Easily the best TSC location in the Lansing area. I used to always go to the Lake Lansing Rd location until they started using so much bleach that your nose burns walking in the place, but without that, I wouldn't have found this location. Consistently, this location makes the best quality food and smoothies. Always warm, always completely blended, always quick. I only know the manager Hayley by name, but all the staff is really awesome and does a top notch job. read more

I've ordered using Grubhub at this location multiple times over the past few months and am always satisfied with my food. The smoothies are very consistant and so are the breakfast wraps I've tried read more

Worst TSC in the area. Employees all have terrible attitudes and are super slow. Waited 20 minutes for 2 smoothies (no hot food) wgen it was not even busy. I will go out of my way to visit the Okemos location instead. read more

Found a piece of plastic in my quesadilla. I asked for a refund and never received one. This is disgusting and completely unprofessional. I am glad I didn't choke. read more

Tropical Smoothie Cafe - Santa Fe Chicken Quesadilla - Juice Bars & Smoothies Near Me - East Lansing, Michigan

Came in looking for a couple sandwiches and some bomb smoothies and walked out with a wrong sandwich and two flavored waters and when I say flavored waters I mean the smallest hints of fruit I've ever tasted. Also was given a broken straw and had to pay for another one...... I'm not going to even get into the wait (30 min) and that didn't help by any stretch of the imagination. Thank you Tropical Smoothie East Lansing I will NEVER be coming back.... read more

Feeling like a smoothie? This is the place to go! They use real fruits and you can add protein and other stuff to your smoothie to tailor it too your needs! Great sizes! You get what you pay for! Plan on about $4-6 for a smoothie! Might seem like a little pricey but you are getting a nutritional drink, with real fruit not a $1 coke from McDonald's. Food it a little pricey though. Great atmosphere! Clean! I like to get a smoothie and them take a walk down grand river! read more

Tropical Smoothie Cafe - Menu :) - Juice Bars & Smoothies Near Me - East Lansing, Michigan

Sandwich and smoothie tasted good. But, it was not an enjoyable experience dining in. Employees seemed like they didn't know what they were doing and it was chaos! Sandwich took a while. Kids were screaming. Will not come back! read more

Definitely go here for a smoothie, my smoothie was great! But then I ordered the turkey bacon ciabatta sandwich with no Swiss. They put shredded lettuce on the sandwich and it was suppose to be a "spinach blend" and there was a piece of shredded cheddar randomly in the sandwich? The bacon was disgusting and the tomatoes were torn up and looked super old and gross. I don't recommend this place for actual food BUT like I said, my smoothie was good. read more

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Quick and accurate orders, really great staff. Always a positive experience while getting food or smoothies from this location. The employees are really generous and accommodating and always go out of their way to make conversation and ask how my day is going. Great place to grab some quick, healthy food. Also, just a little recommendation--swap out the sugar in your smoothies for honey! It's much better for you and tastes amazing. Give it a try! read more

Not the best organized location. A strong smell of cleaner-overpowering. And yes, the trash cans were overflowing, as other guests have mentioned. My smoothie was just okay--too much ice & not enough flavor for the higher price. But once again, employees DO NOT know how to wear a mask correctly. They HAVE TO GO over the nose. Too many employees wearing it until their noses. Won't return. read more

Well most of the time it is great, but tonight the misses and I stoped to grab some food and smoothies for way home. We walked in and ordered at 5:30 and we were the only costumers in the store. We ordered 3 smoothies and 2 sandwiches. We had our smoothies in 5 minutes but no food was even started to be made? There were 6 yes 6 employees working and 1 of them made our smoothies while the other 5 played on phone and manager mopped the floor... then after us sitting there for 15/20 minutes he thought it might be a good idea to make our food. 20 + minutes later after walking in we received our food. We tried to talk to manager about why it took so long but he 1st said it only took 8 minutes then he said 11... he got argumentative to we just left. read more

One of my biggest gripes about living in Michigan in the somewhat dreary Lansing area was the complete lack (as in zero) of smoothie shops. I'm a smoothie nut - in all the previous places I've lived, smoothie houses were always my go to for breakfast, and sometimes for a liquid lunch. It's my way of getting the servings of fruit without much effort that I otherwise avoid. They give me a little pep to my step and are just downright tastetacular. TSC arrived near MSU sometime last year but I hadn't had a reason to try them until my office relocated dangerously close. It's part of a still small chain that also serves breakfast and lunch food items that tend to have a tropical theme. This location isn't much to look at; its very plain inside and out, but kept clean which I value more. I've tried multiple smoothies so far, gearing toward the low-cal options the most. Each has been very flavorful, perfectly thick, and leaves me feeling good about myself. My personal favorite is the Acai Berry Blast. My only real complaint is that there aren't size options - all smoothies are the same size (VERY large - too large for me) and the same price. I'd like to see a small, medium, or large option. It would help my wallet and my waistline. As for customer service, the guy who runs the counter during the weekday mornings knew my name after my first visit and has used it ever since. Such a small gesture really goes a long way, and being treated like a friendly face will always keep me coming back! read more

