and uncaring service.

I called to schedule my appointment because of a rock hitting my windshield and shattered and they…read morewere able to come to my job 2 days later. David was absolutely amazing kind, friendly and kept me updated on how long it was going to take and had me come out to my truck to look at the windshield. Definitely recommend Safelite and David!!! Danielle Guttman

Posted a long review on Google and their site. Basically had 3 different days taken waiting for…read moretech to go never finished the job. Could not get my money back essentially because I paid out of pocket rather than using insurance. Wrong windshield was brought first day. Then calibration was never possible. Was lied to numerous times and reaching a person via phone is impossible because of their ai system. It's been over a week and I still cannot get ahold of a manager.