this trop is the worst in east lansing by far. terrible service for months now, yet i keep giving them the benefit of the doubt. I have waited over 45 minutes before for 2 smoothies because the workers don't know how to make a smoothie. Seems like there's new hires every couple of weeks who are clueless in any hygiene (no gloves) and confused about how to make a generic smoothie while the customer is standing right there. The smoothies are recently 96% ice and extremely chunky, close to being undrinkable. I paid 23 dollars to doordash food and a smoothie (not wanting to deal with their terrible service one day) and my smoothie was almost clear chunky water because of the amount of ice. Pretty much everyone in this location knows to stay away from this cafe which sucks because Trop is a normally really good place to go and get a smoothie. read more

The drink I highly recommend is the "Detox Island Green". Man... I feel like a soft-serve machine the next morning if you catch my drift. The service here is average and the accuracy of the order is great. However, at times the amount I get from my smoothie seems less than what I receive at other Tropical locations. The main reason I am giving this location a 3/5 stars though is the facility. The tables were sticky and gross to eat on. The location is pretty small and has limited parking which can be difficult. Lastly, the trash always seems to be full so it can difficult to show things away and can be unsightly. I have gone to this Tropical location many times and all the reason's mentioned above have been pretty consistent. read more

Terrible. If you like smoothies that are 3/4's ice, a place where the food is absolutely sub par, and on top of that getting your order completely mixed up then you're at the right place. I'm okay with paying $5 + dollars for a smoothie, but seriously come on, make it right. I ordered a buffalo chicken salad and they gave me some nasty chicken caesar wrap absolutely drenched in sauce to the point the wrap was soggy, wrong smoothie, and wrong chips. Find another place to spend your money on a meal. This location in particular is awful. read more

Gone to this place twice now for a bite to eat with the family and both times the kitchen was closed at least 2.5 hours before closing time. A bit premature one would think I can understand the last 15-30 min but over two and hours. Come on now that's a little ridiculous. And another my wife and daughter went and they had to write everything down because their computer systems were not working. read more

Great customer service. I love their smoothies!! So glad you built this location in Okemos.

This location has closed it restrooms to their patrons during COVID. I believe you can always tell a host's opinion of their guests by the way they treat and care for the bathrooms. Closing the restrooms all together takes it to a whole new level. This disappoints me. read more

Oh my word. I had the Thai chicken wrap. It is amazing! So fresh. Crunchy. Yummmmm. Great atmosphere. Workers were happy and busy. Owner was working right along side them. Love this place. read more

The service is terrible. Witnessed the workers talking poorly about each other in front of customers. Also, witnessed them talk poorly about the customer in front of me who was upset that his online order was taking much longer than they told him. He left without getting his smoothies and they laughed and said "oh, well it's not my problem... he was rude anyways" when they should have ran after him. Food tasted great though so that's the only plus. read more

Smoothies are 80% Ice Dining area is disorganized and trash is perpetually overflowing Food is low quality and overpriced Regularly understaffed so you know, your average smoothie place read more

Meh. I've experienced better. Exactly. This new location of an expanding franchise chain is just that - another gimmicky, so-so addition to a long line of sub-par dining options in EL. Note that I could not even add their phone number above as it is crossed off on the menu I was given (more particularly, note that someone took the time to cross it off, but not actually the write the correct one). There was similar confusion in finding their hours (and menu, as seen below) but I hope those are just opening jitters. First, it is a smoothie cafe kinda joint. Which reads... "we got lots of smoothie options with some food to go with it." The smoothie variety is extensive; there are many combinations with the expected cutesy names and it looks like you can create just about anything you could want with the different fruits and supplements. While mine tasted of real fruit, it was difficult to watch the blending process and see if mixes/binders were used as well. It definitely was ice-heavy and rather thick, especially if only fruit-based. Given their difficulty with other questions, I decided not to press my luck. Interestingly, the corporate website for the chain also does not list ingredients. I did learn, however, that my "low-fat" (of course) smoothie has about 500 calories and 128 carbs (113 sugar). They are all 24oz. and start at $4.59. One plus is that a smoothie is just $3 if purchased with a food item. One con is that the food items may not be worth it. Specifically, I ordered one of the recommended chicken flatbreads for $3.99. College students take note: they are small. In fact, the last inch of my flatbread was without any filling. I focus here on the main components instead of the actual flatbread as I feel they are the foundation of the menu. That is, while the flavors were okay, the chicken is nothing special. Seemed to be over-processed, probably frozen and pre-cooked chicken (which also explains the sodium content), that requires extensive flavoring. The bread itself was soft, surprisingly not crunchy for being a grilled flatbread and was also just okay. Each ingredient seemed to be acceptable and best - and unfortunately none were combined in a way to make the "sum" any better than its parts. Did the $3 smoothie option make up for it (saving $1.49 with the sandwich)? No. And I am equally unlikely to spend $5 on a fair, but not exceptional smoothie. The service was friendly and mostly helpful. The small seating area appeared clean and well-kept (as it should be new...), but there was a fair amount of trash alongside the back part of the building. I liked the pleasant atmosphere and smiling faces, but these only go so far in the overall experience. For example, with no line, it still seemed to take a fair amount of time for my order. Additionally, coordination is needed: the smoothie maker didn't know I was still waiting for a sandwich. Nor could anyone tell me how much the breakfast wraps were. The menu states $1.99-$3.99 and I asked if that reflected different sizes. No one knew without ringing one up, and no one wanted to find out for me. In short, I was not impressed. While smoothies might be a big hit for summer, the value for this college town is probably lacking. Perhaps I will try again once they settle in - and perhaps offer some coupons - but I'm certainly not in any hurry to return. read more

This location had terrible customer service and was very disorganized. I walked into a cluster of folks waiting on delayed orders, a computer that kept freezing- preventing staff from taking orders- and an ingredients cooler that was out of many items- requiring staff to refill items before making smoothies. Many orders were made incorrectly and staff working did not seem bothered and continued to move slowly without acknowledging waiting customers. I don't plan to visit this location again. read more

Food and smoothies are fresh and yummy. Decor is simple and welcoming. Staff is still getting use to the menu. Reasonably priced too.

Awesome smoothies, fresh ingredient foods with vegetarian soy alternatives at great prices. Loved the Thai wrap!

I've NEVER had a bad experience here. Everyone working is always kind. Smoothies and food is a bit overpriced, but I've never disliked anything I've ordered. Smoothies are well made and always taste fabulous. If anything I'd say add a bit less sugar to the smoothies. They can be very sweet. read more

love this trop location! amazing smoothies and food every time; staff is always friendly and helpful. definitely a plus to order from, especially during covid! they've turned their whole business around to fit guidelines and it WORKS. absolutely love this joint read more

First time customer as of this evening. Ordered one of the peanut butter variety smoothies. Smoothie is fine. The reason for the 2-star is pure customer service. It was terrible. Walked in. Reviewed the menu for a couple minutes. Never once greeted by the three young gents discussing more important business than dealing with customers. Perhaps another round of staff training is in order. Good luck. read more

Worst customer service I've ever experienced, kid didn't know how to ring in a hooked deal and said it needed to be printed meanwhile telling me, "not to be disrespectful because he worked there. " I'm sorry I shouldn't have to tell you how to do your job and I hope for the sake of the company he is not there again or I would probably walk out and never come back. Should look into training employees on your computer systems and your promotional deals. read more

My first time here it took foorrrreeevvveeerrr to get my smoothie. And the line just kept getting longer behind me. And they were serving people that got there after me....I thought they had forgotten my order because I was seriously waiting for almost 20 minutes for a strawberry smoothie. Didn't think it would take that long with 4 people behind the counter. And when I finally got the smoothie, it was really sugar filled and not what I expected....won't be returning. They need to be more efficient and customer service could be better. And the smoothie wasn't worth the wait read more

I come to this location at least once a week because it is the only good smoothie place near me and I put up with the 15-minute wait or forgetting to make my order EVERY TIME. Is it really so hard to make a smoothie in a timely manner? SO I was going to Starbucks and then going to get food from tropical so I figured it would be fine to park there. NOPE. The manager is a completely rude and a prick. He called the police on me, gave me a 45$ ticket, and called a tow truck... all in the time it took for someone to make me coffee. Not to mention the parking lot had two cars in it so the other customers still had a place to park. I am never going back here again. Smoothies are subpar anyway. I'd rather drive 20 minutes instead of giving them business ever again. If I could give negative stars it would be for this tropical location and its staff/management. I hope this review ruins your day just as meeting your unprofessional manager did to mine. I will be sharing your horrible service, unkind work ethic, and lack of customers service on other platforms as well. read more

excellent food and smoothies. great money saving app and text club. great value.

Blimey Limey is the single best smoothie I have ever had! A few years ago before they had these in michigan I could only get my fix on vacation in Florida. I would load up with 3 or 4 on my way back home in a cooler with ice and then wait till the following year. Now I can enjoy whenever! read more